Deck 3: Motivating the Global Workforce

Question 1

Cultural diversity is a competitive advantage because it:

A)Increases the potentially relevant information available for decision-making.
B)Often results in more creative solutions to problems.
C)Encourages group harmony and cooperation as people get to know each other.
D)(a) and (b).
E)(a) and (c).

Answer 1

D

Question 2

Information diversity is especially helpful in improving decision-making when it results in:

A)Greater explicit knowledge about what to do.
B)Greater tacit knowledge derived from people's experience.
C)Support for the perspective of the home country managers.
D)Fewer initially discordant views and greater initial consensus.

Answer 2

B

Question 3

Which is not a mechanism for integrating highly diverse workteams?

A)Legitimizing the status and credibility of minority perspectives.
B)Encouraging the formation of personal informal relationships between members.
C)Establishing a common vision for the team as a whole.
D)Having senior managers play an active leadership role.
E)None of the above.

Answer 3

E

Question 4

The goal interdependence literature has identified variables that predict whether an organization is characterized by cooperative goal interdependence.Which of the following is not helpful for this purpose?

A)Goal structure defining expected patterns of work relationships.
B)Control systems including objective performance appraisals.
C)Trust between individuals and groups.
D)Individual performance rewards.

Question 5

Constructive controversy works most effectively when it results in:

A)Overt conflict between diverse views and perspectives.
B)A synthesis between divergent views.
C)Reduced conflict through concurrence that ratifies an emerging consensus.
D)All of the above.
E)Just (a) and (b).

Question 6

Situational leadership is argued to be effective when it takes into account the maturity of the followers being led.Maturity is a function of motivation, willingness and ability to set goals and accept responsibility, plus education and experience levels.The most effective leadership for business students would likely be:

A)Integrated
B)Related
C)Separated
D)Dedicated.