Deck 11: Group Decision Making, Collaborative Systems, and AI Support

Question 1

When information is sent and received almost simultaneously, the communication is in asynchronous (real-time) mode.

Answer 1

False

Question 2

Social collaboration is usually done on email.

Answer 2

False

Question 3

The goal of collaborative workflow tools is to empower knowledge workers.

Answer 3

True

Question 4

CCI studies have indicated that when people and computers work together for teams to solve problems, they tend to be less innovative than when working alone.

Question 5

Collective intelligence can only be supported by three specific platforms.

Question 6

When people are creating various types of content and sharing it with others (for pay or free), this is an example of crowd voting.

Question 7

Crowds can provide ideas in a collaborative or a competitive mode. However, the crowd's role may differ at different stages of the decision-making process.

Question 8

There is no need for a company to use an outside vendor when implementing a crowdsourcing project for problem-solving.

Question 9

To assist in meeting preparation, AI is used to find a convenient time for meetings to take place. AI can assist in scheduling meetings so that all can participate.

Question 10

To assist in predictions, natural language processing (NLP) can be used to sort ideas and organize them for improved evaluation.

Question 11

Advancement in AI enables the automation of nonmanual activities.

Question 12

Which type of tool would not be appropriate for same time/same place interaction?

A) instant messaging
B) decision room
C) whiteboard
D) email

Question 13

Which type of tool would not be appropriate for different time/same place interaction?

A) web-based GSS
B) document sharing
C) videoconferencing playback
D) voice memo

Question 14

Which type of tool would not be appropriate for different time/different place interaction?

A) web-based GSS
B) virtual whiteboard
C) videoconferencing playback
D) chatting

Question 15

Which of the following is not a synchronous groupware software application?

A) IM
B) videoconferences
C) tweets
D) instant videos

Question 16

Which of the following is not a asynchronous groupware software application?

A) tweets
B) joint webpage creation
C) virtual workspaces
D) email

Question 17

Which of the following is not one of the ways to categorize CI into a major area of application?

A) cognition
B) cooperation
C) communication
D) coordination

Question 18

Alibaba.com is using teams of robots in its:

A) product design.
B) logistics.
C) product assembly.
D) smart warehouses.

Question 19

A Group Support System is characterized by all of the following EXCEPT:

A) Designed to enhance group work.
B) Improve the quality of virtual meetings.
C) Describes software systems only.
D) Designed to maximize collaboration.

Question 20

Swarm AI (or AI swarm) provides what one needed component for the interconnections among people creating the human swarm?

A) algorithms
B) ideas
C) data
D) all of these

Question 21

The outcome of a meeting depends partly on the knowledge, opinions, and ________ of its participants and the support they give to the outcome.

Question 22

In addition to making decisions, groups also support decision-making subprocesses such as ________.

Question 23

A major task of managers is ________, which has become one area of human-machine collaboration.

Question 24

________ provides the algorithms for the interconnections among people creating the human swarm.

Question 25

For effective collaborative intelligence to take place, Coleman (2011) stipulates that group collaboration must have several components. List 10 of these components:

Question 26

Discuss the challenges that must be considered when creating human/robot collaborations.