Deck 4: HRM: The Added Value Debate

Question 1

Jamrog and Overholt (2004) argue that HR professionals need which of the following competencies?

A) business knowledge, knowledge of HR practices and managing change competencies
B) strategic knowledge, knowledge of HR practices and employment law knowledge
C) business knowledge, strategic knowledge and managing change competencies
D) knowledge of HR practices, knowledge of employment law and knowledge of managing change

Answer 1

A

Question 2

Which of the following ARE NOT included within the Ulrich Business Partner Model?

A) Strategic Partner.
B) Functional Expert.
C) Employee Advocate.
D) Strategic Partner, Functional Expert and Employee Advocate are all included within the model.

Answer 2

D

Question 3

Ulrich argues that fundamentally the HR role MUST NOT BE:

A) a passenger.
B) strategic.
C) service-oriented.
D) a creator of profit.

Answer 3

A

Question 4

Ulrich argues that HR professionals need to align functions and translate business strategies into HR priorities, increase administrative efficiency, increase employee commitment and competence, and ______.

A) employee engagement
B) adding value
C) ensuring ethical practice
D) the ability and capacity to manage change

Question 5

Which of Ulrich's HR roles would be described as the 'cuddly side of HRM'?

A) Strategic Partner
B) Functional Expert
C) Employee Advocate
D) None of these

Question 6

Who argues that 'strategic HR is owned by the line managers and is focused on turning business strategies into a HR strategy that is meaningful'.

A) Wright (1999)
B) Barney (2000)
C) Ulrich (1996)
D) Salaman (2000)

Question 7

Human Resource Accounting is work attributed to:

A) Tootell (2009) and Flamholz (2007).
B) Weiss and Finn (2005).
C) Brown (1996).
D) Guest (2003).

Question 8

One of the major criticisms of the Human Resource Accounting approach is that it struggles to measure what two qualities?

A) leadership and culture
B) leadership and knowledge
C) knowledge and performance
D) performance and employee engagement

Question 9

According to a CIPD Report (2012), four key internal aspects that HR should measure are performance measurement and metrics, employee engagement, capability and talent and _______.

A) value added
B) capability and talent
C) culture
D) work ethic

Question 10

The Balanced Scorecard was originally proposed in 1996 by:

A) Guest and White (1996)
B) Kaplan and Norton (1996)
C) Guest (2000)
D) Jamrog (2004)

Question 11

Which of the following does the Balanced Scorecard NOT ADDRESS?

A) clarification and translation of vision and strategy
B) planning, setting targets and aligning strategic initiatives
C) provision of strategic feedback and learning
D) designing an appropriate mission statement

Question 12

The HR Balanced Scorecard model includes the financial perspective, the internal business perspective, the customer perspective and ______.

A) the cultural perspective
B) the learning and growth perspective
C) the added value perspective
D) the competitive perspective