Deck 8: HR Administration and HRIS

Question 1

The Family and Medical Leave Act (FMLA)is the federal legislation that requires organizations with 50 or more employees to provide up to 12 weeks of paid leave after childbirth or adoption,to care for a seriously ill family member,or for an employee's own serious illness.

Answer 1

False

Question 2

An affirmative action plan (AAP)is a written report detailing how an employer actively seeks to hire and promote individuals in protected classes.

Answer 2

True

Question 3

The Americans with Disabilities Act (ADA)was developed the same year as the ADEA and prohibits illegal discrimination in employment against individuals with disabilities.

Answer 3

False

Question 4

Job analysis defines the working contract between the employee and the organization.

Question 5

"An electronic means for a company's employees to access its HR services and information" is associated with which acronym?

A) ESS
B) MSS
C) SOA
D) XML

Question 6

______ is best described as an "electronic access point to an organization's HRM information,such as company policies,benefits registration,and an individual's payroll data or other records; access may be via the organization's computers and intranet or remotely from other locations via the Internet."

A) A self-service portal
B) A shared-service center
C) Outsourcing
D) Offshoring

Question 7

The process of obtaining information about jobs is called ______.

A) job evaluation
B) person analysis
C) job description
D) job analysis

Question 8

Equal employment opportunity (EEO)is the condition in which all individuals have an equal chance for employment,regardless of their race,color,religion,sex,age,disability,or national origin,as established in federal legislation and the U.S.Constitution and its Amendments (13 and 14).

Question 9

SOA is a collection of internal and external services that can communicate with each other by point-to-point data exchange or through coordination among different services to achieve a business purpose.

Question 10

Which of the following is true about the EEO-1 report?

A) All private employers must fill out an EEO-1 report.
B) The EEOC strongly suggests HR managers to report racial/ethnic categories for employees.
C) The EEOC is strongly encouraging online reporting of the EEO-1.
D) Currently, individuals can only be classified in one race/ethnicity category.

Question 11

"The practice of contracting with vendors to perform HR services and activities" best describes which of the following?

A) shared service center
B) outsourcing
C) offshoring
D) self-service portal

Question 12

______ is best described as a "technology-enabled HRM group focused on value creation by providing excellent service to internal customers while reducing costs through increased efficiency and continuous improvement."

A) A self-service portal
B) A shared-service center
C) Outsourcing
D) Offshoring

Question 13

The Civil Rights Act,Title VII,is the 1964 federal legislation prohibiting illegal discrimination in employment based on individuals' race,sex,religion,or national origin.

Question 14

The balanced scorecard is a means of measuring strategic organizational performance that gives managers a chance to look at their company from the perspectives of stakeholders,including external customers,employees,and shareholders.

Question 15

The Occupational Safety and Health Act (OSHA)is a law that authorizes the federal government to establish and enforce occupational safety and health standards for all places of employment affecting interstate commerce.

Question 16

Which of the follow is NOT a component of Kaplan and Norton's (1996)balanced scorecard?

A) financial
B) internal business processes
C) customer
D) innovation

Question 17

OSHA is primarily concerned with which of the following?

A) providing employment protection to individuals with disabilities
B) providing employment protection to individuals 40 years or older
C) preventing failure or refusal to hire or discharge individuals because of an individual's race, color, religion, sex, or national origin
D) providing individuals with a safe workplace

Question 18

For employers with government contracts totaling $1,000,000 or more,the Office of Federal Contract Compliance Procedures (OFCCP)requires that an AAP be completed.

Question 19

______ is described as "a paradigm for organizing and utilizing distributed [computing] capabilities that may be under the control of different ownership domains ...providing a uniform means to offer,discover,interact with and use capabilities to produce desired [business] effects."

A) Service-oriented architecture
B) Extensible markup language
C) A self-service portal
D) A shared-service center

Question 20

The Age Discrimination in Employment Act (ADEA)is the 1967 federal legislation prohibiting illegal discrimination in employment against individuals 50 years of age and older.

Question 21

Offshoring is an organization's use of an outside group to provide from a few (e.g.,recruiting,compensation processing)to a broad set of services (e.g.,all HR functions)to achieve strategic organizational goals.

Question 22

How can an HRIS assist in the process of developing and maintaining accurate and up-to-date job descriptions?

Question 23

Please briefly describe a self-service portal.

Question 24

Please briefly describe offshoring.

Question 25

Describe what is meant by service-oriented architecture (SOA).

Question 26

The Occupational Safety and Health Act (OSHA)is a law that authorizes the federal government to establish and enforce occupational safety and health standards for all places of employment affecting interstate commerce.

Question 27

Please briefly describe outsourcing.

Question 28

Please list and describe three advantages of self-service portals for HR administration.

Question 29

Outsourcing is an organization's use of groups outside the U.S.to provide services (e.g.,HR call centers)to achieve strategic organizational goals.

Question 30

Please briefly describe a shared service center (SSC).

Question 31

Please list three disadvantages of self-service portals for HR administration.