Deck 5: Power, Influence and Politics

Question 1

As you drive on the highway, a police officer pulls you over and asks you to stop. You comply. The police officer has just exercised _________ over you.

A) Reward.
B) Power.
C) Management.
D) Sanction.

Answer 1

B

Question 2

Which power base has become one of the most powerful sources of influence as the world has become more technologically oriented?

A) Legitimate.
B) Expert.
C) Reward.
D) Referent.

Answer 2

B

Question 3

Identify the base of power in the following situation: You like a person and enjoy doing things for him or her:

A) Reward.
B) Legitimate
C) Coercive.
D) Referent.

Answer 3

D

Question 4

The boss wants the staff to work overtime this week on a big project. He tells the managers that if they want to keep their jobs, they had better keep their people here. Bob goes to his department and calls a meeting. He explains the problem and asks if everyone would be willing to stay and put in the time. His employees recognize his right to ask them, he has been good to them in the past, and they want to help him out, so they all agree to stay. Joan goes to her department, calls everyone together and tells them the bad news. She then begins assigning responsibilities and scheduling work. One of her new supervisors says, "Who are you to tell us we have to work overtime?" Her answer is, "I am your boss, that's who, now get with it."
-The boss is using ________ power to gain his managers' compliance.

A) Personal.
B) Coercive.
C) Legitimate.
D) Referent.

Question 5

The boss wants the staff to work overtime this week on a big project. He tells the managers that if they want to keep their jobs, they had better keep their people here. Bob goes to his department and calls a meeting. He explains the problem and asks if everyone would be willing to stay and put in the time. His employees recognize his right to ask them, he has been good to them in the past, and they want to help him out, so they all agree to stay. Joan goes to her department, calls everyone together and tells them the bad news. She then begins assigning responsibilities and scheduling work. One of her new supervisors says, "Who are you to tell us we have to work overtime?" Her answer is, "I am your boss, that's who, now get with it."
-Bob uses ________ power to get his workers to comply.

A) Personal.
B) Coercive.
C) Legitimate.
D) Referent.

Question 6

The boss wants the staff to work overtime this week on a big project. He tells the managers that if they want to keep their jobs, they had better keep their people here. Bob goes to his department and calls a meeting. He explains the problem and asks if everyone would be willing to stay and put in the time. His employees recognize his right to ask them, he has been good to them in the past, and they want to help him out, so they all agree to stay. Joan goes to her department, calls everyone together and tells them the bad news. She then begins assigning responsibilities and scheduling work. One of her new supervisors says, "Who are you to tell us we have to work overtime?" Her answer is, "I am your boss, that's who, now get with it."
-Joan is using _________ power.

A) Personal.
B) Coercive.
C) Legitimate.
D) Referent.

Question 7

The boss wants the staff to work overtime this week on a big project. He tells the managers that if they want to keep their jobs, they had better keep their people here. Bob goes to his department and calls a meeting. He explains the problem and asks if everyone would be willing to stay and put in the time. His employees recognize his right to ask them, he has been good to them in the past, and they want to help him out, so they all agree to stay. Joan goes to her department, calls everyone together and tells them the bad news. She then begins assigning responsibilities and scheduling work. One of her new supervisors says, "Who are you to tell us we have to work overtime?" Her answer is, "I am your boss, that's who, now get with it."
-Mark is trying to explicitly manipulate John's access to critical information. Mark is using the influence tactic of __________ to undermine John's power.

A) Assertiveness.
B) Information control.
C) Coalition formation.
D) Persuasion.