Deck 12: Stress and Conflict in Relationships
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Deck 12: Stress and Conflict in Relationships
1
Describe ways in which you can become more assertive.
NO Answer
2
John Gottman can observe the way couples communicate, even for just a few minutes, and can predict with 90% accuracy whether the relationship will last or not. He identified four "relationship killers." Which one did he not mention?
A)defensiveness and blaming
B)stonewalling, withdrawal, and passivity
C)contempt, name calling, and mockery
D)financial conflicts and infidelity
E)criticism and verbal attacks
A)defensiveness and blaming
B)stonewalling, withdrawal, and passivity
C)contempt, name calling, and mockery
D)financial conflicts and infidelity
E)criticism and verbal attacks
D
3
Which are the four steps involved in an effective form of assertive communication known as DESC?
A)describe, explain, specific, collaborate
B)describe, express, specify, consequences
C)defer, explain, specify, collaborate
D)defer, express, state, collaborate
A)describe, explain, specific, collaborate
B)describe, express, specify, consequences
C)defer, explain, specify, collaborate
D)defer, express, state, collaborate
B
4
Which of the following is not an assertiveness skill?
A)Explain or justify yourself, if obligated to do so.
B)Set rules.
C)Learn to say no.
D)Convey assurance.
E)Ask for what you want.
A)Explain or justify yourself, if obligated to do so.
B)Set rules.
C)Learn to say no.
D)Convey assurance.
E)Ask for what you want.
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5
What is the best definition of assertiveness?
A)ability to stand up for one's rights without trampling those of anyone else
B)ability to attack those who infringe one's rights
C)tendency to claim what is not yours
D)tendency to be shy and passive
A)ability to stand up for one's rights without trampling those of anyone else
B)ability to attack those who infringe one's rights
C)tendency to claim what is not yours
D)tendency to be shy and passive
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6
The exercise "In a 100 years" is used when
A)you want to look into the future.
B)you are feeling most out of control.
C)you want to reflect on your successes.
D)you want to compare yourself with a person whom you are in conflict with.
E)you need to set goals for the future.
A)you want to look into the future.
B)you are feeling most out of control.
C)you want to reflect on your successes.
D)you want to compare yourself with a person whom you are in conflict with.
E)you need to set goals for the future.
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7
What game did Axelrod devise in which participants had to figure out the best way to "win" without sacrificing their own best interests?
A)truth or dare
B)truth or consequences
C)win or lose
D)tit for tat
E)prisoner's dilemma
A)truth or dare
B)truth or consequences
C)win or lose
D)tit for tat
E)prisoner's dilemma
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8
Which of the following is not an example of mindful communication?
A)mindful observation
B)acting with awareness
C)acting without judgment
D)resorting to reflexive habits
A)mindful observation
B)acting with awareness
C)acting without judgment
D)resorting to reflexive habits
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9
Listening carefully to what was said, decoding the deep meaning of the message, and reflecting back what was heard by focusing on the underlying feelings are steps to which technique of communication?
A)reflection of feeling
B)actively listening
C)nonverbal attending
D)reflection of content
E)paraphrasing
A)reflection of feeling
B)actively listening
C)nonverbal attending
D)reflection of content
E)paraphrasing
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10
Which technique might be used by an active listener?
A)interrupting the speaker
B)paraphrasing the speaker's meaning
C)offering a point of view often when in conversation
D)expressing concerns
A)interrupting the speaker
B)paraphrasing the speaker's meaning
C)offering a point of view often when in conversation
D)expressing concerns
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11
In spite of the accompanying misery associated with arguments and overt hostility, there is some good that comes out of it. What are the constructive functions of conflict? Explain.
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12
Describe strategies that would be helpful for managing conflict.
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13
What does it mean to respond reflectively?
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14
Discuss how mindful communication skills can be deployed to resolve conflicts.
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15
Describe ways in which you can improve your relationship skills.
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16
Resolving relationship conflicts involves several steps, with each step requiring the individual to look inward rather than outward. List the six steps and give a brief explanation of each.
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17
Describe ways in which individuals can prevent sexual assaults.
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18
Understand and describe the functions of conflict.
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19
Describe seven myths and misunderstandings about conflict.
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20
Which of the following best describes reasons that date rapes occur?
A)miscommunication
B)drug or alcohol abuse
C)Rape myths and attitudes
D)all of the above
A)miscommunication
B)drug or alcohol abuse
C)Rape myths and attitudes
D)all of the above
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21
All communications carry a concrete and obvious message known as:
A)superficial.
B)literal.
C)practical.
D)contextual.
E)surface.
A)superficial.
B)literal.
C)practical.
D)contextual.
E)surface.
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22
The statement "you're always late" should be changed into which statement to create more effective communication?
A)I am not happy when you're late for our appointments.
B)You don't respect my time when you're late for our appointment.
C)You ought to be on time.
D)You should keep your word when you agree to an appointment.
A)I am not happy when you're late for our appointments.
B)You don't respect my time when you're late for our appointment.
C)You ought to be on time.
D)You should keep your word when you agree to an appointment.
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23
Kiecolt-Glaser, Bane, Glaser, and Malarkey (2003) found that those who were experiencing conflict had elevated levels of which stress hormones as a result of the interpersonal stress?
A)serotonin and ACTH
B)dopamine
C)norepinephrine and epinephrine
D)GABA
A)serotonin and ACTH
B)dopamine
C)norepinephrine and epinephrine
D)GABA
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24
Which of the following is a true statement about research on relationships?
A)Conflicted relationships will create negative physiological symptoms and that mutually supportive relationships will moderate the negative effects.
B)Men are more likely than women to be more emotionally aroused and responsive during conflicts.
C)Men are the ones who most often manifest the overt symptoms of stress
D)in a relationship.
E)All of the above.
A)Conflicted relationships will create negative physiological symptoms and that mutually supportive relationships will moderate the negative effects.
B)Men are more likely than women to be more emotionally aroused and responsive during conflicts.
C)Men are the ones who most often manifest the overt symptoms of stress
D)in a relationship.
E)All of the above.
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25
Mindful observation is an effective communication skill that refers to attending only to internal phenomena such as thoughts, emotions, and bodily sensations.
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26
One of the major predictors of divorce in a marriage is not the presence of conflict but its avoidance.
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27
The use of "I" during conflicts should be avoided, as it reflects control and egotism
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28
One research study found that husbands failing to respond to their wives' overtures for some type of interaction (i.e., "I'm busy now" or "I wasn't listening") resulted in over 80% divorce rate.
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29
Deep listening means to listen with focused attention and to give clear, well thought-out verbal responses back to the person whom you are listening to.
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30
Conflicts are always harmful to individuals.
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31
Which of the following is not a function of conflict?
A)power and control
B)attention-getting
C)promoting reflection and growth
D)promoting cohesion
E)regulating distance
A)power and control
B)attention-getting
C)promoting reflection and growth
D)promoting cohesion
E)regulating distance
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32
Which of the following is a conflict-resolution skill?
A)active listening skill
B)passive listening skill
C)avoiding the issue
D)accommodating
A)active listening skill
B)passive listening skill
C)avoiding the issue
D)accommodating
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33
Reflective listening can be useful in:
A)keeping individuals from defending themselves.
B)letting the person know that he/she has been heard.
C)encouraging deeper and more intimate explorations.
D)all of the above.
A)keeping individuals from defending themselves.
B)letting the person know that he/she has been heard.
C)encouraging deeper and more intimate explorations.
D)all of the above.
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34
Nonverbal cues affect the effectiveness of interpersonal communication. Which of the following is not a nonverbal cue?
A)choice of words
B)facial expression
C)tone of voice
D)body language
A)choice of words
B)facial expression
C)tone of voice
D)body language
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35
Any unwelcome sexually related action that interferes with work performance is known as:
A)sexual misconduct.
B)rape.
C)sexual harassment.
D)molestation.
A)sexual misconduct.
B)rape.
C)sexual harassment.
D)molestation.
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36
Which of the following best describes sexual harassment?
A)sexual innuendos
B)sexual assaults
C)sexual advances from a superior
D)all the above are examples
A)sexual innuendos
B)sexual assaults
C)sexual advances from a superior
D)all the above are examples
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37
Which of the following categories of individuals are the most common perpetrators of sexual violence on college campuses?
A)stalkers
B)strangers
C)acquaintances
D)spouses
A)stalkers
B)strangers
C)acquaintances
D)spouses
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38
According to the U.S. Department of Justice, a woman is sexually assaulted in the United States every ____ minutes.
A)two
B)ten
C)thirty
D)forty-five
E)sixty
A)two
B)ten
C)thirty
D)forty-five
E)sixty
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39
Which of the following is the least likely consequence of avoiding a conflict?
A)Resentment will build.
B)The issue will reappear in a different conflict.
C)The relationship will suffer.
D)The conflict will never occur.
A)Resentment will build.
B)The issue will reappear in a different conflict.
C)The relationship will suffer.
D)The conflict will never occur.
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40
Which statement is a true statement about personal conflict?
A)conflicts are only about the present
B)conflicts are almost always interactive struggles
C)conflicts involve those visible participants
D)conflicts are always detrimental to our growth
E)conflicts often result from one person's faults
A)conflicts are only about the present
B)conflicts are almost always interactive struggles
C)conflicts involve those visible participants
D)conflicts are always detrimental to our growth
E)conflicts often result from one person's faults
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41
Conflict occurs when people we have to choose between competing motives, behaviors, or impulses.
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