Deck 13: Supplier Relationship Management

Question 1

The SRM includes those processes that are focused on the interaction between _____ and the ______that are upstream in the supply chain.

A)Enterprise; suppliers
B)Consumer; producer
C)Technology; labor
D)Software; hardware

Answer 1

Enterprise; suppliers

Question 2

Based on the APICS definition of SRM, a firm will implement this philosophy with:

A)All Tier 1-type suppliers.
B)A selected group of suppliers.
C)All suppliers.
D)A few suppliers who are deemed indispensable.

Answer 2

A selected group of suppliers.

Question 3

Technology has played a vital role in SRM, but plays no role in which of the following?

A)Systems showing the current status of operations.
B)Suppliers communicating with customers in real time.
C)Automating transactional processes
D)Security enhancements

Answer 3

Security enhancements

Question 4

The goal of ___________ is to improve the _______ of products through ideas such as the joint selection of components, the ease of manufacturability, etc.

A)Logistics; shipment
B)Marketing; campaigns
C)Design collaboration; design
D)Design collaboration; advertisement

Question 5

The source process qualifies suppliers and does not help in which of the following?

A)Supplier selection.
B)Contract management.
C)Supplier assessment.
D)Supplier promotion.

Question 6

In the source process, suppliers are evaluated along several key criteria including _________.

A)Lead Time
B)Reliability
C)Quality and price
D)All of the above.

Question 7

What does RFQ stand for?

A)Request for Quality
B)Role of Quality
C)Request of Quote
D)Request for Quantity

Question 8

What best describes the goal of the SRM process of "Negotiate"?

A)To negotiate an effective contract.
B)To make deals for future contracts.
C)To close a specific order.
D)None of the above.

Question 9

The "Buy" process executes the actual ___________ of material from _________.

A)Producers; suppliers.
B)Procurement; suppliers.
C)Procurement; consumers.
D)Manufacturer; logistics.

Question 10

What best describes the objective of "supply collaboration"?

A)To ensure a common plan across the supply chain.
B)To ensure a common shipment through suppliers.
C)To negotiate logistics and shipment costs.
D)None of these.