Deck 15: Cross-Cultural Teams: Workforce Opportunities and Challenges

Question 1

Within an organization, a team functions to:

A) Make sense of and respond to a task that was assigned by the leadership of the organization
B) Analyze information
C) Respond in accordance of what the implications may be for their internal group process
D) All of the above

Answer 1

D

Question 2

Which of the following is not true regarding culturally diverse teams?

A) They help companies who seek to understand and make inroads into various niche markets.
B) A team that lacks diversity lacks the ability to operate as effectively in an environment that is culturally diverse.
C) They are ineffective in the business world.
D) When group members share common goals and values, cultural diversity leads to more beneficial outcomes.

Answer 2

C

Question 3

A cross-cultural team can be defined as a team that brings together people who have:

A) All the same interests
B) Information that relates to specific functions or aspects of organization's operations
C) Skills and knowledge to perform individual tasks
D) None of the above

Answer 3

B

Question 4

Cross-cultural teams also help organizations achieve the __________ and flexibility needed to serve culturally diverse customers in various regions of the world.

A) Autonomy
B) Combination
C) Structure
D) None of the above

Question 5

__________ cultures interact in the team to ensure that their own self-interests are preserved in the group.

A) Individualistic
B) Collectivistic
C) Integrated
D) Isolated

Question 6

While conflicts may arise in cross-cultural teams, teams need to establish a respectful and __________ atmosphere in order to be effective.

A) Secluded
B) Engaging
C) Manic
D) Discouraging

Question 7

Which of the following is not one of Hofstede's (1983) four dimensions of culture, which offer a framework for cross-cultural teams to work more effectively?

A) Power distance
B) Uncertainty avoidance
C) Feminism
D) Individualism

Question 8

Cross cultural teams must engage in __________ that is sensitive to cultural differences

A) Communication
B) Literature
C) Language
D) All of the above

Question 9

Which of the following is crucial for team effectiveness when creating an environment where cultural diversity is embraced?

A) Open communication
B) Utilizing knowledge from those who are diverse
C) Both A. and B.
D) None of the above