Deck 5: Person-Focused Pay
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Deck 5: Person-Focused Pay
1
Which one of the following would be correct regarding person-focused pay programs?
A) the skill blocks model only emphasizes horizontal skills
B) the stair-step model addresses depth, while the skill blocks model emphasizes both horizontal and vertical skills
C) employees do not progress to more complex jobs in the stair-step model
D) stair-step models do not apply to jobs within the same family
A) the skill blocks model only emphasizes horizontal skills
B) the stair-step model addresses depth, while the skill blocks model emphasizes both horizontal and vertical skills
C) employees do not progress to more complex jobs in the stair-step model
D) stair-step models do not apply to jobs within the same family
B
2
When a filing clerk is trained to maintain employee attendance records,it is an example of acquiring which type of skills?
A) horizontal
B) vertical
C) depth
D) breadth
A) horizontal
B) vertical
C) depth
D) breadth
A
3
Teams that have members learn scheduling,coordinating,training,and leading others are emphasized in what type of work team?
A) self-regulating work groups
B) supervisory work teams
C) management teams
D) non-supervised work teams
A) self-regulating work groups
B) supervisory work teams
C) management teams
D) non-supervised work teams
A
4
Which pay plan generally rewards employees for acquiring job-related competencies,knowledge,or skills rather than for demonstrating successful job performance?
A) knowledge-based
B) incentive
C) merit
D) person-focused
A) knowledge-based
B) incentive
C) merit
D) person-focused
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5
The level of specialization or expertise an employee brings to a job are what type of skills?
A) work-team
B) horizontal
C) breadth
D) depth
A) work-team
B) horizontal
C) breadth
D) depth
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6
Employees would need to learn these types of skills in order to develop self-managed work teams.
A) horizontal
B) vertical
C) depth
D) breadth
A) horizontal
B) vertical
C) depth
D) breadth
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7
This term refers to the level of specialization or expertise an employee possesses in a particular job.
A) vertical skills
B) depth of skills
C) breadth of skills
D) horizontal skills
A) vertical skills
B) depth of skills
C) breadth of skills
D) horizontal skills
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8
This model is geared to promoting staffing flexibility in a company,by training employees in one department with some of the critical skills that are needed to perform effectively in another department.
A) the skill blocks
B) the stair-step
C) the job-point accrual
D) the cross-departmental
A) the skill blocks
B) the stair-step
C) the job-point accrual
D) the cross-departmental
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9
Jamie earned a raise in pay when he finished the training for the Technician 2 position.He will receive another raise when he finishes the training for the Technician 3 position.The company is probably using which type of pay program?
A) the stair-step model
B) the skill blocks model
C) the job-point accrual model
D) the cross-departmental model
A) the stair-step model
B) the skill blocks model
C) the job-point accrual model
D) the cross-departmental model
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10
This type of pay system rewards employees for successfully acquiring new job-related knowledge.
A) person-focused pay
B) competency-based pay
C) merit pay
D) incentive pay
A) person-focused pay
B) competency-based pay
C) merit pay
D) incentive pay
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11
Which of the following is a reason many European and Japanese employees are better skilled and able to work more productively than American workers?
A) Both European and Japanese economies provide a higher quality of academic preparation and workplace learning for the non-college portions of their work forces.
B) Partnerships between public educators and employers are much stronger in the United States.
C) Learning is accorded a higher standing in the operations of the U.S. economy than the European and Japanese economies.
D) Americans do not have equal access to educational opportunities.
A) Both European and Japanese economies provide a higher quality of academic preparation and workplace learning for the non-college portions of their work forces.
B) Partnerships between public educators and employers are much stronger in the United States.
C) Learning is accorded a higher standing in the operations of the U.S. economy than the European and Japanese economies.
D) Americans do not have equal access to educational opportunities.
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12
In this person-focused pay model,employees are rewarded for increasing their skills within a single job family,even if the skills do NOT build on each other.
A) stair-step
B) skill blocks
C) job-point accrual
D) cross-departmental
A) stair-step
B) skill blocks
C) job-point accrual
D) cross-departmental
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13
Which company emphasizes globalization,product services,and six sigma quality improvements for corporate growth? This company also offers a renowned two-year global program for high potential HR professionals that includes the opportunity for cross-functional experience.
A) Lincoln Electric
B) General Electric
C) Nabisco
D) Wal-Mart
A) Lincoln Electric
B) General Electric
C) Nabisco
D) Wal-Mart
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14
Pay-for-knowledge and skill-based pay are two types of person-focused pay programs that fall under this pay category.
A) competency-based
B) innovation-based
C) service based
D) stair-step
A) competency-based
B) innovation-based
C) service based
D) stair-step
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15
Which pay model promotes learning and skills development for a wide variety of jobs from different job families?
A) cross-departmental
B) job-point accrual
C) stair-step
D) skill blocks
A) cross-departmental
B) job-point accrual
C) stair-step
D) skill blocks
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16
This type of pay program rewards employees for successfully learning specific criteria.
A) skill-based
B) person-based
C) pay-for-knowledge
D) incentive
A) skill-based
B) person-based
C) pay-for-knowledge
D) incentive
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17
Which of the following are the two main reasons given for adopting pay-for-knowledge programs?
A) smaller labor markets and strategic outlines
B) market monopolies and lower labor costs
C) technological innovations and increased global competition
D) market monopolies and company turnover
A) smaller labor markets and strategic outlines
B) market monopolies and lower labor costs
C) technological innovations and increased global competition
D) market monopolies and company turnover
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18
A company that designs,manufactures,and sells only Halloween costumes would probably benefit most from this type of pay program.
A) the cross-departmental model
B) the skill blocks model
C) the job-point accrual model
D) the stair-step model
A) the cross-departmental model
B) the skill blocks model
C) the job-point accrual model
D) the stair-step model
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19
This type of pay system is used by unions and contractors to reward their carpenters for increasing their carpentry abilities.
A) knowledge-based
B) incentive
C) skill-based
D) merit-based
A) knowledge-based
B) incentive
C) skill-based
D) merit-based
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20
Which person-focused model links pay levels to increased knowledge and skills within the same general job category?
A) the cross-departmental model
B) the skill blocks model
C) the job-point accrual model
D) the stair-step model
A) the cross-departmental model
B) the skill blocks model
C) the job-point accrual model
D) the stair-step model
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21
________ skills refer to similar skills or knowledge.
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22
________ pay programs have been used most widely in service and manufacturing industries.
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23
This is considered "at the heart" of person-focused pay programs.
A) innovation
B) management
C) training
D) data
A) innovation
B) management
C) training
D) data
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24
Which of the following is a main reason for the increased costs associated with person-focused pay programs?
A) higher payroll costs
B) increased overhead costs
C) higher training costs
D) all of the above
A) higher payroll costs
B) increased overhead costs
C) higher training costs
D) all of the above
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25
A ________ encourages employees to develop skills and learn to perform jobs from different job families.
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26
Core ________ are often derived from the overall strategic statements of companies,and are very general knowledge and skills.
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27
Which company discussed in the chapter tests its employees twice per year,and has abnormally high training costs in assessing the skill levels of its employees?
A) McDonald's
B) Wal-Mart
C) Tiffany's
D) Federal Express
A) McDonald's
B) Wal-Mart
C) Tiffany's
D) Federal Express
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28
________ is the degree which an employee receives clear and direct information about job performance from his or her employer.
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29
Both unions and contractors who employ carpenters use ________ pay plans.
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30
In a TV set manufacturing facility of XYZ Inc.,although there are different assembly lines in which workers focus on certain aspects of production,senior line workers are capable of producing the TV sets from start to finish.Senior workers' capability of doing the entire operation from start to finish is an example of which following term?
A) vertical skills
B) feedback
C) autonomy
D) task identity
A) vertical skills
B) feedback
C) autonomy
D) task identity
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31
Skill variety,task identity,autonomy,and feedback are the elements that make up this theory.
A) job demands
B) position requisite
C) job characteristics
D) position components
A) job demands
B) position requisite
C) job characteristics
D) position components
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32
Which of the following is a characteristic of job-based pay?
A) It compensates employees for the number of jobs in which they possess the skills to perform.
B) It rewards employees on their promise to make positive contributions to the work place.
C) It compensates employees for the jobs they are currently performing.
D) A reward is based on the successful acquisition of work-related skills or knowledge.
A) It compensates employees for the number of jobs in which they possess the skills to perform.
B) It rewards employees on their promise to make positive contributions to the work place.
C) It compensates employees for the jobs they are currently performing.
D) A reward is based on the successful acquisition of work-related skills or knowledge.
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33
Person-focused pay programs depend in large part on well-designed ________ programs.
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34
________ pay compensates employees for jobs they currently perform.
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35
In the garment factory of XYZ Co.,line workers are trained to be able to work at different manufacturing steps such as grading,cutting,sewing and assembling,pressing,etc.XYZ Co.'s strategy of training its workers to do different tasks is an example of which following term?
A) task identity
B) skill variety
C) autonomy
D) feedback
A) task identity
B) skill variety
C) autonomy
D) feedback
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36
________ skills are those skills typically considered supervisory.
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37
________ of skills is the level of expertise or specialization an employee brings to a job.
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38
In the XYZ Corp.passenger car manufacturing plant,assembly line station team leaders are allowed to stop the assembly line by pulling a cord available at each station whenever they notice a serious quality problem in the assembly process.This is an example of which of the following terms?
A) task identity
B) skill variety
C) autonomy
D) feedback
A) task identity
B) skill variety
C) autonomy
D) feedback
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39
This term reflects an approach to job design that results in the development of more intrinsically motivating and interesting work.
A) job security
B) job enrichment
C) job variety
D) job identity
A) job security
B) job enrichment
C) job variety
D) job identity
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40
According to the job characteristics theory,this core characteristic refers to the amount of freedom,independence,and discretion the employee enjoys in determining how to do the job.
A) skill variety
B) feedback
C) autonomy
D) task identity
A) skill variety
B) feedback
C) autonomy
D) task identity
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41
Compare and contrast horizontal skills,vertical skills,and depth of skills.
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42
Compare and contrast the stair-step model and the skill blocks model.What kinds of skills are applicable in each model?
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43
Compare and contrast person focused pay and job-based pay.Discuss the advantages of person-focused pay to employers.
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