Deck 1: Human Resource Management

Question 1

The scope of human resource management includes

A)Procurement
B)Development
C)Compensation
D)all of the above

Answer 1

all of the above

Question 2

Human resource management is normally in nature

A)Proactive
B)Reactive
C)Combative
D)none of the above

Answer 2

Proactive

Question 3

The human resource management functions aim at

A)ensuring that the human resources possess adequate capital, tool, equipment and material to perform the job successfully
B)helping the organisation deal with its employees in different stages. of employment
C)improving an organisation's creditworthiness among financial institutions
D)none of the above

Answer 3

helping the organisation deal with its employees in different stages. of employment

Question 4

Which of the 'following aptly describes the role of line managers and staff advisors, namely HR professionals?

A)Staff advisors focus more on developing HR programmes while line managers are more involved in the implementation of those programmes.
B)Line managers are concerned more about developing HR programmes whereas staff advisors are more involved in implementing such programmes.
C)Staff advisors are solely responsible for developing, implementing and evaluating the HR programmes while line managers are not all involved in any matters concerning HR.
D)Line managers alone are responsible for developinq, implementing and evaluating the HR programmes while staff advisors are not all involved in any matters concerning HR.

Question 5

Human resource management is the formal part of an organisation responsible for all of the following aspects of the management of human resources except:

A)strategy development and analysis
B)systems, processes, and procedures
C)policy making, implementation, and enforcement
D)management of the organisation's finances

Question 6

organisation relies on the following sources of capital

A)cultural, human and system capital
B)social, cultural and human capital
C)cultural, human and source capital
D)none of the above

Question 7

Strategic human resource management involves:

A)planning, foresight and analytical decision making
B)setting employment standards and policies
C)linking human resources with strategic objectives to improve performance
D)all of the above

Question 8

The balanced scorecard proposes that organisational success depends on:

A)a focus on only the internal environment of the organization
B)a constantly changing external environment
C)the belief that it is impossible to take a rationalist view of the organisation to make optimal choices
D)an ability to develop a complete list of cause and effect relationships driving a firm's success

Question 9

Kochan and Barocci's (1985) model of HRM has three elements. These elements are:

A)the external environment, the internal environment and human resource management
B)HRM/lR system effectiveness, the external environment and the internal environment
C)human resource management, the internal environment and HRM/lR system effectiveness .
D)the external environment, human resource management and HRM/lR system effectiveness

Question 10

The critical role of the SHRM Application Tool is to:

A)develop a better strategic management process to deal with the dynamic changing environment today's organisations face
B)identify if the organisation has enough staff, if the staff need training, if the compensation practices are appropriate, and if jobs are designed correctly
C)identify and assess a narrow group of actions and plan how the organisation can overcome resistance to change
D)outline techniques, frameworks, and six steps that must be followed to effectively implement change in an organization

Question 11

What are the ideas underpinning 'soft', 'e commitment', or 'high-road' HRM practices?

A)Labour needs to be treated as an asset to be invested in
B)Employees are a cost which should be minimized
C)A lack of mutuality existing between employer and employee
D)A disregard for unlocking discretionary effort

Question 12

Which consulting company is associated with the concept of talent management?

A)Price Waterhouse Coopers
B)Boston Consulting Group
C)Deloitte
D)McKinsey

Question 13

Which of the following is a key HR role as defined by Ulrich et al (2009)?

A)Personnel administrator
B)Business ally
C)Payroll adviser
D)Organisational geographer

Question 14

The term 'emotional labour' is associated with which author?

A)Arlie Hochschild
B)Stephen Fineman
C)David Sims
D)Yiannis Gabriel

Question 15

What kinds of practices outlined below are typically associated with non-standard working and flexibility?

A)9-5 working hours
B)The reduction in distinctions between standard and unsocial hours or standard and extra hours
C)Premium rates for unsocial hours
D)The voluntary agreement of unsocial hours working

Question 16

In strategic human resource management, HR strategies are generally aligned with:

A)business strategy
B)marketing strategies
C)finance strategy
D)economic strategy

Question 17

Which of the following is closely associated with strategic human resource management?

A)Efficient utilisation of human resources
B)Attracting the best human resources
C)Providing the best possible training
D)All of the above

Question 18

Treating employees as precious human resources is the basis of the approach.

A)hard HRM
B)soft HRM
C)medium HRM
D)none of the above

Question 19

Strategic management process usually consists of __ steps

A)Four
B)Five
C)Six
D)Seven