Deck 6: Team Building-Maximizing the Group Process

Question 1

Socialization into the police agency means

A) That the police agency hosts many social events
B) The new employee is indoctrinated into and acquires the values and norms of the organization
C) That the police allow community residents to host social events for them in the agency
D) None of the above

Answer 1

B

Question 2

Which of the following is true?

A) When performing tasks, groups are always more effective than individuals
B) When performing tasks, individuals are always more effective than groups
C) When performing tasks, neither groups nor individuals are very effective
D) None of the above

Answer 2

D

Question 3

Groups that cut across organizational lines and have common interests are

A) Informal work groups
B) Formal work groups
C) Both a and b
D) None of the above

Answer 3

A

Question 4

The clique that includes a number of first-line supervisors and functions most effectively when it is dealing with problems that are perceived as weakening someone's authority is

A) Vertical
B) Horizontal
C) Random
D) Parallel

Question 5

The clique that assumes a defensive posture and only functions when the situation dictates that it must respond to ensure the status quo is

A) Vertical
B) Horizontal
C) Random
D) Parallel

Question 6

The most critical stage of group development to the success of the group is

A) Orientation
B) Conflict and challenge
C) Cohesion
D) Acceptance

Question 7

___________ are developed by members of a group in order to control the behavior of others.

A) Rules
B) Biases
C) Attitudes
D) Norms

Question 8

According to the text, which of the following groups are temporary and focus on a problem or subject?

A) Committees
B) Task forces
C) Cliques
D) Unions

Question 9

Groups are highly productive when it is necessary to

A) Generate numerous ideas
B) Recall information accurately
C) Assess doubtful situations
D) All of the above

Question 10

According to the text, when conducting meetings, an important function is to

A) Invest the appropriate money
B) Not to spend too much time
C) Prepare for the meeting
D) All of the above

Question 11

Groups are always functional and contribute organizational goal attainment.

Question 12

The more knowledge a supervisor accrues about rules and laws of police agencies, the greater the opportunities for effective work with a group.

Question 13

Informal groups are the groups created by the organization in an effort to fulfill specific organizational needs.

Question 14

Types of informal groups include parallel, vertical, and random.

Question 15

Members of random cliques become members primarily to exchange information.

Question 16

To keep authority within a group, the supervisor should maintain personal relationships to a minimum.

Question 17

Within a police department, both formal and informal groups will always exist.

Question 18

Advantages of a task force include power sharing and viewing problems from a broader perspective.

Question 19

Cohesion in the group development process occurs when members of the group have received enough information to accept group objectives.

Question 20

Acceptance is the last stage of the group development process and occurs when the group interacts positively to achieve its assigned goals.