Deck 6: Building Interpersonal Relationships

Question 1

"Interpersonal communication" refers to

A) communication between dyads rather than larger groups.
B) communication within large groups rather than dyads.
C) only the exchange of verbal symbols.
D) communication to initiate, develop, maintain, or terminate relationships.

Answer 1

D

Question 2

Which of the following is true of impersonal communication?

A) People relate to each other as unique individuals.
B) It occurs only within large groups.
C) People relate to each other as occupiers of formal roles.
D) Impersonal comments are the building blocks of relationships.

Answer 2

C

Question 3

According to Schutz, the need for emotional connection with others is the need for

A) inclusion.
B) control.
C) openness.
D) orientation.

Answer 3

C

Question 4

Which of the following is true of introverts?

A) Introverts have a high need for inclusion.
B) Introverts have highly contradictory needs.
C) Introverts appreciate interruptions.
D) Extreme introverts would be recluses.

Question 5

Ambiverts are

A) people who blend introversion and extroversion.
B) incapable of being alone.
C) extreme introverts.
D) people who have high needs for domination.

Question 6

Cultures with a high-power distance

A) are populated mostly by autocrats.
B) accept unequal power distribution as normal.
C) see unequal power distribution as not normal or desirable.
D) appreciate empowerment practices.

Question 7

When handling a project with her work team at the office, Tina likes to be in charge; she has a high need for control. Tina is

A) submissive.
B) dominant.
C) abdicratic.
D) inclusive.

Question 8

Withholders are people who have a

A) high need for openness.
B) low need for openness.
C) high need for control.
D) low need for control.

Question 9

Sometimes Starnesha likes to go out with friends, but sometimes she prefers to stay home alone. She has

A) a high need for control.
B) autocratic needs.
C) high-power distance.
D) contradictory needs.

Question 10

"Dialectical tension" refers to

A) our contradictory needs.
B) our need for control.
C) social exchange theory.
D) extreme extroversion.

Question 11

According to social exchange theory, which of the following is true?

A) People plunge into relationships without weighing the potential consequences.
B) Human relationships are unlike economic relationships.
C) People weigh the costs and rewards when deciding whether to initiate a relationship.
D) People do not remain in relationships that require sacrifice.

Question 12

When she moves to a new town, Shauna meets Ahmed right away. She works to develop her friendship with Ahmed when she realizes that he knows a lot of people and could help her make more friends. What is Shauna calculating?

A) Costs
B) Rewards
C) Ethics
D) Control

Question 13

According to uncertainty reduction theory, when we engage someone in conversation to check the potential for a rewarding relationship, we are using which strategy?

A) Passive
B) Active
C) Interactive
D) Inclusive

Question 14

Mary Beth asks David, "Do you know the fastest way to get downtown?" He answers with one word: "Yes." His answer violates which conversational principle?

A) Quality
B) Quantity
C) Relevancy
D) Manner

Question 15

The textbook recommends which of the following as conversation openers?

A) A corny compliment
B) Self-disclosure
C) A personal topic
D) A reference to the place you are in

Question 16

Which of the following is an accurate statement about true self-disclosure?

A) It refers to all the statements we make about ourselves.
B) It must contain a level of risk to your partner's perception of you.
C) It can be intentional or unintentional.
D) It is not a culturally-bound behavior.

Question 17

When it comes to self-disclosure, American culture is considered

A) open, because people favor talking candidly about themselves.
B) open, because people do not favor talking candidly about themselves.
C) closed, because people favor talking candidly about themselves.
D) closed, because people do not favor talking candidly about themselves.

Question 18

Which of the following is true of men's and women's self-disclosure patterns?

A) Women favor shared activities as the primary way to build relationships, rather than disclosure.
B) Women are less likely to talk to other women about personal issues that might make them emotionally vulnerable.
C) Men are less willing to divulge personal information.
D) Men see self-disclosure as a necessary part of relationship development.

Question 19

According to Ting-Toomey's theory of facework,

A) collectivistic cultures are more concerned with truthful disclosure than saving face.
B) individualistic cultures are more concerned with saving face than truthful disclosure.
C) preventive facework is designed to protect a person from threats to face.
D) restorative facework is designed to protect a person from threats to face.

Question 20

Research shows that computer-mediated communication has which effect on disclosure?

A) Self-disclosure is used to reduce uncertainty.
B) People communicating face-to-face offer more disclosure than people instant-messaging.
C) People communicating face-to-face ask more questions than people instant-messaging.
D) Support forums include less disclosure than discussion forums.

Question 21

Regarding the ethics of disclosure, which of the following is true?

A) Disclosing information does not have legal ramifications.
B) Other people do not have a "right to know."
C) Ethical people have definite answers about when disclosure is or is not ethical.
D) Ethical issues are a matter of individual discretion.

Question 22

Which of the following is true of intimacy?

A) The most profound, trusting relationships are developed through self-disclosure.
B) Physical intimacy requires intellectual intimacy.
C) Physical intimacy requires emotional intimacy.
D) Intimacy is unethical.

Question 23

Altman and Taylor's description of the disclosure process is known as the model of

A) social penetration.
B) relative superficiality.
C) preventive facework.
D) the layers of intimacy.

Question 24

Nicole goes on a blind date with Giorgio, during which she tells him her deepest secret. She is violating which guideline for appropriate self-disclosure?

A) Superficiality is unethical.
B) Self-disclosure does not require leverage.
C) Self-disclosure should proceed gradually.
D) Reciprocity is unethical.

Question 25

When disclosure is reciprocal,

A) a power imbalance occurs.
B) it is unintentional.
C) both parties have mutual leverage.
D) it is more risky.

Question 26

Scholars' term for one-on-one communication is the ______________.

Question 27

People with high needs for inclusion are called ___________.

Question 28

An extreme extrovert is called a(n) _______________.

Question 29

Disclosers are people who have a high need for ___________.

Question 30

Thibaut and Kelley's theory about the costs and rewards of relationships is known as_________ theory.

Question 31

When gathering information before initiating a relationship, people who rely on observation are using a __________ strategy.

Question 32

When a contribution to a conversation abruptly shifts to a new and unrelated topic, it lacks________.

Question 33

Revealing personal information about ourselves is known as self-_________.

Question 34

Facework that is designed to restore face after loss has occurred is ___________.

Question 35

The closeness in a relationship achieved by mutual sharing is known as __________.

Question 36

We build relationships to satisfy needs. The textbook lists 3 kinds of needs; provide a definition and an example of each one. Also discuss contradictory needs.

Question 37

What is an introvert? How do the behaviors of introverts differ from those of extroverts? Which are you? What advice does the textbook provide for people who are introverted? What advice does the textbook provide for people who talk with introverts?

Question 38

Provide a brief explanation of social exchange theory. Using this theory, discuss the costs and rewards of a relationship you have had (past or present).

Question 39

How do culture, gender, and technology influence self-disclosure? Include examples in your explanations.

Question 40

Summarize Altman and Taylor's model of social penetration. Describe each layer in the process and provide an example of the disclosures that might occur at each level.