Deck 5: Communicating Nonverbally

Question 1

Which of the basic assumptions about nonverbal communication has to do with its intangible and abstract nature?

A) It is often ambiguous.
B) It may conflict with verbal communication.
C) It regulates conversation.
D) It is more believable than verbal communication.

Answer 1

A

Question 2

Which basic assumption about nonverbal communication addresses mixed messages?

A) It is often ambiguous.
B) It may conflict with verbal communication.
C) It regulates conversation.
D) It is more believable than verbal communication.

Answer 2

B

Question 3

Cassandra's grandmother gives her a hand-knitted sweater that does not suit Cassandra's taste. Cassandra tells her grandmother she loves it while barely looking at it and making a face. What does this illustrate?

A) Nonverbal communication is often ambiguous.
B) Nonverbal communication may conflict with verbal communication.
C) Nonverbal communication regulates conversation.
D) Nonverbal communication is more believable than verbal communication.

Answer 3

B

Question 4

What is one factor that makes nonverbal behaviors ambiguous?

A) It uses a single channel.
B) It focuses on content.
C) It is affected by the context.
D) It is intermittent.

Question 5

Leo tells his girlfriend, Jonelle, he loves her while staring at a pretty woman passing by. Leo is sending a(n) ______.

A) territorial marker
B) delivery gesture
C) I-message
D) mixed message

Question 6

Incompatibility between verbal and nonverbal messages is called a(n) ______.

A) misunderstanding
B) mixed message
C) ambiguity
D) distraction

Question 7

Sergei's friends know him to be an excellent poker player because they have not identified any "tells"--nonverbal signs that he is lying. "Tells" are a type of ______.

A) mixed message
B) expectancy violation
C) physical characteristic
D) turn gesture

Question 8

How does nonverbal communication regulate conversation?

A) It is instinctively credible.
B) It reflects the relationship between speakers.
C) It conflicts with verbal communication.
D) It influences turn-taking.

Question 9

Marisa is telling her sister Lisa about a conversation she had today with her adviser about changing her major. As she talks, she avoids looking Lisa in the eye and letting her voice drop at the ends of sentences. What is Marisa indicating with her regulators?

A) She wants to continue talking.
B) She wants Lisa to talk.
C) She wants to stop talking.
D) She wants to end the conversation.

Question 10

Nonverbal communication regulates ______.

A) turn-taking
B) decoding
C) encoding
D) facework

Question 11

To which assumption about nonverbal communication does the statement "Actions speak louder than words" pertain?

A) Nonverbal communication is often ambiguous.
B) Nonverbal communication may conflict with verbal communication.
C) Nonverbal communication regulates conversation.
D) Nonverbal communication is more believable than verbal communication.

Question 12

Abby scrolls through her phone while her mother tries to give her instructions for giving the dog his medication. When her mother stops talking, Abby says she is listening and asks her mom to continue. Despite Abby's assurance that she is listening, her mom says she'll just write the instructions down. Which assumption of nonverbal communication does this illustrate?

A) Nonverbal communication is often ambiguous.
B) Nonverbal communication may conflict with verbal communication.
C) Nonverbal communication regulates conversation.
D) Nonverbal communication is more believable than verbal communication.

Question 13

Your textbook authors' nonverbal communication classifying system includes ______.

A) gestures and body posture/orientation
B) haptics and proxemics
C) visual-auditory codes, contact codes, and place and time codes
D) kinesics, physical appearance, facial communication, and paralanguage

Question 14

What nonverbal communication classification contains codes you can see and hear?

A) contact
B) visual-auditory
C) place and time
D) gender

Question 15

Which of these is a visual-auditory nonverbal code?

A) proxemics
B) paralanguage
C) haptics
D) chronemics

Question 16

______ is the study of how people communicate through bodily motions.

A) Chronemics
B) Proxemics
C) Kinesics
D) Haptics

Question 17

Gestures and ______ are the primary components of kinesics.

A) body posture/orientation
B) the environment
C) physical appearance
D) facial communication

Question 18

The Greek word for "movement" is ______.

A) chronemics
B) proxemics
C) kinesics
D) haptics

Question 19

______ gestures signal shared understanding between communicators.

A) Turn
B) Delivery
C) Citing
D) Seeking

Question 20

What type of gestures acknowledges another's feedback?

A) delivery
B) turn
C) seeking
D) citing

Question 21

A listener nonverbally requests agreement or clarification from the speaker by using ______ gestures.

A) citing
B) seeking
C) turn
D) delivery

Question 22

Bonita leans forward to tell Ricardo a funny story. She slowly stops talking as she realizes he continues facing forward in his seat and does not turn to face her. Bonita thinks Ricardo is not listening based on his ______.

A) body orientation
B) territorial markers
C) personal space
D) expectancy violations

Question 23

"I can tell that none of you respect me or this class, based on your body artifacts," says Professor Salvatici. Based on Professor Salvatici's description, which could be the cause of her assumption?

A) Students respond with silence when the professor poses a question.
B) Students orient their bodies toward each other rather than toward the front of the class.
C) Students are constantly looking at their phones rather than at the professor.
D) Students wear very casual clothes, like sweatpants and pajamas, to class.

Question 24

Someone who judges others on physical characteristics might be affected by which factor?

A) kinesics
B) personal space
C) body orientation
D) body size

Question 25

"I was going to ask him out, but then I noticed he was wearing a wedding ring," says Judith. Judith's statement reflects the communicative importance of ______.

A) body artifacts
B) physical attractiveness
C) personal space
D) territorial markers

Question 26

______ is/are one way to convey social status or group identification.

A) Cultural artifacts
B) Personal space
C) Clothing
D) Territoriality

Question 27

Which statement might be made by someone who is focused on body artifacts?

A) "She's so thin; she probably only cares about looks."
B) "I assumed he was kind and intelligent because of his attractiveness."
C) "I could tell she was smart because she was wearing glasses."
D) "He must be nice because he's always smiling."

Question 28

More than any other part of the body, ______ gives others insight into how someone is feeling.

A) body artifacts
B) the face
C) body orientation
D) physical appearance

Question 29

Vocalics, also known as ______, is the study of a person's voice.

A) paralanguage
B) chronemics
C) kinesics
D) haptics

Question 30

Pitch and rate are ______.

A) delivery gestures
B) body artifacts
C) part of haptics
D) vocal qualities

Question 31

The "ums" and "errs" of conversation are called ______.

A) vocal qualities
B) vocal distracters
C) chronemics
D) delivery gestures

Question 32

Crying, muttering, and whispering are referred to as ______.

A) vocal qualities
B) vocal distracters
C) vocal characteristics
D) vocalics

Question 33

The most primitive form of human communication is ______.

A) chronemics
B) kinesics
C) paralanguage
D) haptics

Question 34

______ touch is used for healing, appreciation, and affection.

A) Ritualistic
B) Positive affect
C) Hybrid
D) Accidental

Question 35

The touch we use on an everyday basis, such as a handshake to say hello or good-bye, is called ______.

A) hybrid
B) accidental
C) ritualistic
D) playful

Question 36

______ distance extends from you to around 18 inches away.

A) Intimate
B) Personal
C) Social
D) Public

Question 37

The spatial zone usually reserved for professional or formal interpersonal encounters is called ______.

A) personal space
B) social distance
C) public distance
D) societal space

Question 38

The distance from 4 to 12 feet away from a person is called ______ distance.

A) intimate
B) personal
C) social
D) public

Question 39

Our sense of ownership of space is referred to as ______.

A) public distance
B) social space
C) hybrid touch
D) territoriality

Question 40

Color, lighting, and room design are all aspects of ______ that affect communication.

A) territorial markers
B) physical environment
C) personal space
D) proxemics

Question 41

When meeting in Cairo, Mike offers his hand to shake Fatima's. Instead, Fatima places her hand over her heart and slightly bows her head. This difference in greeting reflects cultural differences in ______.

A) kinesics
B) chronemics
C) proxemics
D) eye behavior

Question 42

Ned feels uncomfortable when a Bangladeshi family sits right next to him at the airline gate when there are several other empty seats available. Ned's discomfort reflects cultural differences in ______.

A) proxemics
B) chronemics
C) kinesics
D) haptics

Question 43

When visiting Beirut, Lebanon, Mariana is surprised to see men walking arm in arm down the street. This difference in acceptance of same-sex touching is reflective of cultural differences in ______.

A) kinesics
B) chronemics
C) proxemics
D) haptics

Question 44

Research conducted in the early 1970s has shown that some ______ are universal.

A) facial expressions
B) turn gestures
C) vocal qualities
D) territorial markers

Question 45

Failing to understand nonverbal behaviors within a cultural context could result in loss of ______.

A) self-esteem
B) face
C) meaning
D) personal space

Question 46

Terry is constantly looking at his cell phone while out with Dana. Dana feels like Terry is communicating his lack of interest in their relationship. This scenario reflects the impact of ______ on nonverbal communication.

A) delivery gestures
B) cultural artifacts
C) technology
D) body artifacts

Question 47

Oscar and Cecilia have been sending messages online for several months and feel like they really "get" each other. When they meet face to face, however, they find it extremely difficult to understand each other's nonverbal communication styles. Oscar and Cecilia's situation reflects ______.

A) the ambiguous nature of nonverbal communication
B) technology's effect on "nonverbal literacy"
C) cultural differences in nonverbal communication
D) the effects of gender on nonverbal behavior

Question 48

Aaron imitates gestures he has seen in his favorite cartoon show, even though they seem awkward to others. Aaron's choice reflects the influence of ______ communication on nonverbal behavior.

A) mediated
B) accidental
C) cultural
D) universal

Question 49

The nonverbal-verbal relationship is best described as ______.

A) a contrast between the social and the biological
B) a mix of the two kinds of cues
C) a struggle leading to mixed messages
D) a relationship of unequal partners

Question 50

Most of us ______ nonverbal and verbal messages.

A) separate
B) undervalue
C) ignore
D) blend

Question 51

We can never be sure what a specific nonverbal behavior means, because of ______ differences.

A) environmental
B) cultural
C) individual
D) gender

Question 52

When interpreting nonverbal communication, we must consider the ______ of communicators.

A) physical environment
B) personal space
C) territoriality
D) cultural background

Question 53

______ involves being aware of how you say something, your proximity to the other person, the extent to which you use touch, or your use of silence, as well as your words.

A) Decoding
B) Self-monitoring
C) Static evaluation
D) Perspective taking

Question 54

Raphael is preparing to give a presentation at a conference. He decides to videotape himself practicing it so he can analyze his nonverbal communication. Raphael is engaging in ______.

A) self-monitoring
B) impression management
C) identity management
D) nonverbal communication

Question 55

Thea wants to improve her nonverbal communication. Which person would provide the most valuable feedback?

A) her sister
B) her boss
C) her hairdresser
D) a stranger

Question 56

Distracting nonverbal behavior can contribute unnecessary ______ to an interpersonal exchange.

A) distance
B) territorial markers
C) overload
D) noise

Question 57

Lynn finds it hard to pay attention to what Adam is saying because he keeps picking at his nails. This behavior is an example of a ______.

A) body artifact
B) mixed message
C) nonverbal distraction
D) delivery gesture

Question 58

Nonverbal cues, although important for interpreting communication, must be ______.

A) minimized to avoid distractions
B) considered in context
C) set aside in favor of verbal cues
D) changed for cross-cultural communication

Question 59

Nonverbal communication is easier to understand than verbal communication.

Question 60

Children pay the most attention to verbal communication, while adults focus more on nonverbal communication.

Question 61

People primarily use nonverbal cues to indicate when they would like to speak in a conversation.

Question 62

Kinesic behavior is narrow and includes mostly hand gestures.

Question 63

When Haru raises his hand to answer a question, he is using a turn gesture.

Question 64

Body orientation can communicate the relative statuses of the people in the conversation.

Question 65

Specific body artifacts, such as piercings, all communicate a similar message.

Question 66

Hand gestures tend to be universal across cultures.

Question 67

It's common for two people from the United States to look at each other's eyes while communicating.

Question 68

Being perfectly fine with strangers standing close is an American proxemic norm.

Question 69

Some facial expressions, such as anger and fear, are judged consistently across cultures.

Question 70

Technology has little effect on nonverbal communication.

Question 71

Generations who have relied extensively on the Internet may find nonverbal communication particularly difficult.

Question 72

Constantly looking at your tablet computer while talking to a family member may suggest that you value the technology over the conversation.

Question 73

Nonverbal behavior is easy to pin down with precision.

Question 74

Even within cultures, individual differences affect our ability to interpret nonverbal communication.

Question 75

Nonverbal communication is often best understood separately from verbal communication.

Question 76

People find it easy to ignore nonverbal behaviors, like tapping one's fingers, when listening to others.

Question 77

Nonverbal cues are more important than verbal ones.

Question 78

Your friend Sandra shows you her new tattoo. You don't care for it, but you don't want to hurt her feelings. Illustrate how you would use nonverbal cues to communicate your sincerity when you respond to her.

Question 79

Give an example of how nonverbal communication can regulate conversation.

Question 80

Jalal was observing seating choices made by students in a classroom that had one long table rather than multiple desks. He noticed that the first students to arrive chose seats far away from the head of the table. The next students chose seats that left space between themselves and the students already there. The last students to arrive had to sit in the last seats available: those closest to the professor. What dimension of nonverbal communication do Jalal's observations reflect?