Deck 6: Communication, Culture, and Diversity

Question 1

Communication among people from a variety of different cultures is ______.

A) co-cultural communication
B) diverse interaction
C) social diversity
D) cultural interaction

Answer 1

A

Question 2

______ refers to the unique differences in people, whereas ______ refers to the communication among people from a variety of different cultures

A) Equity; diversity
B) Diversity; co-cultural communication
C) Co-cultural communication; equity
D) Culture; diversity

Answer 2

D

Question 3

The differences in people that are unique, such as language, accents, hair color, and religious affiliations, are all included in ______.

A) co-cultural communication
B) diversity
C) cultural interaction
D) variety

Answer 3

B

Question 4

Charles is a first generation college student, and he has found it difficult to communicate with his professors. He doesn't understand their jargon and finds their communication style intimidating. This example illustrates that ______.

A) colleges are elitist and tends to exclude individuals
B) professors are responsible for setting the norms of college campuses
C) professors use excessively complicated language to confuse students
D) colleges have their own language that must be learned to communicate effectively

Question 5

Nonverbal communication in athletics, like slapping a person on the behind when they've done a good job, don't translate well to other settings like a classroom. This example illustrates that ______.

A) sports are male dominated
B) sports have their own distinct culture
C) sports are not inclusive of minority voices
D) sports do not prepare people for co-cultural communication

Question 6

Students at a university using websites such as RateMyProfessors.com to pick a professor is related to which type of cultural cue?

A) narratives
B) traditions
C) arguments
D) practices

Question 7

A high school graduation ceremony is an example of a ______.

A) cultural ritual
B) cultural narrative
C) cultural diversity
D) cultural competence

Question 8

The practices, behaviors, celebrations, and traditions common to people, organizations, and institutions are called ______.

A) cultural rituals
B) cultural narratives
C) cultural diversity
D) cultural competence

Question 9

Xihe just started a job at a marketing firm. She is told by her co-workers that a senior partner is very strict and easy to set off, and her coworkers mention a number of past blow-ups. Xihe decides to avoid this partner as much as possible. Xihe is making a decision based on what type of cultural cue?

A) practices
B) traditions
C) arguments
D) narratives

Question 10

In many countries, like China or Iraq, individuals focus more on background knowledge and their relationship with their conversational partner than on the spoken words. These are ______ cultures.

A) low-context
B) collectivist
C) high-context
D) individualistic

Question 11

Consider a culture in which an individual's status is very important. Cultural communication relies more on nonverbal communication than verbal. This hypothetical culture is likely a ______ culture

A) low-context
B) collectivist
C) high-context
D) individualistic

Question 12

In a ______ culture, the background knowledge that individuals gather from their relationships is always relevant to what goes on during any communicative experience.

A) high-context
B) collectivist
C) low-context
D) individualistic

Question 13

A culture where people separate their relationships from verbal communication and focus on the information conveyed and logical argumentation would be a ______ culture.

A) high-context
B) collectivist
C) low-context
D) individualistic

Question 14

Tabitha talks with her husband about whether to have surgery her doctor recommends for her, but she does not tell her parents or siblings about their decision until it has been made. This type of behavior is more common and acceptable in a(n) ______ culture.

A) high-context
B) collectivist
C) low-context
D) individualistic

Question 15

Group cohesion and loyalty are highly valued in ______ cultures.

A) high-context
B) collectivist
C) low-context
D) individualistic

Question 16

In which type of culture are other groups consulted during the decision-making process or when making plans for the future?

A) low-context
B) high-context
C) individualistic
D) collectivist

Question 17

A culture in which people are discouraged from questioning their parents, bosses, teachers, or governmental leaders is high in ______.

A) masculinity
B) uncertainty avoidance
C) individualism
D) power distance

Question 18

______deals with the way that members of a culture handle change and ambiguity within social or cultural contexts.

A) collectivism
B) uncertainty avoidance
C) individualism
D) power distance

Question 19

Kyra, an international student beginning her first semester at a college in the United States, receives her schedule for her first semester and notices her professors' names are not on the schedule. She becomes anxious and tells her friends that in her country this would never happen because students need to know exactly what to expect. Kyra's culture most likely has ______.

A) a low level of uncertainty avoidance
B) a high level of uncertainty avoidance
C) a low level of power distance
D) a high level of power distance

Question 20

Cultures with ______ emphasize the process for achieving a goal whereas cultures with ______ focus on quick results.

A) masculine orientation; feminine orientation
B) polychronic orientation; monochronic orientation
C) long-term orientation; short-term orientation
D) collectivism; individualistic

Question 21

With regard to how people use time and their expectations of how it should be managed, members of which type of culture value efficient production and fast results?

A) individualistic
B) collectivist
C) long-term orientation
D) short-term orientation

Question 22

______ refers to the level of knowledge a person has about others who differ in some way in comparison to self.

A) Cultural competence
B) Perception checking
C) Co-cultural communication
D) Mutual respect

Question 23

Chad's family is hosting a student, Siswe, from Ghana for a semester, and Chad knows nothing about Ghana. Chad makes it a point to ask Siswe about his culture and his life to get a more informed understanding. Chad is engaging in what practice?

A) cultural imperatives
B) perception checking
C) diversity
D) sensitivity

Question 24

Why might organizations be implementing training programs to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace?

A) because everyone is so sensitive in today's society
B) because they believe they will be profitable
C) because they are good for employee happiness
D) because they can promote mutual respect and perception checking

Question 25

______ is exhibited when individuals and groups communicate with the goal of mutual understanding and subsequently avoid cultural tensions, misunderstandings, and conflict.

A) Cultural competence
B) Ethical communication
C) Mutual respect
D) Co-cultural communication

Question 26

Which cultural imperative becomes most salient in a time of war and acts of terrorism?

A) peace imperative
B) economic imperative
C) technological imperative
D) ethical imperative

Question 27

Which cultural imperative becomes most salient in a time of war and acts of terrorism?

A) peace imperative
B) economic imperative
C) technological imperative
D) ethical imperative

Question 28

The rising frequency of importation and exportation of goods falls within the ______ imperative.

A) peace
B) economic
C) technological
D) ethical

Question 29

Which imperative is most concerned with the shortening of communicative distance via the Internet?

A) peace
B) economic
C) technological
D) ethical

Question 30

Having instantaneous access to communication abroad shows the importance of the ______ imperative.

A) economic
B) technological
C) self-awareness
D) ethical

Question 31

The ______ imperative focuses on communicators learning about other cultures and, as a result, learning more about their own cultures.

A) self-awareness
B) technological
C) ethical
D) economic

Question 32

Which cultural imperative should guide us to do right instead of wrong in intercultural situations?

A) economic imperative
B) technological imperative
C) peace imperative
D) ethical imperative

Question 33

Masculinity, femininity, and androgyny are commonly associated with ______, which refers to psychological and emotional characteristics of individuals.

A) biological sex
B) orientation
C) gender
D) personality

Question 34

______ is biological, whereas ______ is social.

A) Gender; sex
B) Race; sex
C) Gender; race
D) Sex; gender

Question 35

Information-based messages used to establish status and gain power is called ______.

A) rapport talk
B) report talk
C) small talk
D) purposeful talk

Question 36

______ refers to a blend of both feminine and masculine traits.

A) Gender
B) Sex
C) Androgyny
D) Heterosexism

Question 37

According to Deborah Tannen, women tend to seek ______ talk when communicating with others, and men tend to seek ______ talk in their communication.

A) small; direct
B) direct; small
C) report; rapport
D) rapport; report

Question 38

Which is typically true of the purpose men have for communicating with others?

A) to empathize
B) to build the relationship
C) to solve problems
D) to spend time together

Question 39

What might be the problem with using nonverbal cues to determine someone's ethnic background?

A) Normally people are not good at reading nonverbal cues.
B) What you see visually may not be an accurate depiction of ethnicity.
C) Race and ethnicity are closely related.
D) Nonverbal cues are unreliable indicators of gender and culture.

Question 40

Prejudice is different from discrimination because prejudice refers to an individual's ______, whereas discrimination refers to their ______.

A) attitudes; actions
B) race; ethnicity
C) actions; attitudes
D) ethnicity; race

Question 41

Which form of diversity will pose a growing challenge due to globalization?

A) language
B) cultural
C) age
D) disability

Question 42

When you encounter a language barrier, what is a good tactic to employ?

A) Speak very slowly and very loudly so the other person can understand you.
B) Ask the person politely to communicate in your native language.
C) Ask and answer many questions to ensure a clear understanding.
D) Speak such that your own accents and dialects are not noticeable.

Question 43

______ is the assumption that all individuals are heterosexual.

A) Heterosexism
B) Ethnocentrism
C) Misogyny
D) Racism

Question 44

Connor asked his fraternity brothers if they would like to attend a sorority party with the idea of looking for women that they could possible date. It never occurred to Connor that his fraternity brother Steve prefers to date men. What would Connor assumption about his friends be considered?

A) stereotyping
B) discriminatory
C) homophobic
D) heterosexist

Question 45

Which type of communication is used to humiliate people based on age, gender, race, ethnicity, culture, sexual orientation, social class, and more?

A) dishonorable discourse
B) stereotyping
C) pride songs
D) hate speech

Question 46

Jessica, who is from the United States, is living abroad with a family in Madrid. Every time the family members show Natalie a Spanish tradition or cultural ritual, she shrugs it off and states, "The U.S.A. does that better." Natalie is exhibiting ______.

A) pride
B) racism
C) ethnocentrism
D) confidence

Question 47

When one outwardly displays the dislike or hatred of a group through verbal and nonverbal communication, it is called ______.

A) prejudice
B) discrimination
C) ethnocentrism
D) imperatives

Question 48

______ is the dislike or hatred one has toward a particular group, and ______ refers to the verbal and nonverbal communication behaviors that follow the dislike or hatred.

A) Discrimination; hate speech
B) Prejudice; discrimination
C) Hate speech; ethnocentrism
D) Ethnocentrism; prejudice

Question 49

Jillian and Carly are organizing a sorority mixer, but decide they would prefer it if no one over a size 4 attended that mixer to make sure the party conveyed the attractiveness of their chapter. Jillian and Carly are engaging in ______.

A) ethnocentrism
B) stereotyping
C) prejudice
D) discrimination

Question 50

______ is placing your own cultural beliefs in a superior position, leading to a negative judgment of other cultures

A) Ethnocentrism
B) Stereotyping
C) Prejudice
D) Hate speech

Question 51

______ is placing your own cultural beliefs in a superior position, leading to the negative judgment of other cultures.

A) Ethnocentrism
B) Hate speech
C) Bullying
D) Prejudice

Question 52

Why does severe ethnocentrism impede cultural competence?

A) An ethnocentric person will reject the uniqueness of other cultures.
B) Ethnocentrism prevents learning another language.
C) An ethnocentric person will not understand culture.
D) Ethnocentrism leads to hate speech.

Question 53

People who view their culture as dominant and are unwilling to learn about the ideas of other cultures are described as having ______.

A) ethnocentrism
B) racism
C) prejudice
D) discrimination

Question 54

Wyatt frequents white supremacist websites and routinely posts messages online about his dislike of non-White individuals in America. He is often insulting and denigrates people of color. Wyatt is engaging in ______.

A) ethnocentrism
B) hate speech
C) prejudice
D) discrimination

Question 55

______ is communication used to intimidate and segregate based on gender, sexual orientation, race, and ethnicity.

A) Ethnocentrism
B) Stereotyping
C) Prejudice
D) Hate speech

Question 56

Which group listed here has been known to engage in hate speech?

A) the NFL
B) the KKK
C) the NAACP
D) the ACLU

Question 57

When hate speech occurs in education, it is often called ______.

A) school bullying
B) socialization
C) prejudice
D) discrimination

Question 58

Culture refers to differences in people, such as race, age, social class, food preferences, and education level.

Question 59

In collectivistic cultures, decisions are normally made by a single person with a high level of authority.

Question 60

In collectivistic cultures, emphasis is placed on one person rather than groups, and decisions are made with the self and possibly the immediate family.

Question 61

Power distance is the amount of perceived or felt equality or inequality between people in certain cultural or social contexts.

Question 62

The cultural dimensions of masculinity and femininity are almost completely conveyed and achieved through communication behaviors and choices.

Question 63

A culture that values speed and results over a persistent and focused approach has a short-term time orientation.

Question 64

We never truly understand the complexity of our own culture until we compare it with other cultures.

Question 65

Perception checking is only possible with a direct approach.

Question 66

Some organizations are putting in place training for cultural competence in order to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace.

Question 67

Concerns regarding trade relations, importing/exporting, and international business ventures are addressed in the ethical imperative.

Question 68

Advances in the Communication Age, including the Internet's ability to increase our access to the world, are part of the technological imperative.

Question 69

Gender refers to the biological traits associated with being a man or a woman.

Question 70

Androgyny refers to a person exhibit feminine traits.

Question 71

Ethnicity is most often determined by visual cues of physical appearance.

Question 72

Disabilities always have visible signs.

Question 73

Most people with disabilities do not face communication challenges in their everyday lives.

Question 74

White people cannot be discriminated against.

Question 75

Ethnocentrism refers to insulting discourse, phrases, terms, cartoons, or organized campaigns used to humiliate people based on age, gender, race, ethnicity, culture, sexual orientation, and more.

Question 76

Hate speech has never been seen in the United States.

Question 77

What did Walter Fisher (1984) mean when he indicated that "humans are all storytelling creatures"?

Question 78

List three types of diversity.

Question 79

How is short-term time orientation illustrated by fast-food restaurants?

Question 80

What is an advantage of being culturally aware?