Deck 7: Nonverbal Communication

Question 1

Malik raises his eyebrows and whistles when a friend picks him up in a new car. Which statement accurately describes this communication?

A) His eyebrow movement is nonverbal, and the whistle is verbal.
B) His whistle is verbal only if other people hear it.
C) Both his eyebrow movement and his whistle are nonverbal.
D) His whistle is nonverbal, and his eyebrow raising is verbal.

Answer 1

C

Question 2

The most inclusive definition of nonverbal communication is messages expressed by __________ means.

A) nonspoken
B) nonlinguistic
C) haptic
D) kinesic

Answer 2

B

Question 3

One early study claimed that _________ percent of the emotional impact of a message comes from a verbal source.

A) 7
B) 17
C) 27
D) 37

Answer 3

A

Question 4

Compared to verbal communication, nonverbal messages are often __________.

A) intermittent
B) shaped by culture
C) content oriented
D) unconscious

Question 5

A transmitter that can't be shut off is a metaphor illustrating which quality of nonverbal communication?

A) It is influenced by culture and gender.
B) It is always occurring.
C) It occurs even in mediated messages.
D) It is primarily relational.

Question 6

Nonverbal communication is better suited to expressing __________ than it is ideas.

A) feelings
B) abstractions
C) beliefs
D) ideas

Question 7

During the COVID pandemic, you greet friends with a hearty wave because your broad smile cannot be seen behind the mask. What quality of nonverbal communication does this gesture illustrate?

A) It is always occurring.
B) It is influenced by culture and gender.
C) It occurs even in mediated messages.
D) It is primarily relational.

Question 8

When a construction worker directs traffic, her nonverbal communication serves a __________ function, but when she smiles at you while doing it, her nonverbal communication serves a __________ function.

A) practical; social
B) social; practical
C) linguistic; paralinguistic
D) paralinguistic; linguistic

Question 9

Your brother avoids eye contact when you ask him about his plans for the weekend. You're not sure how to interpret his behavior due to which characteristic of nonverbal communication?

A) Ambiguity
B) Subjectivity
C) Relativity
D) Disfluency

Question 10

Which statement would be easier to express nonverbally?

A) I think everyone should exercise their right to vote.
B) I'm excited.
C) I believe in second chances.
D) I am opposed to capital punishment.

Question 11

According to research on texting, which response is most likely to be perceived negatively?

A) Sure
B) Yep
C) Okay.
D) Yeah

Question 12

Which statement is TRUE about cultural norms that govern nonverbal expressiveness?

A) Overt demonstrations of anger are encouraged in all cultures.
B) Overt demonstrations of happiness are encouraged in all cultures.
C) The thumbs-up gesture means "Good job!" across cultures.
D) American emoticons focus on mouth expressions, whereas Japanese emoticons feature the eyes.

Question 13

Which statement is TRUE about women's nonverbal communication compared to that of men?

A) They are less vocally expressive.
B) They smile more.
C) They use more expansive head, hand, and arm gestures.
D) They make less eye contact.

Question 14

What is the term for culturally understood substitutes for verbal expressions?

A) Haptics
B) Proxemics
C) Emblems
D) Regulators

Question 15

"Is it just wishful thinking, or is she checking me out?" is an example of which activity?

A) Perception check
B) Self-disclosure
C) Relative language
D) Confirmation bias

Question 16

At a restaurant you observe a couple holding hands across the table and gazing into each other's eyes. These nonverbal displays of affection help create and reflect which dimension of a relationship?

A) Territory
B) Hyperpersonal communication
C) Emotional climate
D) Paralanguage

Question 17

Which is an initial goal when you first meet other people?

A) Switching modalities
B) Mediating messages
C) Decreasing personal space
D) Reducing uncertainty

Question 18

Checking the time on your phone or jangling your keys are examples of what type of nonverbal communication?

A) Regulators
B) Proxemics
C) Emblems
D) Haptics

Question 19

What is the best example of a turn-taking signal that occurs at the end of a clause?

A) Laughing
B) Rising or falling pitch
C) Smiling
D) Frowning

Question 20

Dressed in your best suit, you firmly shake the hand of a prospective new employer when introducing yourself, then maintain stiff posture and minimize direct eye contact during your interview. According to research, which nonverbal behaviors work better to win over this person?

A) Shaking hands firmly and maintaining stiff posture
B) Minimizing eye contact and dressing professionally
C) Shaking hands firmly and dressing professionally
D) Dressing professionally and maintaining stiff posture

Question 21

Which cues signaling warmth and involvement are associated with communication competence and credibility?

A) Nonverbal immediacy
B) Chronemics
C) Haptics
D) Proxemics

Question 22

Briefly adopting expansive poses such as hands on hips or spreading out your arms can increase your __________ and tolerance for pain.

A) polychronemics
B) sense of power
C) dialectical tension
D) metacommunication

Question 23

Your friend was just awarded a scholarship to a top college, but she doesn't seem to be as happy as you'd expect. You tell her to literally jump for joy as a way of doing what?

A) Regulating interaction
B) Influencing others
C) Influencing herself
D) Managing impressions

Question 24

Why do some professional poker players wear sunglasses?

A) To intimidate other players
B) To hide the pupil dilation that may occur when lying
C) To reduce the glare from overhead lights
D) To communicate sophistication through appearance

Question 25

Standing tall and walking proudly are examples of which category of impression management?

A) Style
B) Appearance
C) Setting
D) Manner

Question 26

Posture and eye contact are subsets of which larger category of nonverbal communication?

A) Proxemics
B) Chronemics
C) Oculesics
D) Kinesics

Question 27

Researchers who examine the meaning of blinking are involved most specifically in the study of __________.

A) haptics
B) proxemics
C) oculesics
D) kinesics

Question 28

Pauses in speech are aspects of which category of nonverbal communication?

A) Haptics
B) Oculesics
C) Paralanguage
D) Chronemics

Question 29

When Kim Kardashian ends words with a low guttural rumble, she is using what form of paralanguage?

A) Uptalk
B) Vocal fry
C) Valspeak
D) Falsetto

Question 30

You grew up in New York in a small apartment with a large family. Your spouse was raised on a ranch in Montana. Consequently, you have different perceptions of __________.

A) territory
B) personal space
C) accommodation
D) multimodality

Question 31

At which of Hall's distances can you keep someone "at arm's length"?

A) Intimate
B) Personal
C) Social
D) Public

Question 32

You lock up your desk when you leave the apartment you share with roommates. What type of nonverbal communication are you displaying?

A) Territoriality
B) Chronemics
C) Kinescis
D) Haptics

Question 33

You are not a multitasker. In other words, you prefer a __________ schedule to a __________ one.

A) proxemic; chronemic
B) chronemic; proxemic
C) polychronic; monochronic
D) monochronic; polychronic

Question 34

What type of people do managers claim get preferential treatment in hiring and on the job?

A) Cooperative
B) Intelligent
C) Attractive
D) Experienced

Question 35

What type of apparel tends to enhance perceptions of credibility and expertise?

A) Casual dress
B) Formal dress
C) Ethnic apparel
D) Athletic wear

Question 36

What we do often conveys more meaning than what we say.

Question 37

Sign languages are considered nonverbal communication.

Question 38

Research subjects who hear content-free speech-ordinary speech that has been electronically manipulated so that the words are unintelligible-can consistently recognize the emotion being expressed and identify its strength.

Question 39

It is possible not to communicate any nonverbal messages when being observed.

Question 40

Nonverbal communication more commonly serves practical than social functions.

Question 41

The most accurate interpretation of a yawn is boredom.

Question 42

A side-to-side head shake, a nonverbal way of saying "no," is an emblem.

Question 43

In general, women are more nonverbally expressive than men, and they are more accurate in interpreting others' nonverbal behavior.

Question 44

At the same time you are sizing up others, you are providing nonverbal cues about your attitude toward them.

Question 45

In conversations, the speaker typically looks more at the person listening than the reverse.

Question 46

People are more willing to do your bidding when you look them directly in the eye.

Question 47

Performing the nonverbal cues of how you want to feel can help you "fake it 'til you make it."

Question 48

Liars' pupils tend to constrict because of the arousal associated with fib-telling.

Question 49

Liars often sustain more eye contact and fidget less.

Question 50

Human touch is more important for infants than for adults.

Question 51

Identify 5 major characteristics of nonverbal communication.

Question 52

What are 3 signals that indicate a speaker has finished talking and is ready to yield to a listener?

Question 53

Identify and define 3 categories of impression management.

Question 54

Identify 8 types of nonverbal communication.

Question 55

Describe the relationship between kinesics and oculesics.

Question 56

Describe the relationship between territory and personal space.

Question 57

Contrast nonverbal communication with verbal communication on 6 important dimensions.

Question 58

Describe the influence of gender on nonverbal communication.

Question 59

Describe the role of nonverbal communication in concealing and deceiving.