Deck 8: Employee Relations

Question 1

Nursing homes employ 60% of nurses.

Answer 1

False

Question 2

U.S. union membership has declined except in the healthcare industry.

Answer 2

True

Question 3

Unions are membership labor organizations that are formed to protect employee rights.

Answer 3

True

Question 4

The National Labor Relations Act was passed to protect employers' rights to protest union formations.

Question 5

Collective bargaining refers to union negotiation with management for employee wages and other benefits.

Question 6

The Taft Hartley Act, an amendment to the NLRA, allowed states to pass right to work laws which allowed employees to choose union membership or not.

Question 7

The Taft Hartley Act included not for profit hospitals in NLRA coverage.

Question 8

The Landrum Griffin Act required unions to establish bylaws.

Question 9

In the healthcare industry, a typical unionized worker earns more than 25% than a non-union worker.

Question 10

Dissatisfied employees are not allowed to form a union. They must request a union to campaign for union formations.

Question 11

At least 50% of employees must sign authorization cards in order to hold an election to vote on union formation.

Question 12

A bargaining unit consists of employees who work for the same employer and are paid similar wages only.

Question 13

Alternative dispute resolution consists of methods other than the court system to resolve labor issues.

Question 14

Mediation consists of a third-party resolution that is legally binding.

Question 15

In the collective bargaining process, mandatory negotiation includes wages, management and union rights, job security and benefits (vacation, sick leave, and health insurance).

Question 16

If more than 60% of workers sign authorization cards, the union may ask management to be formally recognized without an election.

Question 17

Arbitration is an informal process and is rarely used.

Question 18

An employee, who is a member of the union and feels that management is not abiding the collective bargaining agreement, may grieve or complain about an issue.

Question 19

Many healthcare employers are independent contractors, not employees, and therefore are not eligible for union membership.

Question 20

Nurses have turned to union organizations as an ally to negotiate improved nurse-patient ratios.

Question 21

Who cannot become a member of a union?

A) Independent contractors
B) Management including supervisors
C) A and B
D) None are correct

Question 22

Which statement is true about allied health professional unions?

A) There are two major unions that represent these employees.
B) There is no union representation about allied health professionals.
C) There are approximately 15 state-based unions
D) All are correct

Question 23

Which statement is true about the National Doctors Council?

A) They represent doctors rights and patient safety.
B)They negotiate contracts for their constituents.
C) They disbanded in 2005 because of lack of physician interest.
D) A and B

Question 24

Why are unions formed?

A) Healthcare employees are satisfied with their wages.
B)Nurses are dissatisfied with their working conditions.
C) Nurses are worried about providing quality care to their patients.
D) B and C

Question 25

Which federal organization created the U.S. Conciliation Service and National Mediation Board?

A) Occupational Safety and Health Administration
B) U.S. Department of Labor
C) National Labor Relations Board
D) American Medical Association

Question 26

Which union is fastest growing union in the U.S.?

A) California Nurses Union
B) AFT Healthcare
C) United American Nurses
D) SEIU Healthcare

Question 27

Section 7 of the National Labor Relations Act created allowed which labor activity?

A) Strikes
B) Wage negotiations
C) Arbitration
D) Collective bargaining

Question 28

The Taft Hartley Act permitted the U.S. President to:

A) Right to work laws
B) Declare that strikes could affect the national economy
C) Forcing union members to return to work because of b.
D) None are correct.

Question 29

What was important about a 1989 National Labor Relations Board ruling?

A) Strikes were unconstitutional
B) All nurses were eligible for union membership
C)All physicians were eligible for collective bargaining
D) None of these statements were correct

Question 30

The National Labor Relations Board defined the concept of ________________ which means an activity of nurse supervisors must routinely direct other nurses.

A) Nurse managers
B) Independent judgment
C) Lack of judgment
D) Independent contractors

Question 31

Which union is the largest union of nurses?

A) Service Employees International Union
B) AFT Healthcare
C) Nurse Alliance Quality Union
D) National Nurses United

Question 32

How did a 1999 decision by the National Labor Relations Board impact healthcare?

A) It allowed physicians to participate in collective bargaining
B) It allowed nurses to participate in collective bargaining
C) It recognized residents and interns as employees who could unionize.
D) All are correct

Question 33

What statement is correct about the American Medical Association and unions?

A) They were historically against unions
B) As a result of managed care, they created the Physicians for Responsible Negotiations to protect physician interests
C) The AMA eventually severed ties with the PRN.
D) All are correct

Question 34

In a recent study (1984-2004), what was the impact of nurses going on strike?

A) Patient mortality rates decreased
B) Patient mortality rates increased
C) Patient readmission rates increased
D) B and C

Question 35

How can unions be formed in an organization?

A) Dissatisfied employees can decide to form a union because they are unhappy
B) A union can launch a marketing campaign to convince employees to form a union
C) Management can request a union be formed because they know employees are unhappy.
D) A and B

Question 36

What is the key to collective bargaining?

A) Sneaky negotiations so one side beats the other side
B) Management coerces the employees into wage agreements
C) Both parties operate openly and listen to each other's point of view
D) All are correct because they all can work

Question 37

A bargaining unit is recognized by the employer as employees:

A) who have a similar industry classification
B)have similar working conditions and wages
C) Similar geographic locations
D) All are correct

Question 38

What is at the core of the collective bargaining agreement?

A) Strikes
B) Grievance procedure
C) Management
D) Union members

Question 39

The purpose of the _________________________ is to minimize the effects of labor-management disputes on business operations by offering their services.

A) Taft Hartley Act
B) Landrum Griffin Act
C) Occupational and Safety Health Act
D) Federal Mediation and Conciliation Service

Question 40

The Kentucky River Community Care and Oakwood Healthcare, Inc. landmark course cases impacted :

A)Physicians' status as supervisors which impacted union eligibility
B) Allied health professionals' status as supervisors which impacted union eligibility
C) Nurses' status as supervisors which clarified union eligibility
D) All are correct

Question 41

Matching
-Labor relations term that refers to union negotiation with management for employment parameters such as wages and other benefits for the employees.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 42

Matching
-The _________________ is an organizational formation used for collective bargaining in labor negotiations

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 43

Matching
-_______________is a formal process that negotiates an agreement that is binding, which means it has to be respected by both parties.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 44

Matching
-___________________ methods other than the court system that are used to resolve labor issues.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 45

Matching
-__________________ are membership labor organizations formed to protect their members' employee rights.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 46

Matching
-____________________ are the primary employers of nurses

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 47

Matching
-In some instances, ___________________reduced physician income by 40%.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 48

Matching
-The National Labor Relations Board included the concept of "_________________," as an activity of supervisors which means that nurses who were considered supervisors must routinely direct other nurses.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 49

Matching
-In 1935, the_______________ was passed to protect the right of workers to form unions.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 50

Matching
-Section 14b of the __________________ permitted states to pass right-to-work laws that supported the freedom of employees to choose whether to join a union or not.

A) Collective bargaining
B)Bargaining unit
C ) Arbitration
D) Alternative dispute resolution
E) Labor unions
F) Hospitals
G) Managed care models
H) Independent judgment
I) National Labor Relations Act (Wagner Act)
J) Taft-Hartley Act

Question 51

What is a labor union? Do you agree or disagree with its purpose? Defend your answer.

Question 52

Discuss the role labor unions have in the nursing sector of health care. Do you know any nurses that belong to a union?

Question 53

Do you think physicians should have unions? Why or why not? Student responses will vary. Here is the background information on this issue.

Question 54

Define procedural justice. How does that relate to unions?

Question 55

What happens when collective bargaining fails.

Question 56

What is the main reason that nurses join unions?