Deck 11: Preparing and Presenting Your Speech

Question 1

Emergent leaders

A) gain influence without being appointed
B) are appointed by higher-ups
C) appoint themselves
D) always have official titles

Answer 1

A

Question 2

Which leadership style relies on legitimate, coercive, and reward power to influence others?

A) Situational
B) Laissez-faire
C) Authoritarian
D) Democratic

Answer 2

C

Question 3

A democratic leader ____________.

A) hands out orders and uses reward and punishment to motivate team members
B) allows members to be involved in determining the direction of various projects
C) changes his or her leadership style to fit the situation
D) focuses exclusively on the effective and efficient completion of tasks

Answer 3

B

Question 4

The style in which the leader gives up the power to dictate, transforming the group into a leaderless collection of equals, is called __________.

A) authoritarian leadership
B) laissez-faire leadership
C) situational leadership
D) democratic leadership

Question 5

Samantha is the project manager. However, she has decided to allow her team members to work under their own direction without interference. Which leadership style is Samantha using?

A) Nominal
B) Referent
C) Laissez-faire
D) Authoritarian

Question 6

Lena travels the country to recruit members for her research and development team, whose members she mentors personally to support their growth and professional success. This is an example of ____________.

A) servant leadership
B) situational leadership
C) democratic leadership
D) transformational leadership

Question 7

You are the creative director for a successful advertising agency. An important client has requested that your agency come up with a new ad campaign for one of their most popular products. Account services wants to be able to present this campaign to the client in two days. This has the potential to be an incredibly stressful project. Which type of leadership style might be most effective if you want to complete the project by the deadline?

A) Authoritarian
B) Democratic
C) Nominal
D) Laissez-faire

Question 8

"Great leaders are born, not made." This statement expresses which theory of leadership?

A) Trait
B) Transformational
C) Authoritarian
D) Situational

Question 9

Which type of leader would alter their leadership style as circumstances change?

A) Laissez-faire
B) Transactional
C) Trait
D) Situational

Question 10

Neither the tasks at hand nor the members of her team interest Celia, whose management style would best be described as ____________.

A) impoverished
B) country club
C) authoritarian
D) task-oriented

Question 11

Ari is a generous employer who truly values his workers. He is constantly praising the work his employees do and finds many ways to show his appreciation. Needless to say, Ari's employees like him a lot. However, they don't trust him. Ari does not like making decisions and, therefore, often fails to take care of important problems. Moreover, Ari does not like conflict and will often let his employees get away with inappropriate behavior on the job. Ari would most likely be considered a ____________.

A) country club manager
B) middle of the road manager
C) impoverished manager
D) situational leader

Question 12

Managers who focus on making sure team members accomplished the assigned tasks, often micromanaging people and demanding perfection are

A) Team Leaders
B) Middle-of-the-Road Leaders
C) Authority-Obedience Leaders
D) Country Club leaders

Question 13

The type of manager who focuses on tasks and relationships equally but doesn't excel at either is a

A) Authority-Obedience leader
B) Transformational leader
C) Middle-of-the-Road leader
D) Country Club leader

Question 14

Which of the following types of leaders respect the power of teamwork and are primarily motivated by the mission of the group or organization?

A) Situational
B) Transformational
C) Referent
D) Team player

Question 15

If you were a transformational leader, your first priority would be __________.

A) personal fulfillment
B) team harmony
C) the team mission
D) global recognition

Question 16

What kind of leader are you if you balance an emphasis on results with a respect for the people involve, and even though your expectations are high, your support and empowerment are likely to bring out the best in people?

A) Authority leader
B) Team leader
C) Impoverished leader
D) Country Club leader

Question 17

A collective of people is not automatically considered a group. To be considered a group, which of the following factors should be present?

A) independent group members
B) at least two in a group
C) interaction and interdependence
D) pride in their identity as a group

Question 18

Groups of people who are highly successful at reaching clear, inspiring, and lofty goals are

A) organizations
B) emergent leaders
C) small groups
D) teams

Question 19

People who tend to do less work in a group than they would as individuals are

A) followers
B) middle of the road managers
C) social loafers
D) laissez-faire leaders

Question 20

Which types of norms govern how members get the job done?

A) Task norms
B) Formal norms
C) Procedural norms
D) Cultural norms

Question 21

Which type of norm governs how members of the group should interact with each other?

A) Task norms
B) Formal norms
C) Procedural norms
D) Social norms

Question 22

Shaking hands upon first meeting a person would be considered a ____________.

A) task norm
B) referent norm
C) nominal norm
D) social norm

Question 23

Roles which are explicitly assigned by an organization or group such as "coach," "treasurer," or "customer service representative" are

A) formal roles
B) informal roles
C) procedural roles
D) social roles

Question 24

Roles which are not formally assigned to group members and are rarely even acknowledged by the group are called

A) formal roles
B) informal roles
C) procedural roles
D) social roles

Question 25

Group members who help maintain good relationships within the group are fulfilling what roles?

A) formal roles
B) informal roles
C) procedural roles
D) social roles

Question 26

"Deserter," "Dominator," "Recognition Seeker," and "Aggressor" are all examples of

A) social roles
B) dysfunctional roles
C) maintenance roles
D) formal roles

Question 27

Which characteristic is one of the strongest predictors of innovation in teamwork?

A) Groupthink
B) Group productivity
C) Group cohesiveness
D) Group expertise

Question 28

Focusing on shared goals, minimizing competition, and celebrating progress are all ways to maximize group

A) outcomes
B) expertise
C) interdependence
D) cohesiveness

Question 29

Which of the following strategies is least likely to encourage participation from quiet members in a group?

A) Encourage everyone to give feedback during brainstorming sessions
B) Keep the group small
C) Assign specific tasks to outgoing members
D) Don't draw attention to quiet members when they contribute by thanking them for their comment.

Question 30

The ability to sort out what's essential from what isn't occurs when members experience ____________.

A) brainstorming
B) information overload
C) information underload
D) groupthink

Question 31

Which of the following strategies is LEAST likely to discourage the effects of groupthink?

A) Minimizing status differences among group members
B) Developing a group norm that legitimizes disagreement
C) Discouraging all forms of conflict between group members
D) Designating a member as "devil's advocate" to challenge consensus

Question 32

When the number of members is too large for effective discussion, one strategy is to form subgroups called ____________ to simultaneously address an issue and then report back to the group at large.

A) breakout groups
B) focus groups
C) dialogue forums
D) expert panels

Question 33

Mika closes out every meeting by asking every member to take 30 seconds to answer the question "Of the ideas we have discussed, which one are you most excited about and why?" She then uses those ideas to plan a follow-up discussion at the next meeting. Which discussion format is she using?

A) Problem Census
B) Dialogue
C) Round Robin
D) Breakout groups

Question 34

____________ is a process in which people let go of the notion that their ideas are more correct or superior to others and instead seek to understand an issue from many different perspectives.

A) Groupthink
B) Round Robin
C) Consensus
D) Dialogue

Question 35

____________ involves development of solutions with input by the people who will be affected.

A) Parliamentary procedure
B) Participative decision making
C) Round Robin discussion
D) Reinforcement

Question 36

Which of the following tasks is most likely to require a problem-solving group?

A) Planning a company's Christmas party
B) Planning a romantic dinner
C) Planting flowers in a small flower bed
D) Mowing the grass in a suburban house's front yard

Question 37

Which of the following is NOT one of the stages in Fisher's four-stage group decision-making process?

A) conforming
B) storming
C) forming
D) performing

Question 38

When a group moves from conflict toward a single solution, it is in the ____________ stage.

A) brainstorming
B) orientation
C) emergence
D) reinforcement

Question 39

According to most structured problem-solving approaches developed in the last century, which of the following steps should be the first task of a problem-solving group?

A) Determine the group's goals
B) Develop a large number of possible solutions
C) Gather relevant information
D) Identify supporting and restraining forces

Question 40

Anthony is listening to a member of his group who has proposed an unusual suggestion. Anthony doesn't agree with her, and he's confident that several other group members won't agree, either. If Anthony speaks out against the unusual suggestion and forms a coalition with a few other members, which developmental stage has his group most likely entered?

A) Emergence
B) Orientation
C) Conflict
D) Reinforcement

Question 41

A two-dimensional model that identifies leadership styles as a combination of concern (in varying degrees) for people and/or for the task at hand is a

A) leadership style
B) situational leadership
C) leadership grid
D) leadership survey

Question 42

The Reflective Thinking Method is attributed to which scholar?

A) Aubrey Fisher
B) Tricia Naddaff
C) John Dewey
D) Robert Blake

Question 43

"Reflective thinking" refers to ____________.

A) force field analysis
B) systematic and structured problem solving
C) communication patterns
D) brainstorming

Question 44

____________ is a method of problem analysis that identifies the forces contributing to resolution of the problem and the forces that inhibit its resolution.

A) Discussion
B) Participative decision making
C) Groupthink
D) Force field analysis

Question 45

To include the ideas of all members in a problem-solving session and to let members brainstorm ideas without being attacked, a group might use ____________.

A) parliamentary procedure
B) participative decision making
C) the nominal group technique
D) a problem census

Question 46

Virtual groups tend to make better decisions when they use a(n) ________ form of communication.

A) Asynchronous
B) Synchronous
C) Video
D) Chat

Question 47

Satisfaction is typically high in teams led by ____________ leaders, but inclusive decision making can be time consuming.

Question 48

A small _______consists of a limited number of people who interact with one another over time to reach shared goals.

Question 49

_______ goals are outcomes members collectively seek by joining together.

Question 50

_________ are official guidelines that govern what the group is supposed to do and how the members should behave.

Question 51

____________ are unspoken standards that govern how the group interacts with one another.

Question 52

Defined patterns of behavior to be enacted by particular members of groups are called ___________.

Question 53

Group members who fulfill _____ roles help the group achieve particular outcomes, such as revising workplace policies or hosting an event.

Question 54

The tendency in some groups to support ideas without challenging them or providing alternatives is called___________.

Question 55

Agreement among all group members about a decision is called ____________.

Question 56

Small groups usually have between ______ and 20 members.

Question 57

Groups are most effective when people fulfill positive social roles and no one fulfills the ___________ roles.

Question 58

matching
-group members endorse the decision they have made

A) Reinforcement stage
B) Orientation stage
C) Conflict stage
D) Emergence stage

Question 59

matching
-group members become familiar with one another's position and tentatively volunteer their own

A) Reinforcement stage
B) Orientation stage
C) Conflict stage
D) Emergence stage

Question 60

matching
-group members openly defend their positions and question those of others

A) Reinforcement stage
B) Orientation stage
C) Conflict stage
D) Emergence stage

Question 61

matching
-a group moves from conflict toward a single solution

A) Reinforcement stage
B) Orientation stage
C) Conflict stage
D) Emergence stage

Question 62

Matching
-jot down the first ideas that come to your mind. Don't worry if they seem silly or don't make sense.

A) Brainstorming
B) Problem census
C) Dialogue
D) Breakout groups

Question 63

Matching
-write your ideas on these cards…one card per idea please. Turn them into me when you're finished. I'll organize them and post them in clusters to discuss.

A) Brainstorming
B) Problem census
C) Dialogue
D) Breakout groups

Question 64

Matching
-invited some experts to the meeting to explain the issue. Please listen carefully to our guests. You'll have time to ask questions and discuss later.

A) Brainstorming
B) Problem census
C) Dialogue
D) Breakout groups

Question 65

Matching
-into groups of five and discuss the issue for a while. I'll ask one member of your group to share the group's best ideas.

A) Brainstorming
B) Problem census
C) Dialogue
D) Breakout groups