Deck 16: Risk and Crisis Communication

Question 1

Effectively communicating to reduce harm in situations involving things like mudslides, terrorist attacks, and water contamination involves:

A) Crisis communication
B) Tailored communication
C) Health communication
D) Risk communication
E) Patient-centered communication

Answer 1

A

Question 2

What says that when a group has vital information the public needs in order to make important decisions, that information must be disseminated as completely and accurately as possible?

A) Ethic of significant choice
B) Ethic of respect for autonomy
C) Ethic of justice
D) Renewal discourse
E) Ethical discourse

Answer 2

A

Question 3

What says that we should demonstrate a shared, prospective vision that honors the victims while focusing on learning and rebuilding from the crisis?

A) Ethic of significant choice
B) Ethic of respect for autonomy
C) Ethic of justice
D) Renewal discourse
E) Ethical discourse

Answer 3

D

Question 4

Which method was used to develop CERC?

A) Ethnography
B) Surveys
C) Grounded theory
D) Textual analysis
E) Interviews

Question 5

FEMA recommends that people have a plan and an emergency kit to sustain themselves for a minimum of how many days after a disaster because it may take that long for emergency personnel to reach a disaster site?

A) 1
B) 2
C) 3
D) 4
E) 5

Question 6

Which of the following is a principle of risk and crisis communication?

A) Be first.
B) Be right.
C) Be credible.
D) Promote action.
E) Express facts only.

Question 7

Principles and best practices of risk and crisis communication are intuitive, so people follow them readily in times of disaster.

Question 8

Crisis communication involves topics like sunscreen use, texting and driving, and STIs.

Question 9

While crises are unexpected events, they unfold in cyclical patterns.

Question 10

The CDC did not censor comments on its Facebook page about H1N1, even when they were incorrect.

Question 11

What is the ethical standard of significant choice when it comes to communicating in a crisis?

Question 12

What is the best research method for analyzing and evaluating communication strategies used during health crises?

Question 13

What is the difference between risk communication and crisis communication?

Question 14

Is all health communication risk communication?

Question 15

What is CERC, and how has it been used?

Question 16

What is renewal discourse, and when is it most successful?