Deck 8: Production and Operations Management

Question 1

Which one of the following is a key to build lasting relationships with consumers?

A)Price of the product
B)Need recognition
C)Customer satisfaction
D)Quality of product

Answer 1

Customer satisfaction

Question 2

Which of the following are listed under Production and operation Management functions:

A)Location of facilities
B)Plant layouts and material handling
C)Product design
D)All of the above

Answer 2

All of the above

Question 3

Product planning and control is needed to achieve :

A)Effective utilisation of firms' resources
B)Helps the company to supply good quality products to consumers.
C)Both (a) and (b)
D)None of (a)and (b)

Answer 3

Both (a) and (b)

Question 4

Which production planning function means working out the time that should be required to perform each operation :

A)Scheduling
B)Routing
C)Planning
D)Loading

Question 5

_____________ involves issue of production orders for starting the operations.

A)Follow-up
B)Dispatching
C)Inspection
D)Corrective measures

Question 6

Product design and development is associated with :

A)Place
B)Form
C)Possession
D)State

Question 7

Product development phases begins with

A)Process specification
B)Product specification
C)Feasibility analysis
D)Idea generation

Question 8

Plant Location decisions is affected by:

A)School
B)Tax abatement
C)Zoning restrictions
D)All of the above

Question 9

Which Plant layout types deals with machines and equipments arranged in one line depending upon the sequence of operation required for the product:

A)Product layout
B)Process layout
C)Fixed position layout
D)None of the above

Question 10

Production process begins with input which does not include

A)Goods and services
B)Raw material
C)Labour
D)Capital

Question 11

Controllable location factors for plant include

A)Proximity to the markets
B)Supply of raw materials
C)Labour supply
D)All of the above

Question 12

Setting the productive activities in motion through release of orders and instructions is

A)Dispatching
B)Scheduling
C)Loading
D)Routing

Question 13

The fixation of appropriate size, shape, quality, process, weight and other characteristics as to manufacture a product of desired variety and utility is

A)Multiplication
B)Standardization
C)Simplification
D)Diversification

Question 14

The conversion of knowledge and requirement into a form, for use or manufacture is

A)Product control
B)Product development
C)Product design
D)Product cycle

Question 15

Grouping of similar machines and equipment into departments where only certain kinds of work are done is

A)Process or functional layout
B)Product or line layout
C)Fixed position layout
D)None of the above

Question 16

The objective of product development is-

A)Provide the goods the market demands with changes in time and style
B)Provide with the variation in quantity required
C)Charge the prices which the consumer is willing to pay
D)All of the above

Question 17

The formulation, coordination and determination of activities in the manufacturing system is

A)Product planning and control
B)Product development
C)Product design
D)None of the above

Question 18

The duties and responsibilities of production managers witnessed in manufacturing organizations include:

A)Planning the geographical location of the factory
B)Purchasing production equipment
C)Production design
D)All of the above

Question 19

________ is used to determine the time needed for the process, resources and machines to complete a certain step, activity or task.

A)Routing
B)Scheduling
C)Loading
D)Dispatching

Question 20

Which one of the following phases (of the Product Planning and Control) tries to analyze the expedition of work-in-progress?

A)Pre-planning
B)Planning
C)Control
D)None of the above

Question 21

An inter-disciplinary activity requiring contributions from nearly all the functions of a firm such as marketing, design, manufacturing is

A)Product development
B)Product control
C)Product design
D)Product cycle

Question 22

___________ refers to less variety in the design of products, that is, new products are designed such that there is no major variation from the existing products.

A)Multiplication
B)Simplification
C)Diversification
D)Standardization

Question 23

Which one of the following is not a factor affecting facility location planning?

A)Good transportation facilities
B)Proximity to raw materials
C)Proximity to markets
D)Proximity to government offices