Deck 19: Implementing Tqm and Operational Excellence
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Deck 19: Implementing Tqm and Operational Excellence
1
In the waves of popular environmental interest, which of the following timeframes are correct? Select the odd one out
A)1870-1910
B)1960-1970
C)1970-1980
D)2010 onwards
A)1870-1910
B)1960-1970
C)1970-1980
D)2010 onwards
1970-1980
2
Which of the following popular environmental television series was presented by David Attenborough?
A)The Earth's Future
B)The Ascent of Man
C)Tomorrow's World
D)Blue Planet
A)The Earth's Future
B)The Ascent of Man
C)Tomorrow's World
D)Blue Planet
Blue Planet
3
In terms of sustainability, which of the following concepts could assist in changing tourist behaviour voluntarily?
A)Nudge behaviour
B)Compulsory Carbon Offsetting
C)Leadership of environmental issues
D)Voluntary recycling of plastics on holiday
A)Nudge behaviour
B)Compulsory Carbon Offsetting
C)Leadership of environmental issues
D)Voluntary recycling of plastics on holiday
Nudge behaviour
4
Nudge behaviour is designed to:
A)Encourage behaviour change from intention to action
B)Improve consumer choice
C)Make consumers more conscious of the resources used to develop tourism
D)Make consumers select holidays with decarbonised options
A)Encourage behaviour change from intention to action
B)Improve consumer choice
C)Make consumers more conscious of the resources used to develop tourism
D)Make consumers select holidays with decarbonised options
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5
Among the indicators of the crisis of climate change as a global emergency are the following. Select the odd one out.
A)Melting glaciers in the Arctic
B)Enhanced temperatures in holiday resorts in the Mediterranean making them more attractive to visit
C)Warming average temperatures
D)Over-reliance upon non-sustainable resources
A)Melting glaciers in the Arctic
B)Enhanced temperatures in holiday resorts in the Mediterranean making them more attractive to visit
C)Warming average temperatures
D)Over-reliance upon non-sustainable resources
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6
In ancient Greek literature, which philosophy described the earth as a living goddess?
A)Sustainability
B)Ecocentric
C)Gaia
D)Anthropocentric
A)Sustainability
B)Ecocentric
C)Gaia
D)Anthropocentric
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7
In which country was the first National Park created?
A)Australia
B)New Zealand
C)UK
D)USA
A)Australia
B)New Zealand
C)UK
D)USA
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8
New approaches to the economy and the environment were stimulated by which author's book - Silent Spring in 1962?
A)Carson
B)Smith
C)Ehrlich
D)Frank
A)Carson
B)Smith
C)Ehrlich
D)Frank
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9
In which year was the World Commission on the Environment and Development Report - Our Common Future published?
A)1987
B)1988
C)1990
D)2000
A)1987
B)1988
C)1990
D)2000
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10
Who wrote the influential book - the Holidaymakers in 1987?
A)Smith
B)Cooper
C)Krippendorf
D)Galbraith
A)Smith
B)Cooper
C)Krippendorf
D)Galbraith
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