Deck 12: Ethics and Social Responsibility

Question 1

Ethics describe

A) a set of standards by which individuals can judge behaviors and themselves.
B) a variety of cultural factors such as nationality, ancestry, shared customs, and language.
C) symbolic elements that express the shared emotions and ideals of a culture.
D) a state of virtue and is connected to strongly held religious beliefs.

Answer 1

A

Question 2

Morality can be thought of as a

A) ritualistic behavior that has been passed from generation to generation.
B) set of standards by which individuals can judge behaviors and themselves.
C) set of learned ideas, knowledge, and customs of members of a particular society.
D) state of virtue that is often connected to strongly held religious beliefs.

Answer 2

D

Question 3

What is the ethical framework that holds that the choice leading to the greatest good for the greatest number of people is the most ethical one?

A) Conventions
B) Acculturation
C) Utilitarianism
D) Materialism

Answer 3

C

Question 4

The philosophical concept of _______ starts with the observation that all people exist in a society with relationships to one another.

A) shared value
B) the common good
C) cultural ideology
D) Intersectionality

Question 5

_______ is a problem that exists with the common good framework of ethical decision-making.

A) Reverse socialization
B) Consumer misbehavior
C) The tragedy of commons
D) Uncertainty avoidance

Question 6

The philosophical concept of _______ can trace its origins to South Africa and refers to an interconnected humanness in all of us.

A) Guanxi
B) vaastu
C) Ubuntu
D) danshari

Question 7

A behavioral act by a consumer that violates generally accepted consumption rules and disrupts the consumption order is known as

A) reverse socialization.
B) the tragedy of commons.
C) consumer misbehavior.
D) a divestment ritual.

Question 8

Materialistic individuals sometimes place too much weight on how much the acquisition of material goods will improve their lives, thus setting themselves up for

A) disappointment.
B) fulfilment.
C) gratification.
D) contentment.

Question 9

_______ places a strong emphasis on material goods as a way in which consumers can reach important life goals.

A) Utilitarianism
B) Addiction
C) Sustainability
D) Materialism

Question 10

_______ is an obsession with shopping such that it significantly affects the life of the person afflicted.

A) Utilitarianism
B) Compulsive buying
C) The tragedy of commons
D) Consumer theft

Question 11

Compulsive buyers are driven by the pleasurable experience of

A) contributing to society.
B) enhancing their self-image.
C) shopping and purchasing.
D) heightened anxiety and stress.

Question 12

_______ refers to stealing as a way to acquire consumer objects.

A) Consumer theft
B) Alcoholism
C) Compulsive buying
D) Materialism

Question 13

The _______ model tells us that the most popular items for consumer theft are those that are disposable, removable, valued, available, enjoyed, and concealable.

A) VALS
B) SAFER
C) CSR
D) CRAVED

Question 14

Individuals with a body mass index (BMI) higher than or equal to thirty are considered

A) strong.
B) obese.
C) healthy.
D) lean.

Question 15

Some _______ behaviors occur within the marketplace context and are linked to product misuse.

A) beneficial
B) constructive
C) dysfunctional
D) utilitarian

Question 16

Public policy makers try to address the issue of _______ areas, where there are few grocery stores that offer a selection healthy food.

A) high-crime
B) food swamp
C) high-income
D) food desert

Question 17

_______ areas are defined by a high density of fast food and unhealthy food choices.

A) Food swamp
B) High-crime
C) Food desert
D) High-income

Question 18

_______ is a consumption-related misbehavior that involves repeated and problematic gambling.

A) Divestment
B) Gambling disorder
C) Consumer theft
D) Gamification

Question 19

Around the world, 3.3 million deaths per year can be attributed to

A) compulsive buying.
B) gambling disorder.
C) alcohol consumption.
D) voluntary simplicity.

Question 20

_______ can be defined as consumption-related misbehaviors in which the individual has a low degree of self-control.

A) Morality
B) Conformity
C) Exchange
D) Addiction

Question 21

The recognition that there are consequences to a consumer's consumption choices is called

A) mindful consumption.
B) collective depletion.
C) utilitarianism.
D) attitudinal loyalty.

Question 22

The _______ movement is a trend in which consumers are living a more minimalist lifestyle.

A) collective
B) danshari
C) reflective
D) morality

Question 23

_______ consumption starts with a recognition that our consumption choices impact one another and the planet.

A) Profane
B) Hedonic
C) Sustainable
D) Conspicuous

Question 24

_______ refers to a lifestyle choice where individuals opt to limit material consumption.

A) Voluntary simplicity
B) Symbolic consumption
C) Consumer misbehaviour
D) Planned obsolescence

Question 25

Amish communities participate in

A) symbolic consumption.
B) planned obsolescence.
C) consumer misbehaviour.
D) voluntary simplicity.

Question 26

Approximately 80 percent of the world's supply of vanilla comes from _______ and some of its surrounding islands.

A) Jamaica
B) Australia
C) Mexico
D) Madagascar

Question 27

Madagascar has seen a massive amount of _______ as individuals cut down forests to plant more vanilla plants.

A) hurricanes
B) deforestation
C) earthquakes
D) consumption

Question 28

The business approach that considers the needs of stakeholders and works to achieve economic, social, and environmental success is known as

A) mindful consumption.
B) voluntary simplicity.
C) corporate social responsibility.
D) global consumer culture

Question 29

Offering easy-to-understand nutritional information on product labels is an example of

A) corporate social responsibility.
B) voluntary simplicity.
C) mindful consumption.
D) sustainable consumption.

Question 30

The concept of _______ is one in which an organization creates economic value for itself and its investors, while also creating social and environmental value.

A) morality
B) common good
C) shared value
D) utilitarianism

Question 31

Economic value + social & environmental value =

A) utility value.
B) terminal value.
C) shared value.
D) instrumental value.

Question 32

What are the two distinct disadvantages of utilitarianism?

Question 33

Identify and define the two main frameworks for ethical thinking.

Question 34

What is the tragedy of commons? Use an example to support your explanation. How can the tragedy of commons be mitigated?

Question 35

Define consumer misbehaviour. Be sure to highlight distinguishing features. What differentiates consumer misbehaviour from cultural mistakes?

Question 36

Describe materialism and its implications. Why should parents be careful when providing material rewards?

Question 37

Describe compulsive buying. Identify the motivation for compulsive buying. What are some of the consequences of this behavior?

Question 38

Identify some of the consequences of theft that impact consumers and companies.

Question 39

What is mindful consumption and how does it influence consumer behavior?

Question 40

Imagine that you are the marketing manager for a luxury clothing company. Suggest three ways that you can try to influence your customers to engage in sustainable consumption practices.

Question 41

Provide two examples of internal and external sources of corporate social responsibility. What is the ultimate goal for businesses?

Question 42

The process and function of marketing have benefited from using the common good framework for ethical decision-making. The text identifies three specific benefits. Identify and describe each in depth. Imagine that you are the marketing manager for a cosmetics brand. Provide at least three examples of how your company could utilize insights from the common good framework to support your brand. Be specific.

Question 43

Why do marketers focus on ethics, and not morals? Provide comprehensive descriptions of utilitarianism and how it compares to the concept of the common good.

Question 44

Provide a detailed explanation of the concept of the common good and the role it plays in society. Provide an example that illustrates the juxtaposition of the common good and the tragedy of the commons. What are some of the impacts that these concepts have had on marketing?

Question 45

Why do individuals have a hard time imagining a warmer future? What are the four key explanations that are outlined in the text? How do they relate to the concepts of utilitarianism and the common good?

Question 46

Provide a detailed description of corporate social responsibility (CSR) and the concept of shared value. Identify several ways that CSR can be initiated and influenced. What changes or advancements would you like to see in CSR and the concept of shared value moving forward? Defend your opinion.