Deck 3: Organizing the Police Department

Question 1

The first supervisor in the police chain of command is the:

A) detective
B) captain
C) lieutenant
D) sergeant

Answer 1

D

Question 2

Who is generally in charge of a squad?

A) master patrol officer
B) corporal
C) lieutenant
D) sergeant

Answer 2

D

Question 3

The number of officers or subordinates a supervisor can supervise effectively is called:

A) chain of command
B) organizational index
C) span of control
D) effective level of supervision

Answer 3

C

Question 4

A patrol officer should report to his or her immediate ____________________, unless an emergency exists or speed is necessary.

A) department
B) sergeant
C) platoon
D) precinct

Question 5

The highly organized rank structure for sworn members of a department is known as:

A) functional command
B) chain of command
C) unity of command
D) supervision ratio

Question 6

The smallest geographical area a single patrol unit can patrol effectively is called a:

A) precinct
B) sector
C) beat
D) zone

Question 7

Police officers are considered ____________________ members of the department.

A) sworn
B) nonsworn
C) civilian
D) local

Question 8

The civil service system is a ____________________ system.

A) nepotism
B) favoritism
C) reward
D) merit

Question 9

Which of the following represents the standard order of civil service ranks within a police department from lowest to highest?

A) officer, sergeant, lieutenant, captain, chief
B) corporal, officer, sergeant, lieutenant, captain, chief
C) captain, officer, sergeant, corporal, lieutenant, chief
D) officer, sergeant, corporal, lieutenant, captain, chief

Question 10

The police strike of 1919 occurred in:

A) New York
B) Pittsburgh
C) Chicago
D) Boston

Question 11

Who is generally in charge of a platoon?

A) captain
B) lieutenant
C) inspector
D) detective

Question 12

The civil service system was created by the:

A) Pendleton Act
B) Civil Rights Act of 1964
C) Fourteenth Amendment
D) Civil Service Act of 1911

Question 13

The police structure in the United States is:

A) military
B) civilian
C) quasi-military
D) hemi-military

Question 14

The first officer at a crime scene is in charge until relieved, at which point the ____________________ takes charge of the scene.

A) captain
B) lieutenant
C) sergeant
D) detective/investigator

Question 15

The management concept that says that each individual in an organization is supervised by one immediate supervisor or boss who in turn reports to a higher supervisor is termed:

A) ladder of command
B) effective level of supervision
C) span of control
D) chain of command

Question 16

The collection of all officers working a particular shift is called a:

A) cohort
B) precinct
C) platoon
D) staff

Question 17

An entry-level police apprentice without general law enforcement powers suggested by the President's Commission on Law Enforcement and Administration of Justice is a:

A) police agent
B) police officer
C) community service officer
D) reserve officer

Question 18

The process of removing sworn officers from nonenforcement jobs and replacing them by nonsworn personnel is called:

A) rationalization
B) civilianization
C) upgrading
D) lateral transfer

Question 19

Police chiefs are possibly the key figure in the police organization because they:

A) get paid the most
B) appear before local government agencies
C) set the vision and tone for the department
D) work shifts when officers are sick

Question 20

Using a traditional three-tour system, how many officers does it take to cover one day?

A) 2
B) 3
C) 4
D) 5

Question 21

Shared leadership attained renewed interest in the 1980s and 1990s in response to:

A) the court case of Tennessee v. Garner
B) New York City's successful implementation
C) the riots in Los Angeles
D) Japanese industry's success

Question 22

Activities that benefit other units within the police department more frequently than do administrative activities are called:

A) personnel processes
B) operational procedures
C) auxiliary services
D) resource functions

Question 23

Another name for chain of command is __________

Question 24

Total quality management, quality circles, job involvement, participative management, and employee empowerment are all known as forms of ____________________.

A) bottom-up leadership
B) top-down leadership
C) shared leadership
D) theory X leadership

Question 25

Activities performed in direct assistance to the public are called:

A) administration
B) operations
C) auxiliary services
D) fraternal procedures

Question 26

____________________ is defined as an organizational model marked by hierarchy and promotion on professional merit and skill.

A) Keynesian paradigm
B) Bureaucracy
C) Privatization
D) Monetarism

Question 27

An example of an auxiliary unit in a police department would be:

A) criminal investigations
B) community relations
C) communications
D) training

Question 28

The independent body in Broken Arrow, Oklahoma, that has authority to make binding decisions on a wide range of policy issues, working conditions, and departmental strategies is called a ____________________.

A) community review board
B) community team
C) leadership team
D) police chief's administrative team

Question 29

Informal job actions by officers in which they refuse to perform certain job functions in an attempt to win labor concessions from their employers are called ____________________.

A) blue flu
B) sit-out
C) blackout
D) blue-out

Question 30

What is an example of an administrative unit in a police department?

A) records
B) alcohol testing
C) personnel
D) community relations

Question 31

The concept of dividing the tasks of an organization according to personnel, area, time, and function or process is called __________

Question 32

An example of an operations unit in a police department would be:

A) patrol
B) communications
C) training
D) internal affairs

Question 33

The President's Commission on Law Enforcement and Administration of Justice recommended:

A) hiring lateral police officers
B) developing a national police retirement system
C) hiring more women
D) forming permanent police reserve units

Question 34

The number of officers or subordinates that a supervisor can supervise effectively is called the __________.

Question 35

Which group is considered the backbone of police services?

A) detectives
B) patrol officers
C) training officers
D) community service officers

Question 36

Tradition and civil service rules have established the police officer's working day as ____________________ hours.

A) 6
B) 8
C) 10
D) 12

Question 37

Chain of command may be violated in two situations. They are __________ and __________.

Question 38

The power of police is limited by state laws and the:

A) Pendleton Act
B) district attorney
C) Bill of Rights
D) municipal judge

Question 39

The concept that each individual in an organization is directly accountable to only one supervisor is called __________

Question 40

Female officers prefer a leader who is considered "transformational" and ____________________.

A) autocratic
B) situational
C) democratic
D) laissez faire

Question 41

A civil service system solves all managerial problems with promotion, demotion, and dismissal.

Question 42

Most police departments, particularly large departments, are governed by civil service regulations.

Question 43

The first-line supervisor in the police chain of command is the __________

Question 44

A reserve officer is not considered to be sworn personnel.

Question 45

Most police management experts say the span of control in a police department should be one supervisor to every 11 to 15 officers of a lower rank.

Question 46

Most government employees at the federal, state, and local levels are managed by a civil service system.

Question 47

The process of removing sworn officers from noncritical or nonenforcement tasks and replacing them with civilians or nonsworn employees is called __________

Question 48

The 4-10 schedule makes it easier for managers to schedule employees.

Question 49

Discuss the basic paradox of police discretion and control-oriented management.

Question 50

Describe the major strengths and weaknesses of the civil service system.

Question 51

Detail the benefits of a police union.

Question 52

No matter the size of the agency, the chain of command starts with the __________

Question 53

Police unions are predominantly local organizations that bargain and communicate with the local police department and the mayor or chief's office.

Question 54

Delineate the ranks in the police hierarchy from bottom to top, and explain the responsibilities of each rank.

Question 55

The traditional principles of management have been described using the acronym:

Question 56

Modern police organizations can be considered bureaucracies.

Question 57

Define civilianization and discuss the reasons for it.

Question 58

The ability and opportunity to transfer from one police department to another is called __________

Question 59

In some jurisdictions, reserve officers are paid, and in some they are not.

Question 60

All three shifts in the police three-tour system have the same characteristics.

Question 61

What are the major managerial concepts that must be considered when organizing a police department by area?

Question 62

Discuss what ethical leadership is and how it is demonstrated.

Question 63

Explain the concept of shared leadership. Use the Broken Arrow, Oklahoma, Police Department as an example.

Question 64

Identify the staffing issues that must be considered in organizing a police department that operates 7 days a week, 24 hours a day.

Question 65

Identify the backbone of the police department, and tell why this group's members are the most important people in police service.