Deck 2: Collaboration Information Systems

Question 1

Richard Hackman's studies revealed that growth team capability is a major criterion for collaboration.

Answer 1

True

Question 2

Operational decisions require a high degree of collaboration.

Answer 2

False

Question 3

An unstructured decision is one for which there is no agreed-on decision-making method.

Answer 3

True

Question 4

A group of programmers work separately to create modules and merge the modules later to build an application.This is an example of collaboration.

Question 5

Being a perceptive listener is more important for a collaborator than being gregarious and dynamic.

Question 6

Being a skilled and persuasive presenter is extremely important for an effective collaborator.

Question 7

In order to be an effective collaborator, one should refrain from airing unpopular and different viewpoints.

Question 8

The facility manager of an insurance company makes decisions on the monthly purchase of office supplies.This is an example of an operational decision.

Question 9

Finding the best location for building a new plant is an example of a structured decision.

Question 10

Need for collaboration increases as the decisions become more structured.

Question 11

Determining the best mix of products that a company should sell is an example of an unstructured decision.

Question 12

Strategic decisions are typically not collaborative.

Question 13

Operational decisions concern the allocation and utilization of resources.

Question 14

Being well organized is one of the most important characteristics of an effective collaborator.

Question 15

Moving a factory from Detroit to Mexico is an example of a strategic decision.

Question 16

Informing is the first and most fundamental collaboration purpose.

Question 17

Feedback and iteration enable a group to produce something greater than any single person could accomplish working independently.

Question 18

Determining the reorder quantity of an item in inventory is an example of an unstructured decision.

Question 19

The fundamental purpose of the starting phase of project management is to set the ground rules for the project and the team.

Question 20

A group of four painters, each painting a different wall in the same room, are not working cooperatively.

Question 21

Discussion forums ensure the participation of the entire team.

Question 22

Project documentation is performed during the finalizing phase of a project.

Question 23

Collaboration tools provide useful capabilities, but they also present some potential security risks.

Question 24

Email is a form of asynchronous communication.

Question 25

Project metadata is data that is part of the collaboration's work product.

Question 26

Project documentation and a progress report are prepared during the starting phase of a project.

Question 27

Susan, the operations manager at Multitech Systems Inc., is having a face-to-face meeting with her vendors and some of her senior engineers to arrive at the specifications for the project the company is currently working on.This is an example of synchronous communication.

Question 28

Project plan and budget are prepared during the finalizing phase of project management.

Question 29

The choice of information systems used for sharing content depends on the degree of control required.

Question 30

A collaboration tool is the program component of a collaboration system.

Question 31

The purpose of the planning phase of project management is to accomplish project tasks.

Question 32

With Google Drive, documents are stored on the user's computer.

Question 33

A shared file server is best suited for sharing content when there is increased risk of interference with your work by other team members.

Question 34

Version management applications offer a higher degree of control than the version control applications.

Question 35

Google Drive is a thin-client application for sharing documents.

Question 36

Email is the medium preferred for collaborations in which content control is highly desired.

Question 37

One of the advantages of a team survey is that it is easy to determine who has not yet responded.

Question 38

Managers assign project tasks to team members during the planning phase.

Question 39

Margaret finds that calling all her senior supervisors and quality managers for a face-to-face meeting is not feasible.She arranges for a multiparty text chatting session involving all of them.This is an example of asynchronous communication.

Question 40

Webinar is a tool used to facilitate asynchronous communication.

Question 41

Version management systems improve the tracking of shared content and provide version control.

Question 42

Collaboration tools that provide workflow control manage the activities that are predefined by the group.

Question 43

Identify the least important characteristic for an effective collaborator.

A)willingness to enter difficult conversations
B)being an experienced businessperson
C)showing ability to receive negative feedback
D)being skillful at giving negative feedback

Question 44

A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces.An hour before the project is due the team members meet again to assemble their independent pieces into a whole.Which of the following is lacking in this activity?

A)collaboration
B)cooperation
C)systems thinking
D)interdependence

Question 45

Which of the following is a key difference between collaboration and cooperation?

A)Unlike cooperation, collaboration occurs when a job has to be accomplished.
B)Cooperation requires people to have a common goal, whereas collaboration occurs even without a common goal.
C)People should work together to cooperate, whereas they need not work together to collaborate.
D)Unlike cooperation, collaboration gives importance to iteration and feedback.

Question 46

SharePoint supports discussion forums in which team members can conduct an asynchronous online discussion.

Question 47

Being ________ is one of the most important characteristics of an effective collaborator.

A)a well organized and popular person
B)able to give negative feedback
C)experienced in collaborating
D)a dynamic and persuasive presenter

Question 48

Only one user at a time can open SkyDrive documents for editing.

Question 49

Office 365 is a suite of programs that offers the collaboration facilities such as multiparty text chat.

Question 50

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office.She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys.Bryan feels that Andrea is just throwing her weight around.Which of the following is a valid observation of this scenario?

A)Andrea failed to express an unpopular viewpoint.
B)Bryan needs to learn to receive feedback.
C)The office lacks a communication system.
D)Bryan is self-managing and requires low supervision.

Question 51

Collaboration occurs when a number of people ________.

A)come together to perform tasks that are different
B)work together to achieve a common goal
C)perform independent tasks that are important
D)work without having to critically analyze each other's work

Question 52

According to Hackman, which of the following is a primary criterion for judging team success?

A)growth in team capability
B)experience in collaborating
C)ability to be dynamic
D)availability of external help

Question 53

In version control systems, the shared directories used to store shared documents are called libraries.

Question 54

________ occurs when a group of people working together to achieve a common goal via a process of feedback and iteration.

A)Systems thinking
B)Collaboration
C)Groupthink
D)Experimentation

Question 55

All text messages that you send via Lync are automatically recorded and stored in your email folder.

Question 56

Which of the following is the most important trait that an effective collaborator should have?

A)ability to identify and not raise unpopular viewpoints
B)persuasive presentation skills
C)willingness to enter into difficult conversations
D)previous experience as a collaborator

Question 57

Windows Live SkyDrive includes license-free Web application versions of Word, Excel, PowerPoint, and OneNote.

Question 58

Microsoft Exchange does not provide email services to its customers.

Question 59

Which of the following is a primary purpose of collaboration?

A)combining pieces of work
B)becoming informed
C)evaluating coworkers
D)performing routine tasks

Question 60

SharePoint Online is an industrial-strength product for content sharing.

Question 61

Which of the following is an example of a strategic decision?

A)deciding to increase the salaries of a group of employees
B)deciding to open a centralized distribution system
C)deciding to increase the reorder quantity of raw materials
D)deciding to give an employee certain tasks and responsibilities

Question 62

________ decisions are decisions that support day-to-day activities.

A)Operational
B)Tactical
C)Strategic
D)Managerial

Question 63

________ decisions are the most structured and have very little need for collaboration.

A)Operational
B)Tactical
C)Managerial
D)Strategic

Question 64

Which of the following questions is best answered through unstructured decision making?

A)How many overtime hours should be used to fill this order?
B)Should we continue to outsource our bookkeeping processes?
C)What is the acceptable defect ratio for this product?
D)When should the next batch be scheduled to reduce idle time?

Question 65

Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming month.In doing so, she has made a(n)________ decision.

A)managerial
B)tactical
C)strategic
D)operational

Question 66

The need for collaboration is greatest for ________ decisions.

A)operational
B)procedural
C)strategic
D)managerial

Question 67

________ decisions are those that support broad-scope, organizational issues.

A)Operational
B)Strategic
C)Mid-level
D)Managerial

Question 68

Which of the following is a key difference between strategic decisions and managerial decisions?

A)Strategic decisions deal with the allocation and utilization of resources, whereas managerial decisions deal with day-to-day activities.
B)Managerial decisions concern organizational issues, whereas strategic decisions concern external issues.
C)Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues.
D)Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues.

Question 69

Using a standardized procedure to calculate the incentives of employees is an example of a(n)________ decision.

A)sequential
B)structured
C)unstructured
D)parallel

Question 70

Which of the following observations about the relationship between decision type and decision process is true?

A)Managerial decisions tend to be highly structured, whereas operational decisions are unstructured.
B)The higher levels of decision making are associated with unstructured decision processes.
C)Higher-level organizational decisions should be highly structured.
D)Need for collaboration is highly significant for lower-level, structured decisions.

Question 71

The directors of a company meet to decide if they should start a new product line or not.This is an example of a(n)________ decision.

A)operational
B)strategic
C)managerial
D)procedural

Question 72

An organization uses a formula to compute the reorder quantity of an item in inventory.This is an example of a(n)________ decision process.

A)structured
B)organizational
C)corporate
D)strategic

Question 73

Identify a key difference between managerial decisions and operational decisions.

A)Managerial decisions concern the allocation of resources, whereas operational decisions concern day-to-day activities.
B)Managerial decisions are corporate decisions, whereas operational decisions concern the utilization of resources.
C)Managerial decisions deal with the allocation of resources, whereas operational decisions deal with the utilization of resources.
D)Operational decisions have broad scope, whereas the scope of managerial decisions is limited to day-to-day activities.

Question 74

The fundamental purpose of the starting phase of a project is ________.

A)accomplishing the project tasks effectively
B)outlining the tasks to be accomplished
C)managing tasks and budgets
D)setting the ground rules for the collaboration

Question 75

A decision is called an operational decision if it ________.

A)is made by an individual rather than a group
B)is made by managers
C)involves allocation of resources
D)concerns day-to-day activities

Question 76

Managerial decisions in an organization concern ________.

A)the utilization of resources
B)broad organizational issues
C)the day-to-day activities
D)strategic decision making

Question 77

Which of the following decisions is least likely to involve collaboration?

A)How much of product A should be ordered from vendor B?
B)What products should we include in the new product line?
C)Should our company acquire company A?
D)What type of relationship should the company maintain with company A?

Question 78

Project leaders have to take decisions on the allocation and utilization of materials and labor.Such decisions are called ________ decisions.

A)operational
B)top-level
C)managerial
D)strategic

Question 79

A company's top managers meet to decide on a potential merger with one of its competitors.They discuss various aspects of the merger, such as business valuations and conducting due diligence.This is an example of ________ decision making.

A)asynchronous
B)unstructured
C)programmed
D)operational

Question 80

Departmental heads should determine the computer hardware and programs that are needed for their department.This is an example of a(n)________ decision.

A)operational
B)strategic
C)procedural
D)managerial