Deck 3: The Characteristics and Structure of Police Organizations

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Question
Which of these is not one of the major operating units in Police Departments?

A) Patrol
B) investigations
C) Sex Offender Unit
D) Internal Affairs
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Question
The sociologist whose principles of bureaucracy heavily influenced the structure and management of police departments in the United States was ______.

A) Auguste Compte
B) Karl Marx
C) John Locke
D) Max Weber
Question
The principle that no one person or office is responsible for all of the work of an organization is called ______.

A) impersonal relationships
B) hierarchy of authority
C) division of labor
D) competence
Question
______ allows for the development of expertise and efficiency.

A) Specialization
B) Marginalization
C) Unity of command
D) Span of control
Question
This principle holds that every person in an organization has a supervisor, and supervisors have more authority than subordinates.

A) hierarchy of authority
B) division of labor
C) top-down management
D) strategic management
Question
______ refers to the idea that each subordinate within an organization should have only one supervisor.

A) Span of control
B) Unity of command
C) Command authority
D) Ordinal leadership
Question
______ refers to the number of people a supervisor is responsible for supervising.

A) Span of control
B) Unity of command
C) Ordinal leadership
D) Breadth of responsibility
Question
The ______ principle states that decisions must be made objectively and without emotion.

A) hierarchy of authority
B) continuity
C) unity of command
D) impersonality of relationships
Question
When selection and promotion are based on ______, it helps ensure that qualified individuals will carry out the work of the organization.

A) subjective criteria
B) objective criteria
C) situational observation
D) group norms
Question
A company, or provider of services, that does not have competitors is called a(n) ______.

A) consortium
B) corporation
C) monopoly
D) oligarchy
Question
The ______ has the authority to investigate the practices and policies of police departments and legally mandate changes to existing practices or policies when necessary.

A) Central Intelligence Agency
B) United States Department of Justice
C) International Association of Chiefs of Police
D) Police Executive Research Forum
Question
Which of these is true about Crime Analysis units?

A) Their work involves working with crime data.
B) They focus on identifying patterns and trends in crime.
C) They are associated with trying to predict trends in crime.
D) all of these
Question
Some communities have added a 3-1-1 telephone number for ______ calls.

A) emergency medical
B) domestic violence
C) nonemergency
D) terrorism-related
Question
Focusing on, or substituting, means over goals, is referred to as ______.

A) inverse outcome syndrome
B) ends over means syndrome
C) means over ends syndrome
D) negative enforcement
Question
Larger police departments tend to have ______ smaller departments.

A) more specialization than
B) less specialization than
C) the same amount of specialization as
D) nothing in common with
Question
______ refers to the number of distinct units within an organization as well as the number of supervisory levels in the organization.

A) Multiplicity
B) Diversity
C) Functionality
D) Specialization
Question
Virtually all but the smallest police departments have a ______ unit.

A) traffic
B) patrol
C) special victims
D) crime analysis
Question
A specialized unit used to handle high-risk situations is called a(n) ______.

A) tactical enforcement
B) crime analysis
C) patrol
D) internal affairs
Question
The ______ unit is tasked with investigating citizen complaints against officers as well as departmentally generated complaints.

A) crime analysis
B) internal affairs
C) tactical enforcement
D) vice unit
Question
This unit is usually staffed by civilians with advanced education and training and tries to identify trends and patterns in criminal incidents.

A) tactical enforcement
B) internal affairs
C) crime analysis
D) communications
Question
Which of the following is an example of a special jurisdiction law enforcement agency?

A) Pennsylvania State Police
B) University of Pennsylvania Police Department
C) Philadelphia Police Department
D) Central Intelligence Agency
Question
Which of the following is an example of state level law enforcement agency?

A) Department of Homeland Security
B) Texas Highway Patrol
C) Los Angeles County Sheriff's Department
D) New Mexico
Question
Which of the following is an example of a local law enforcement agency?

A) Scranton Police Department
B) U.S. Marshals Service
C) Georgia Bureau of Investigation
D) California Highway Patrol
Question
The ______ requires institutions of higher learning that participate in federal financial aid programs to keep and disclose information about crime on and near their campus.

A) Act
B) Patriot Act
C) Clery Act
D) McGovern Act
Question
The majority of full-time sworn officers are employed by ______.

A) local police departments with fewer than 10 full-time officers
B) local police departments with more than 100 full-time officers
C) special jurisdiction law enforcement agencies
D) county sheriffs' departments
Question
These law enforcement agencies have the largest representation of civilian employees.

A) local police departments
B) county sheriffs'
C) state police
D) state highway patrol
Question
States that have a highway patrol agency ______.

A) also have a Department of Public Safety or the equivalent
B) share state-level law enforcement duties with county sheriff's departments
C) are located exclusively in the Southern United States
D) share state level law enforcement duties with the Department of Homeland Security
Question
The primary federal law enforcement agencies are located in the Department of Homeland Security and the ______.

A) Department of the Treasury
B) Department of Labor
C) Department of Justice
D) Bureau of Indian Affairs
Question
This type of law enforcement agency is responsible for enforcing laws on county land, and in towns and villages that do not have their own police departments.

A) Sheriff's Department
B) State Highway Patrol
C) State Police
D) Department of Homeland Security
Question
State highway patrol agencies jurisdiction is limited to ______.

A) county roads
B) railroad tracks and the surrounding areas
C) state and interstate roads and highways
D) airport access roads
Question
The first police departments were modeled after the military.
Question
Sociologist Max Weber viewed bureaucracies as the solution to many managerial problems.
Question
The amount of specialization within a police department is largely a function of the age of the organization.
Question
Unity of command means that each subordinate should only have one supervisor.
Question
Delegation of Authority means that all organizations must have one central administrator who is ultimately in control of everything.
Question
Police departments have written policies and procedures that cover most aspects of their operation.
Question
Decisions made by organizational supervisors should be strictly based on accomplishing the goals of the organization.
Question
Selection and promotion decisions should be based on subjective criteria.
Question
One potential drawback to using civil service examination results for the selection process is that it may hinder the ability of police department leaders to diversify their departments.
Question
Some scholars argue that since the terrorist attacks of September 11, 2001, the police have become more military like and the military have become more police like.
Question
Police departments operate as a monopoly, as citizens have only one option, to use the services of the agency, or not.
Question
Because police departments operate as monopolies, they are able to operate without regard for citizen satisfaction.
Question
The police are unique in that they are the only public agency that operates as a street-level bureaucracy.
Question
Due to written policies and intensive supervision, there is very little opportunity for police discretion to be misused or abused.
Question
"Street cops" and "management cops" do not necessarily have the same goals or priorities.
Question
As policing is such an important public service, departmental budgets are sufficient to provide the required personnel, equipment and training.
Question
The goals of police organizations are difficult to specify and even more difficult to achieve.
Question
For the most part, police departments of similar size are structured similarly.
Question
A Special Weapons and Tactics (SWAT) unit is an example of a specialized police unit.
Question
Smaller police departments tend to be more racially diverse than larger ones.
Question
On average, about 70% of officers in police departments are assigned to the patrol unit.
Question
The traffic unit is responsible for receiving calls for service and dispatching officers to these calls.
Question
The Drug Enforcement Agency is an example of a federal law enforcement agency.
Question
The Boston Police Department is an example of state law enforcement agency.
Question
The Temple University Police Department is an example of a special jurisdiction law enforcement agency.
Question
Discuss in detail why police department resources constitute a challenge for the management of them?
Question
List the five principles of bureaucracy identified by Max Weber which are used to structure and manage police departments.
Question
Explain what Max Weber meant by "division of labor" and explain how it is applicable to the organization of police departments.
Question
Explain "chain of command" and its impact on supervision and formal communication within police departments.
Question
What is the impersonality of relationships principle and how does it apply to policing?
Question
Discuss the pros and cons of using civil service examinations for police officer selection and promotion.
Question
Discuss the list the four negative aspects of bureaucracy.
Question
Discuss why police departments are often described as quasi-military organizations.
Question
Explain why it is often said that police departments are monopolies.
Question
Explain why police departments are often described as "street level" bureaucracies.
Question
Explain why there is often conflict between "street cops" and "management cops."
Question
Explain what is meant by "specialization" and how it may differ from agency to agency.
Question
Discuss the relationship between department size and diversity.
Question
Identify four major operating units within police departments and explain their function.
Question
Identify the four levels of law enforcement agencies in the United States and provide examples of each.
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Deck 3: The Characteristics and Structure of Police Organizations
1
Which of these is not one of the major operating units in Police Departments?

A) Patrol
B) investigations
C) Sex Offender Unit
D) Internal Affairs
Sex Offender Unit
2
The sociologist whose principles of bureaucracy heavily influenced the structure and management of police departments in the United States was ______.

A) Auguste Compte
B) Karl Marx
C) John Locke
D) Max Weber
Max Weber
3
The principle that no one person or office is responsible for all of the work of an organization is called ______.

A) impersonal relationships
B) hierarchy of authority
C) division of labor
D) competence
division of labor
4
______ allows for the development of expertise and efficiency.

A) Specialization
B) Marginalization
C) Unity of command
D) Span of control
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
5
This principle holds that every person in an organization has a supervisor, and supervisors have more authority than subordinates.

A) hierarchy of authority
B) division of labor
C) top-down management
D) strategic management
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
6
______ refers to the idea that each subordinate within an organization should have only one supervisor.

A) Span of control
B) Unity of command
C) Command authority
D) Ordinal leadership
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
7
______ refers to the number of people a supervisor is responsible for supervising.

A) Span of control
B) Unity of command
C) Ordinal leadership
D) Breadth of responsibility
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
8
The ______ principle states that decisions must be made objectively and without emotion.

A) hierarchy of authority
B) continuity
C) unity of command
D) impersonality of relationships
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
9
When selection and promotion are based on ______, it helps ensure that qualified individuals will carry out the work of the organization.

A) subjective criteria
B) objective criteria
C) situational observation
D) group norms
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
10
A company, or provider of services, that does not have competitors is called a(n) ______.

A) consortium
B) corporation
C) monopoly
D) oligarchy
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
11
The ______ has the authority to investigate the practices and policies of police departments and legally mandate changes to existing practices or policies when necessary.

A) Central Intelligence Agency
B) United States Department of Justice
C) International Association of Chiefs of Police
D) Police Executive Research Forum
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
12
Which of these is true about Crime Analysis units?

A) Their work involves working with crime data.
B) They focus on identifying patterns and trends in crime.
C) They are associated with trying to predict trends in crime.
D) all of these
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
13
Some communities have added a 3-1-1 telephone number for ______ calls.

A) emergency medical
B) domestic violence
C) nonemergency
D) terrorism-related
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
14
Focusing on, or substituting, means over goals, is referred to as ______.

A) inverse outcome syndrome
B) ends over means syndrome
C) means over ends syndrome
D) negative enforcement
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
15
Larger police departments tend to have ______ smaller departments.

A) more specialization than
B) less specialization than
C) the same amount of specialization as
D) nothing in common with
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
16
______ refers to the number of distinct units within an organization as well as the number of supervisory levels in the organization.

A) Multiplicity
B) Diversity
C) Functionality
D) Specialization
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
17
Virtually all but the smallest police departments have a ______ unit.

A) traffic
B) patrol
C) special victims
D) crime analysis
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
18
A specialized unit used to handle high-risk situations is called a(n) ______.

A) tactical enforcement
B) crime analysis
C) patrol
D) internal affairs
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
19
The ______ unit is tasked with investigating citizen complaints against officers as well as departmentally generated complaints.

A) crime analysis
B) internal affairs
C) tactical enforcement
D) vice unit
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
20
This unit is usually staffed by civilians with advanced education and training and tries to identify trends and patterns in criminal incidents.

A) tactical enforcement
B) internal affairs
C) crime analysis
D) communications
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
21
Which of the following is an example of a special jurisdiction law enforcement agency?

A) Pennsylvania State Police
B) University of Pennsylvania Police Department
C) Philadelphia Police Department
D) Central Intelligence Agency
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is an example of state level law enforcement agency?

A) Department of Homeland Security
B) Texas Highway Patrol
C) Los Angeles County Sheriff's Department
D) New Mexico
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
23
Which of the following is an example of a local law enforcement agency?

A) Scranton Police Department
B) U.S. Marshals Service
C) Georgia Bureau of Investigation
D) California Highway Patrol
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
24
The ______ requires institutions of higher learning that participate in federal financial aid programs to keep and disclose information about crime on and near their campus.

A) Act
B) Patriot Act
C) Clery Act
D) McGovern Act
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
25
The majority of full-time sworn officers are employed by ______.

A) local police departments with fewer than 10 full-time officers
B) local police departments with more than 100 full-time officers
C) special jurisdiction law enforcement agencies
D) county sheriffs' departments
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
26
These law enforcement agencies have the largest representation of civilian employees.

A) local police departments
B) county sheriffs'
C) state police
D) state highway patrol
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
27
States that have a highway patrol agency ______.

A) also have a Department of Public Safety or the equivalent
B) share state-level law enforcement duties with county sheriff's departments
C) are located exclusively in the Southern United States
D) share state level law enforcement duties with the Department of Homeland Security
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
28
The primary federal law enforcement agencies are located in the Department of Homeland Security and the ______.

A) Department of the Treasury
B) Department of Labor
C) Department of Justice
D) Bureau of Indian Affairs
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
29
This type of law enforcement agency is responsible for enforcing laws on county land, and in towns and villages that do not have their own police departments.

A) Sheriff's Department
B) State Highway Patrol
C) State Police
D) Department of Homeland Security
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
30
State highway patrol agencies jurisdiction is limited to ______.

A) county roads
B) railroad tracks and the surrounding areas
C) state and interstate roads and highways
D) airport access roads
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
31
The first police departments were modeled after the military.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
32
Sociologist Max Weber viewed bureaucracies as the solution to many managerial problems.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
33
The amount of specialization within a police department is largely a function of the age of the organization.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
34
Unity of command means that each subordinate should only have one supervisor.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
35
Delegation of Authority means that all organizations must have one central administrator who is ultimately in control of everything.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
36
Police departments have written policies and procedures that cover most aspects of their operation.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
37
Decisions made by organizational supervisors should be strictly based on accomplishing the goals of the organization.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
38
Selection and promotion decisions should be based on subjective criteria.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
39
One potential drawback to using civil service examination results for the selection process is that it may hinder the ability of police department leaders to diversify their departments.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
40
Some scholars argue that since the terrorist attacks of September 11, 2001, the police have become more military like and the military have become more police like.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
41
Police departments operate as a monopoly, as citizens have only one option, to use the services of the agency, or not.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
42
Because police departments operate as monopolies, they are able to operate without regard for citizen satisfaction.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
43
The police are unique in that they are the only public agency that operates as a street-level bureaucracy.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
44
Due to written policies and intensive supervision, there is very little opportunity for police discretion to be misused or abused.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
45
"Street cops" and "management cops" do not necessarily have the same goals or priorities.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
46
As policing is such an important public service, departmental budgets are sufficient to provide the required personnel, equipment and training.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
47
The goals of police organizations are difficult to specify and even more difficult to achieve.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
48
For the most part, police departments of similar size are structured similarly.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
49
A Special Weapons and Tactics (SWAT) unit is an example of a specialized police unit.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
50
Smaller police departments tend to be more racially diverse than larger ones.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
51
On average, about 70% of officers in police departments are assigned to the patrol unit.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
52
The traffic unit is responsible for receiving calls for service and dispatching officers to these calls.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
53
The Drug Enforcement Agency is an example of a federal law enforcement agency.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
54
The Boston Police Department is an example of state law enforcement agency.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
55
The Temple University Police Department is an example of a special jurisdiction law enforcement agency.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
56
Discuss in detail why police department resources constitute a challenge for the management of them?
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
57
List the five principles of bureaucracy identified by Max Weber which are used to structure and manage police departments.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
58
Explain what Max Weber meant by "division of labor" and explain how it is applicable to the organization of police departments.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
59
Explain "chain of command" and its impact on supervision and formal communication within police departments.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
60
What is the impersonality of relationships principle and how does it apply to policing?
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
61
Discuss the pros and cons of using civil service examinations for police officer selection and promotion.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
62
Discuss the list the four negative aspects of bureaucracy.
Unlock Deck
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Unlock Deck
k this deck
63
Discuss why police departments are often described as quasi-military organizations.
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Unlock Deck
k this deck
64
Explain why it is often said that police departments are monopolies.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
65
Explain why police departments are often described as "street level" bureaucracies.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
66
Explain why there is often conflict between "street cops" and "management cops."
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
67
Explain what is meant by "specialization" and how it may differ from agency to agency.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
68
Discuss the relationship between department size and diversity.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
69
Identify four major operating units within police departments and explain their function.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
70
Identify the four levels of law enforcement agencies in the United States and provide examples of each.
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Unlock Deck
k this deck
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