Deck 22: Understanding Human Resource Management and Its Impact on Organizations

Question 1

Human resource management helps to improve

A)Production
B)Productivity
C)Profits
D)Power

Answer 1

Productivity

Question 2

Personal management is

A)Pro-active
B)On-going
C)Routine
D)None of these

Answer 2

Routine

Question 3

An employee is separated from the organization by way of lay off when

A)When he lacks skill
B)Employer could not employ the employee
C)When he commit a mistake
D)None of the above

Answer 3

Employer could not employ the employee

Question 4

Employee violates rules of organization as mentioned in the standing orders. Because of which he has to leave the job is an example of

A)Forced retirement
B)Premature retirement
C)Compulsory retirement
D)Voluntary retirement

Question 5

Employee become disable due to disease, illness, accident in such case management may give him the option of retirement. this is an example

A)Forced retirement
B)Premature retirement
C)Compulsory retirement
D)Voluntary retirement

Question 6

In defense under some department after 15 years service, person has to retrieve from his post

A)Forced retirement
B)Premature retirement
C)Compulsory retirement
D)Voluntary retirement

Question 7

To Avail voluntary retirement scheme the employees has to complete minimum ……………………….. years service

A)15 years
B)20 years
C)10 years
D)5 years

Question 8

An employee terminated due to Alcoholism, dishonesty or inefficiency is called as

A)Discharge
B)Dismissal
C)Suspend
D)Layoff

Question 9

Standard performance - actual performance = training and development

A)Objective
B)Drawback
C)Motive
D)Need

Question 10

Donald Kirkpatrick was known for creating the training

A)Calendar
B)Module
C)Evaluation model
D)None of these

Question 11

Which one of the following is not a part of process of human resource planning

A)Analyzing existing HR
B)Implementation of HR plan
C)Recruitment
D)None of these

Question 12

"Process of forecasting ,developing & controlling human resource as enterprise " is called as

A)HR planning
B)HR audit
C)HR evaluation
D)HR control

Question 13

Fast decisions can be taken when the organization practices

A)SHRM
B)HRD
C)HRM
D)All of the above

Question 14

Which of the following is not a method of off the job training

A)Sensitivity
B)Seminar
C)Under study
D)Conferences

Question 15

"seed plot" is a Latin word which means

A)Mentoring
B)Planning
C)Seminar
D)Training

Question 16

People cast in the role of contributors to production are called

A)Capitalist
B)Land owners
C)Human resources
D)Consumers

Question 17

Wide range of abilities and attributes possessed by people are called as

A)Management
B)Human resources
C)Entrepreneur
D)Intreprenur

Question 18

Deployment of which resource is difficult to master

A)Human
B)Land
C)Capital
D)Natural

Question 19

Quality oriented organization primary concern centers around

A)Coordination
B)Communication
C)Human resources
D)Discipline

Question 20

Quality goals require alignment with

A)Production
B)Human resources
C)Finance
D)Purchase

Question 21

Demand for hum resources and management is created by

A)Expansion of industry
B)Shortage of labor
C)Abundance of capital
D)Consumer preferences

Question 22

Management function arises as a result of

A)Consumer preferences
B)Abundance of capital
C)Expansion of industry
D)Shortage of labor

Question 23

Union function arises as a result of employee

A)Problem of communication
B)belonging
C)Dissatisfaction
D)Change in technology

Question 24

The difference between Human resource management and personnel management is

A)Insignificant
B)Marginal
C)Narrow
D)Wide

Question 25

Which one is not the specific goal of Human resource management?

A)Attracting applicants
B)Separating employees
C)Retaining employee
D)Motivating employee

Question 26

Identify which one is an added specific goal of Human resource management

A)Retaining
B)Learning
C)Unlearning
D)Separating

Question 27

Identify the top most goal of Human resource management

A)Legal compliance
B)Competitive edge
C)Work force adaptability
D)Productivity

Question 28

To achieve goals organizations require employees

A)Control
B)Direction
C)Commitment
D)Corporation

Question 29

The amount of quality output for amount of input means

A)Productivity
B)Production
C)Sales increase
D)Increase in profits

Question 30

Responding to employees and involving them in decision making referred to as

A)Quality of wok life
B)Autonomy
C)Empowerment
D)Pre action

Question 31

The primary goal of Human resource management is to

A)Facilitate organizational performance
B)Influence internal constituencies
C)Eliminate non-automated operative positions
D)None of these

Question 32

Methods for forecasting Human resource needs can be classified as either

A)Based on judgment or contingency
B)Based on situation or mathematics
C)Based on judgment or mathematics
D)None of these

Question 33

Personality test aims at

A)Measuring the basis make up of the individual
B)Measuring the candidate's knowledge and skill
C)Measuring the candidates intelligence
D)Measuring the king of aesthetic sense the candidate possesses

Question 34

HRD systems or possesses may include the following process mechanisms or sub systems

A)Career planning, man power planning and collective bargaining
B)Performance appraisal, motivation and grievance handling
C)Performance appraisal, career planning organization development
D)Training and development, communication and quality of work life

Question 35

Common uses of information generated via performance appraisal include all of the following except

A)Administrator/personal decisions
B)Organizational training and development programme
C)Input to job content evaluation
D)Feedback to individuals performance

Question 36

Successful career planning development requires action from

A)The organization, the employees immediate manager and the employees himself
B)The employees and his/her immediate manager
C)A verity of source both internal and external to the organization
D)The employee with some assistance guidance from his or her immediate manager

Question 37

A frequently used method for determining training needs involves

A)Observation analyses conducted by training experts
B)Group discussion with employee groups
C)Individual skill assessment by supervisors
D)All of the above

Question 38

The purpose of any Human resource information system is to

A)Replace human decision making with computerized decision making
B)Provide data and data summarizes that are error free
C)Assist management in decision making
D)Reduce the number of low level support staff

Question 39

It is useful to look up on Human resource department as providing three types of assistance

A)Specific services, management development and employee evaluation
B)Advice, management development and organizational maintenance
C)Specific services, advice and coordination
D)None of the above

Question 40

Which of the following is not a reason for the increased use of Human resource department in the strategic planning process?

A)The societal shift towards greater conservation
B)A work force that is becoming most demanding with regard to job satisfaction and the quality of work life
C)Changes in the composition of work force
D)None of the above

Question 41

The primary goal of Human resource management is to

A)Facilitate organizational performance
B)Influence internal constituencies
C)Eliminate non-automated operative positions
D)None of the above

Question 42

Which of the following is not a typically used procedure to reduce the total number of employees

A)Lay off
B)Terminations
C)Downsizing
D)Early retirement inducements

Question 43

In which of the following kinds of interview, the questions are predetermined?

A)Panel
B)Stress
C)Group
D)Structural

Question 44

Which of the following is the formal reward provided by organization that lends itself to being related to performance?

A)Insurance plans
B)Merit plans
C)Paid holidays
D)Paid vacations

Question 45

The test, which samples and measures an applicant's knowledge and skills for the purpose of employee selection is termed as

A)Achievement test
B)Aptitude test
C)Personality test
D)Emotional intelligence

Question 46

An experienced employee offering guidance and support to a junior employee so that the later learns and advances in the organization is called

A)Mentoring
B)Counseling
C)Coaching
D)job instruction training

Question 47

The method of performance appraisal required to correct the tendency of a rater to give consistently high or low ratings to all the employee is

A)Critical incident technique
B)Behaviorally anchored rating scale
C)Forced choice method
D)Graphic rating scale

Question 48

Which of the following is not the main objective of Human resource development

A)To provide suitable need based training programmes
B)To evaluate the job and set the wages or salaries
C)To contribute towards the excellence of technical and management education
D)To motivate the employees in order to show better performance

Question 49

Which of the following can be considered as HRD functions

A)Identify and imparting training needs
B)Identifying and selecting the best candidates
C)Methods, rates the appraise on various parameters on point scale
D)All of the above

Question 50

Which of the following performance appraisal method, rates the appraise on various parameters on point scale

A)Critical incident method
B)MBO method
C)Graphic rating scale
D)Bell curve methods

Question 51

Which one of the following is not an important feature of effective training plan

A)Shorter leaning time
B)Lower cost per participants
C)Reduced travel cost
D)Going far-flung include

Question 52

Which of the following is not an important characterizes of an effective trainer

A)Having good diagnostic skill
B)Having good physical features
C)Having good range of technical skills
D)Having good interpersonal and judgmental skills

Question 53

Management development programme provides

A)Wide awareness
B)Enlarged conceptual skills
C)Latest technological skills
D)All of the above

Question 54

Sensitivity training is also known as

A)S-group training
B)T- group training
C)P- group training
D)L- group training

Question 55

Off- the job training is given

A)Outside the factory gate
B)In the class room
C)On the working days in the factory
D)None of the above

Question 56

Which of the following is not a method of on the - job-training method

A)Under study
B)Simulation
C)Job instruction
D)Committee assignment

Question 57

Principles of training evaluation are

A)Clarity
B)Reliability
C)Validity
D)All of these

Question 58

Which of the following is not an integral part of training programme

A)Pre training phase
B)Post training phase
C)Training implementation phase
D)Training recognition phase

Question 59

The work performed , responsibility involved and the skill and training required is present with

A)Development plans
B)Marketing plans
C)Financial plans
D)None of these

Question 60

Which of the following is not an objective of modern performance appraisal system?

A)Salary increase
B)Indentifying training needs
C)Punishing the employees
D)Promotion decision

Question 61

A retrenchment strategy is used to reduce

A)Technical losses
B)Financial losses
C)The scale and scope of the business operation
D)All of the above

Question 62

Which of the following provides a set of rights, responsibilities, and obligations the structure the behavior of the employer and the employee?

A)The employment contract
B)The financial contract
C)The ethical contract
D)Any of the above

Question 63

Criticisms of training are based on the understanding that

A)It is challenging method of learning
B)It is linked with short term goals
C)It is not liked by trade unions
D)All of the above

Question 64

Performance management should be seen as a process which is a

A)Once a year task
B)Twice a year activity
C)Ongoing process or cycle
D)Engaged in when the appraisals are carried out

Question 65

Many a times in the organizations, the schemes that reward employees for their better performance, fail because

A)Management does not take timely action
B)The link between extra pay and performance is unclear
C)Undue politics prevail
D)They do not compliance with trade union agreements

Question 66

The time scale for performance appraisals are

A)Annually
B)Biannually
C)Monthly
D)Weekly

Question 67

A performance rating system is

A)Grade or score relating to overall performance
B)Financial targets accomplished during the year
C)Attendance of the individual during the year
D)None of the above

Question 68

Apprenticeship training is a type of

A)On-the job training
B)Off- the job training
C)Both 'a' and 'b'
D)None of these

Question 69

Which of the following statement clearly denotes the meaning of the word 'appraisal'?

A)A system used to improve the performance of personnel
B)The main way in which employees wages are determined
C)The evaluation of an individual employee's performance over a given period of time
D)None of the above

Question 70

HRD can be

A)A platform for organizational transformation
B)A vehicle for global knowledge transfer
C)Both 'a' and 'b'
D)Neither 'a' or 'b'

Question 71

In which of the following processes HRD is not needed?

A)Implementing new policy
B)Deciding to buy the latest machinery
C)Meeting changes in the organizational development
D)Changing an organization's culture

Question 72

Training and development helps to achieve?

A)Personal goals
B)Group goals
C)Organizational goals
D)All of the above

Question 73

In which of the following ways organizations are benefitted through training and development?

A)It leads to profitability
B)It improves relationship between employer and employee
C)It improves the job knowledge and skills at all levels of the organization
D)All of the above

Question 74

Which of the following is not a way of benefit to an individual working in an organization through training and development?

A)It leads to profitability
B)It improves relationship between employer and employee
C)It improves the job knowledge and skills at all levels of the organization
D)All of the above

Question 75

Which of the following cannot be considered as the objectives of performance appraisal

A)To provide feedback to the employees regarding their past performance
B)To take decisions related to increments
C)To take decisions related to overall objectives of the organization
D)To judge the effectiveness of the other human resource functions such as recruitment selection, training and development