Deck 2: Human Resources Management - Strategy, Selection, Learning, and Wellbeing

Question 1

One of the components of corporate level strategy is:

A)growth strategy'
B)portfolio strategy
C)parenting strategy
D)all of the above

Answer 1

all of the above

Question 2

Creating an environment that facilitates a continuous and two-way exchange of information between the superiors and the subordinates is the core of:

A)High involvement management model
B)High commitment management model
C)High performance management model
D)none of the above

Answer 2

High involvement management model

Question 3

Procedures provide for an important element of consistency in managerial?

A)Direction
B)Strategy
C)Recruitment
D)Decision-making

Answer 3

Decision-making

Question 4

Why has the bureaucratic form of organisation been fundamentally questioned?

A)The pressures of globalisation have rendered it unsuitable.
B)Organisations are experiencing acute pressure to change and pursue innovation as a means of securing business growth.
C)Organisations have grown so large that it is almost impossible to create an effective bureaucracy to manage them.
D)Information Technology has made it redundant.

Question 5

The most pertinent criticism of the empowerment concept concerns

A)the balance between customers' wishes and efficiency.
B)the limited evidence for any shift towards a substantially .more empowered workforce.
C)the over-empowerment of employees
D)the limited theorising of the concept.

Question 6

Selection is concerned with:

A)The activity to select a suitable pool of candidates.
B)Always being stimulated by the departure of an employee.
C)Always ascertaining a candidate's personality to ensure a suitable fit.
D)Applying appropriate techniques and methods to select a candidate.

Question 7

What do rational processes to recruitment and selection typically ignore?

A)Labour market demand
B)Wages
C)The time it takes to get to work
D)The use of power and micropolitics by managers

Question 8

Which is the most popular method of recruiting applicants to jobs?

A)Radio and TV advertisement
B)Corporate website
C)Employee referral schemes
D)Commercial job boards

Question 9

Which selection method remains the most used by organisations?

A)Interviews
B)Ability tests
C)References
D)A trial period

Question 10

Which items below are' forms of perceptual errors made during the selection process?

A)Like-me judgements
B)A candidate's time-keeping
C)The interview setting
D)The time of day

Question 11

Which of the below is a form of interview used in candidate selection?

A)The appraisal interview
B)The competency based interview
C)The disciplinary interview
D)The return to work interview

Question 12

The interview is used as a method for determining:

A)The personality of the candidate
B)The degree of fit between the applicant and the demands of the job.
C)His/her age.
D)Physical attributes

Question 13

According to the Leitch Review of Skills (2006), the ability of firms to succeed in the face of growing international competition depends increasingly on;

A)Work culture
B)Relaxed legal system
C)Good infrastructure
D)Skilled labour

Question 14

What is the main reason employers give why employees are not fully proficient?

A)Lack of experience
B)Over qualified
C)Lack of numeracy skills
D)Lack of literacy skills

Question 15

Which of the stages below are part of the Systematic Training Cycle?

A)Analyse operating conditions
B)Design training
C)Deliver on time
D)Evaluate customer feedback

Question 16

What is the main disadvantage of off-the-job learning?

A)It isn't always directly related to real organisational issues and needs
B)The time needed to set up
C)Accessibility for those training
D)Long term costs

Question 17

A cultural view of learning considers the values and norms of communities through:

A)Myths, legends and proverbs
B)Music, song and dance
C)Rituals, language and religion
D)Talk, practices and stories

Question 18

What is a 'communities of practice' approach to organisational learning?

A)An approach that focuses on practising 'best practice'
B)An approach that focuses on the values, beliefs and norms of a social group
C)An approach that focuses on the skills embedded within the group
D)An approach that has a clear set of defined practices to use in all situations

Question 19

Chase's study (1997) identified what issue as being the biggest obstacle to creating a knowledgecreating company?

A)Limited resources for training and development
B)Organisational culture
C)Failure of management
D)Inability to access learning material

Question 20

What is the most common form of organisational intervention designed to improve employee wellbeing?

A)Secondary and tertiary
B)Primary
C)Variable
D)Best-fit

Question 21

What are the main aims of Employee Assistance Programmes?

A)To alter the organisational culture
B)To address team and individuaf performance and well-being in the workplace
C)To focus the attention Of employees to the power structures of an organization
D)To establish effective methods of care and support for 'everyone in an organization

Question 22

How does the selection of an international assignee usually take place?

A)Formal interview process with internal staff.
B)Informal discussion based on chance conversations with internal staff.
C)Informal discussion between each member of a specific team.
D)Formal recruitment process that includes internal and external candidates

Question 23

How can HRM help to build successful cross-border alliances?

A)By ensuring that organisations spend 25% of their budgets on cross-border alliances
B)By ensuring that a strategy is in place before embarking on a cross-border alliance
C)By ensuring that organisations export their ideas to other societies and cultures
D)By ensuring that international joint ventures are staffed by high-quality managers

Question 24

Which of the following techniques are not connected with human resource planning?

A)succession planning
B)management of change
C)simple linear regression
D)Markov matrix analysis

Question 25

Which of the following is NOT a common criticism of using personality tests in selection?

A)Good performers in the same job may have different personalities
B)There are no reliable instruments with which to assess personality
C)An individual's personalitycan vary with circumstances
D)Candidates can fake the answers, so giving a misleading impression