Deck 12: Organization and Support

Question 1

Which of the following best describes how you should go about choosing a topic?

A) Choose a topic that is right for you, the audience, and the situation.
B) Choose a topic based primarily on audience demographics.
C) Choose a topic that is completely unknown to the audience.
D) Choose a topic that can be easily researched.

Answer 1

A

Question 2

"After listening to my speech, my audience will be able to list the five steps for preparing a small-claims case" is an example of a(n) ____________.

A) general purpose
B) attention getter
C) purpose statement
D) thesis statement

Answer 2

C

Question 3

The purpose statement ____________.

A) conveys the main idea of your speech
B) describes what you want your speech to accomplish with the audience
C) gains the attention of the audience
D) is delivered directly to the audience

Answer 3

B

Question 4

A purpose statement should ____________.

A) cover a broad range of ideas
B) encourage major changes
C) encourage major changes
D) be results-oriented

Question 5

For his presentation, Bernie would like to educate his audience about adoption laws. Bernie's general purpose would be to ____________.

A) entertain
B) inform
C) persuade
D) debate

Question 6

Which of the following statements fits the description of a thesis statement as defined in the text?

A) The life of the typical college student is characterized by time spent studying, attending class, and socializing with peers.
B) To persuade the audience to buy an American-made car the next time they purchase a car.
C) After listening to my speech, the audience will understand how to bake a cake.
D) Organ donation: logical and ethical!

Question 7

Which of the following is delivered directly to the audience and provides the central idea of the speech?

A) Thesis statement
B) Preview statement
C) Purpose statement
D) General purpose

Question 8

What is the difference between a purpose statement and a thesis statement?

A) A purpose statement is delivered directly to the audience and provides the central idea of the speech.
B) There is no difference between the purpose statement and the thesis statement.
C) A thesis statement outlines one of three basic ways a speaker seeks to affect an audience: to entertain, inform, or persuade, while a purpose statement descripts the precise effect that the speaker wants to have on an audience.
D) A purpose statement describes exactly what you want your speech to accomplish, while a thesis statement tells your listeners the central idea of the speech.

Question 9

Marlon will be giving a presentation about Medicare reform to a group of women from the local retirement home. The presentation will be given at noon in one of the retirement home's conference rooms. Marlon recognizes that many people in the audience will probably be against Medicare reform. Which of the following factors should receive the greatest consideration in Marlon's analysis of the speaking situation?

A) Group membership of audience
B) Location of the presentation
C) Gender of the audience
D) Audience attitudes

Question 10

Before beginning work on his presentation, Paul considers the fact that he'd be speaking to a large group of middle-aged women who are long-time members of the Riverside Aquatic Recreational Club. Paul is taking the time to ____________.

A) analyze the speaking occasion
B) consider the audience purpose
C) analyze the demographics of the audience
D) reflect on audience attitudes and values

Question 11

Deeply rooted beliefs about a concept's inherent worth or worthiness are known as ____________.

A) attitudes
B) norms
C) values
D) judgements

Question 12

Josie feels strongly that all people should be treated with respect and dignity. This is an example of a(n) ____________.

A) value
B) belief
C) opinion
D) attitude

Question 13

Which of the following would be considered a demographic characteristic?

A) Time
B) Physical space
C) Group membership
D) Attitude of audience

Question 14

Which three elements do you need to consider when analyzing the speaking occasion?

A) Time, place, and audience expectations
B) Group membership, age, and sex
C) Time, group membership, and audience attitudes
D) Number of people, time, and place

Question 15

Joe, a human resources manager at the company, will be giving a presentation about the company's new sexual harassment policies to ten high-level managers. He knows that the group will be evenly split between women and men. However, he is slated to give his presentation tomorrow, at lunchtime, in one of the smallest rooms in the building. This room is notoriously warm, even in the wintertime. When adapting his presentation to the speaking situation, which factor should take precedence?

A) Audience attitudes
B) Audience gender
C) Occupation of the audience
D) Occasion of the presentation

Question 16

Which of the following is the most deeply rooted in individuals, so experts in audience analysis try to focus on appealing to these?

A) Demographics
B) Audience expectations
C) Values
D) Beliefs

Question 17

Alia has chosen to give a speech on Freud's psychoanalytic theory of personality. Her presentation is next week and, while she has already done a great deal of research, she is having difficulty understanding some of Freud's concepts. She knows that she needs more information, but she also needs to make sure she is using high-quality, highly knowledgeable sources. What would be the quickest, most efficient way for Alia to acquire the information she needs in this situation?

A) Use the library catalog to find a book about Freud.
B) Interview a psychology professor at the university.
C) Refer to both Wikipedia.com and about.com.
D) Conduct a survey of her fellow classmates.

Question 18

Which of the following is a criterion for evaluating online research?

A) Popularity
B) Credibility
C) Legality
D) Complexity

Question 19

Which of the following is your best bet for finding information that meets the four criteria of online research?

A) Ask.com
B) Factchecker.org
C) Wikipedia
D) Google Scholar

Question 20

Following guidelines of evaluation is particularly important when assessing material from ____________.

A) LexisNexis
B) ProQuest
C) Factiva
D) Wikipedia

Question 21

You frequently speak about the deplorable conditions of the inner city, but you don't give the same speech everywhere. For example, you know that inner-city residents are interested in different information than policymakers are. Your awareness of these differences shows that you have engaged in effective ____________.

A) audience analysis
B) springboard responses
C) interviewing skills
D) timing

Question 22

LexisNexis is a popular collection of which of the following?

A) Books
B) Encyclopedias
C) Databases
D) Library catalogs

Question 23

Which of the following allows you to view your topic from an expert's perspective in ways that may stimulate your own thinking?

A) Periodical
B) Database
C) Newspaper
D) Interview

Question 24

One disadvantage of using your own survey is that ____________.

A) the data collected might not have as much credibility as published evidence
B) you are only able to gather information from a small number of participants
C) the information gathered from the survey will likely be inaccurate
D) it takes too much time to design the survey and collect the information

Question 25

While preparing a speech about sushi, you wonder how many of your audience members eat sushi regularly. The best way to find out such information is to ____________.

A) look at websites about sushi
B) survey the audience members in advance
C) read media stories about sushi consumption
D) read academic studies

Question 26

Which of the following statements is true about how to use the criteria of credibility, objectivity, currency, and functionality to evaluate the quality of a website?

A) To determine objectivity, you need to look at the date the website was produced or updated.
B) To determine currency, you need to look at the cost of the data available on the website.
C) To determine credibility, you need to look at who wrote the page and their credentials.
D) To determine functionality, consider whether opinions are supported with facts and whether the site is trying to sell you something.

Question 27

__________ communication apprehension can help improve one's speaking performance, while __________ communication apprehension can inhibit self-expression.

A) Facilitative; debilitative
B) Debilitative; irrational
C) Facilitative; catastrophic
D) Debilitative; facilitative

Question 28

Facilitative communication apprehension is __________.

A) debilitating
B) desirable
C) rational
D) unfavorable

Question 29

An intense level of anxiety about speaking before an audience, resulting in poor performance is known as _______________.

A) irrational fear of audiences
B) debilitative communication apprehension
C) facilitative communication apprehension
D) communication apprehension

Question 30

Right before LaShonda gets up to deliver her speech, she thinks to herself: "I know that I'm going to drop my notecards on the floor, forget everything I have to say, and look like a complete idiot." LaShonda is engaging in the fallacy of ____________.

A) overgeneralization
B) exaggeration
C) catastrophic failure
D) perfection

Question 31

Carla is having anxiety about giving her speech to her classmates. She's afraid that she will get up to give her speech and completely forget everything she has to say. Something similar happened to her last year when giving a speech for another class. In that case, her classmates made fun of her for rest of the semester for her mistake. Normally, Carla doesn't care too much about other people's opinions. However, she is concerned that her audience may once again develop a negative opinion of her if something horrible were to happen with her speech. Which of the following is most likely the primary cause of her current speaking anxiety?

A) Her previous speaking experience
B) Her fear of catastrophic failure
C) Her negative attitude
D) Her need for approval

Question 32

Speakers who exaggerate the negative aspects of a poor speaking experience are engaging in the fallacy of ____________.

A) approval
B) catastrophic failure
C) negative attitude
D) overgeneralization

Question 33

Jayden will do anything to make sure that the audience likes her and accepts her ideas. She is even willing to compromise her own values and ethics. Jayden is engaging in the fallacy of ____________.

A) endorsement
B) perfection
C) exaggeration
D) approval

Question 34

One strategy for managing debilitative communication apprehension is to ____________.

A) concentrate on your nervousness
B) expect to deliver a perfect speech
C) focus on your visual aid
D) use nervousness to your advantage

Question 35

When you picture yourself presenting a successful speech before you give it, you are using ____________.

A) a receiver-oriented approach
B) substitution
C) visualization
D) overgeneralization

Question 36

Luis' speech is about methods of stress reduction. He's a little nervous. So, right before giving his speech, Luis says to himself, "I'm glad I have a chance to educate my audience about stress reduction. I am really knowledgeable about this topic, and I hope my audience will use these methods to reduce their own stress." Luis is trying to manage his communication apprehension by ____________.

A) keeping a positive attitude
B) debunking his irrational fears
C) using visualization
D) overgeneralizing

Question 37

What does it mean to maintain a receiver orientation?

A) Building and maintaining a positive attitude toward your audience, your speech, and yourself as a speaker.
B) Focusing your energy on your audience members instead of yourself, concentrating on keeping them interested, and making sure they understand you.
C) Understanding the difference between rational and irrational fears.
D) Using nervousness to your advantage. Paralyzing fear is obviously a problem, but a little nervousness can actually help you deliver a successful speech.

Question 38

The most important key to controlling communication apprehension is

A) to be prepared.
B) think positively.
C) visualize success.
D) maintain a receiver orientation.

Question 39

Which of the following professions would most frequently use memorization as a delivery style?

A) Actor
B) On-air newscaster
C) Politician
D) Teacher

Question 40

Which type of delivery may be necessary when speaking "for the record"?

A) Manuscript
B) Memorization
C) Impromptu
D) Extemporaneous

Question 41

Ben, the local police chief, was asked by the mayor's office to read a statement concerning the recent crime activity in the city. Ben would be giving a(n) ____________.

A) impromptu speech
B) manuscript speech
C) memorized speech
D) extemporaneous speech

Question 42

Your teacher unexpectedly asks you to get up and tell the class about your trip to Europe. What type of speech would you be giving?

A) Impromptu
B) Demonstrative
C) Memorization
D) Manuscript

Question 43

Brent slurred his words while giving his speech. Which of the following delivery aspects was Brent having difficulty with?

A) Pronunciation
B) Pitch
C) Articulation
D) Intonation

Question 44

Which of the following delivery aspects would likely have the greatest impact on your facial expressions?

A) The way you articulate your words
B) Your rate and speed of speech
C) The highness or lowness of your voice
D) Your level of involvement and enthusiasm

Question 45

Which of the following is most likely to increase your connection with your audience and help you control nervousness?

A) direct eye contact
B) moving around the space
C) good posture
D) your appearance

Question 46

According to the textbook, what would be considered proper posture?

A) Standing at military attention
B) Standing with your feet angled inward
C) Standing straight with shoulders squared off
D) Standing with round, elevated shoulders

Question 47

One of three basic ways a speaker seeks to affect an audience, to entertain, inform, or persuade, is called the ___________ purpose.

Question 48

The _______ statement tells your listeners the central idea of your speech.

Question 49

Audience _________ is the predisposition to respond to an idea, person, or thing favorably or unfavorably.

Question 50

A(n) ____________ is an underlying conviction about the truth of something.

Question 51

Information gathering in which the responses of a population sample are collected to disclose information about the larger group is called _________ research.

Question 52

The terror that strikes the hearts of so many beginning speakers is commonly known as stage fright or speech anxiety and is called communication ___________ by communication scholars.

Question 53

The irrational belief that a worthwhile communicator should be able to handle every situation with complete confidence and skill is the fallacy of ____________.

Question 54

The highness or lowness of a person's voice is called ____________.

Question 55

Controlling your voice is mostly a matter of recognizing and using appropriate volume, rate, pitch, and __________.

Question 56

Normal speaking speed, called ______, is between 120 and 150 words per minute.

Question 57

There are two components to analyze in any speaking situation: the _________ and the occasion.

Question 58

Matching
-"dis, dat, and dose" instead of "this, that, and those."

A) Substitution
B) Slurring
C) Deletion
D) Addition

Question 59

Matching
-"sorta, kinda, and wanna" instead of "sort of, kind of, and want to."

A) Substitution
B) Slurring
C) Deletion
D) Addition

Question 60

Matching
-"goin', doin', and stoppin'" instead of "going, doing, and stopping."

A) Substitution
B) Slurring
C) Deletion
D) Addition

Question 61

Matching
-"athalete or orientated" instead of "athlete and oriented."

A) Substitution
B) Slurring
C) Deletion
D) Addition

Question 62

Matching
-this sales presentation doesn't impress all my coworkers and upper management, I'll never get another important campaign or client.

A) Fallacy of approval
B) Fallacy of catastrophic failure
C) Fallacy of perfection
D) Fallacy of overgeneralization

Question 63

Matching
-I mess up this sales presentation, I just know I'll lose my job.

A) Fallacy of approval
B) Fallacy of catastrophic failure
C) Fallacy of perfection
D) Fallacy of overgeneralization

Question 64

Matching
-messed up every time I've ever given a speech. I'm just too anxious to ever succeed at public speaking. Since I can't do it right, I just won't do it

A) Fallacy of approval
B) Fallacy of catastrophic failure
C) Fallacy of perfection
D) Fallacy of overgeneralization

Question 65

Matching
-you hear how I stammered through my first sentence in the introduction of my speech? I must look like a nervous idiot.

A) Fallacy of approval
B) Fallacy of catastrophic failure
C) Fallacy of perfection
D) Fallacy of overgeneralization