Deck 5: Supply Chain and Logistics Systems Efficiency and Effectiveness

Question 1

What type of organizational structure has supply chain and logistics activities managed in multiple departments?

A) Unified
B) Fragmented
C) Classical
D) Project

Answer 1

Fragmented

Question 2

By design, the unified supply chain and logistics structure inhibits the organization more than the fragmented.

Answer 2

False

Question 3

The three types of fragmented structures are basic, progressive, and advanced.

Answer 3

False

Question 4

Centralized structures have more vertical coordination as a characteristic; decentralized more lateral coordination.

Question 5

Which organizational design has as a characteristic the grouping of workers by their specific skills and knowledge?

A) Process
B) Functional
C) Matrix
D) Network

Question 6

Which organizational design is used by organizations to distribute resources and workers across multiple operations?

A) Process
B) Functional
C) Matrix
D) Network

Question 7

Which organizational design allows resources to be maximized because of how equipment and employees are shard across projects?

A) Process
B) Matrix
C) Fictional
D) Network

Question 8

This type of matrix structure is most like a traditional workplace hierarchy.

A) Balanced
B) Strong
C) Weak
D) None of the above

Question 9

This type of matrix structure provides the project manager with equal or more power than the functional manager.

A) Balanced
B) Weak
C) Strong
D) None of the above

Question 10

This type of matrix structure has the functional manager as primary authority but also report to the project manager.

A) Balanced
B) Strong
C) Weak
D) None of the above

Question 11

A ________organizational design is a horizontal approach where instead of organizing along function the organization is structured along key processes within each functional unit.

A) Unified
B) Fragmented
C) Process
D) None of the above

Question 12

Autonomous and highly specialized units and central hubs are characteristics of a __________ organizational design.

A) Network
B) Fragmented
C) Process
D) Unified

Question 13

Which of the following is not a weakness of the network design.

A) Lack of control
B) Cost
C) Tough coordination
D) High risk

Question 14

Cycle time is defined as the business processes of the supply chain and logistics systems processes excluding the order-to-delivery process.

Question 15

Which is not a measure pf performance and productivity when measuring customer service level?

A) Order fill rate
B) Stock-out Rate
C) Back-order level
D) Cash-to-cash cycle

Question 16

Which of the following customer service level measures the portion of customer orders that are completed on-time.

A) Order fill rate
B) Stock-out Rate
C) Back-order level
D) None of the above

Question 17

Which of the following is not an inventory category:

A) Raw materials
B) Work-in-process
C) Contingency goods
D) Finished goods

Question 18

What type resource would "retrieval systems" fall under?

A) manufacturing
B) Transportation
C) Storage
D) Human

Question 19

Service quality refers to producing and distributing of materials and products in the right quantities to an end user or final destination.

Question 20

ISO 8000 is a family of quality management systems (QMS) that helps organizations ensure they meet customers and other stakeholder needs within statutory and regulatory requirements.

Question 21

Which of the following is not a Malcolm Baldrige award framework part?

A) Criteria for performance excellence
B) Core values and concepts
C) Scoring guidelines
D) Organizational design structure

Question 22

All of the following are external risk except.

A) Demand risk
B) Supply risk
C) Environment risk
D) Infrastructure risk

Question 23

All the following are internal risk except.

A) Manufacturing risk
B) Business Risk
C) Planning and control risk
D) Distribution risk

Question 24

All the following are sources of uncertainty identified in the Logistics Uncertainty Pyramid Model except.

A) Shipper
B) Carrier
C) Transportation mode
D) Control systems

Question 25

The principles of sustainability are structured upon three pillars, economy, _________, and environment.

A) Materials
B) Manufacturing
C) Society
D) Waste