Deck 6: Industrial Relations and HRM Practices

Question 1

In organized industrial establishments pay review takes place once in ____ years.

A)three
B)seven
C)ten
D)fifteen

Answer 1

three

Question 2

Grievance redressal, discipline, collective bargaining are_______________ of HRM.

A)integration function
B)procurement function
C)development function
D)behavioural function

Answer 2

integration function

Question 3

Concept of MBO was first developed by

A)peter drucker
B)douglas mcgregor
C)henry fayol
D)clayton p. alderfer

Answer 3

peter drucker

Question 4

Industrial discipline ordinarily does not imply

A)observance of company's rules and regulations
B)cooperating with management and co-workers
C)active participation in union activities
D)smooth discharge of duties and responsibilities

Question 5

Which is a form of participative management?

A)information-sharing
B)associative participation
C)consultative participation
D)all of the above

Question 6

Social factor having a potent bearing on HRM practices in India includes

A)caste system
B)doctrine of karma
C)customs and traditions
D)all of the above

Question 7

The objectives of workers' participation in management do not ordinarily include

A)promotion of collective bargaining
B)promotion of industrial harmony
C)promotion of industrial democracy
D)promotion of productivity

Question 8

Which form of participative management promotes "semi-autonomous work-groups"?

A)quality of work life
B)quality circle
C)tqm
D)quality group

Question 9

Industrial action generally does not include

A)strike
B)lock-out
C)demonstration
D)bandh

Question 10

A team is evaluated on features like -

A)co-operation / confrontation avoiding / common objectives
B)openness of view and unwritten procedure systems
C)regular review / appropriate leadership
D)all above

Question 11

Human due diligence means investigation of -

A)management team / staff
B)structure / issues / managerial capacity of a potential partner
C)both (a) + (b)
D)financial due diligence

Question 12

What influences the bank employees' attitude on work culture?

A)educational qualification
B)ownership of bank
C)location of the branch
D)all above

Question 13

Employee accountability is strengthens in

A)hr audit
B)hr training
C)succession planning
D)hr functions

Question 14

The main barriers of communications are -

A)organisational + semantic
B)personal + psychological + resistance to new ideas
C)both (a) + (b)
D)organisational / psychological

Question 15

Promotion is basically a reward for -

A)efficiency
B)seniority
C)physical fitness
D)retention

Question 16

Competency Mapping is possible through approaches like -

A)job analysis / workforce skills analysis / supply and demand analysis
B)job analysis / gap analysis / solution analysis
C)gap analysis / solution analysis + (a)
D)both (a) + (b)

Question 17

According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:

A)openness and honesty
B)conflict management and agreement clarification
C)the ability to handle individual and collective disputes through the same procedure
D)an easy movement (where necessary) to disciplinary procedures

Question 18

The term industrial relations means -

A)relationship between management and labour
B)relationship between organisation and employees
C)relationship that grows out of employment
D)all above

Question 19

Collective bargaining is a procedure regulated by agreements between their -

A)bargaining agents and employers
B)employees and employees
C)employers and employers
D)labour officer and trade unions

Question 20

When any discipline becomes ineffective or less-effective?

A)longer time spending in action
B)discipline is handled impersonally
C)aware of rules and performance criteria
D)only (a) and (b)

Question 21

Lockout is a weapon available to -

A)employees
B)trade unions
C)employers
D)government

Question 22

How the conflicts within employers and employees can be settled or prevented?

A)voluntary method
B)government machinery
C)statutory measures
D)all above

Question 23

The word workers participation in management means -

A)sharing the decision making powers
B)sharing the decision making with lower results of the employees
C)sharing the day to day working with higher ranks of persons
D)sharing the financial decision making powers with representative of workers

Question 24

What is the role of the trade-union in collective bargaining?

A)to protect jobs and real earnings
B)better conditions of work life for workers
C)fighting against any possible, exploitations
D)all above

Question 25

__________________is a process of developing skills, competencies and knowledge of employees.

A)Human Relations Management
B)Human Resource Development
C)Human Resource Accounting
D)Human Resource Planning