Deck 3: Professionalism and Job-Seeking Skills

Question 1

The nursing assistant (NA) is anticipating a snowstorm and needs to care for the assigned residents in the morning. How would the NA best exemplify professional behavior?

A) Explain to the supervisor that the roads are bad so the NA will be late.
B) Ask another NA at work to cover until the NA can arrive to work.
C) Plan for back-up care for the NA's children when school is cancelled.
D) Provide a few extra minutes to scrape the windshield before driving.

Answer 1

Plan for back-up care for the NA's children when school is cancelled.

Question 2

The nursing assistant (NA) is working with residents and other health care professionals. How would the NA best display a professional attitude?

A) Listen to residents intently in a caring manner.
B) Chart interventions that were not completed.
C) Tell the other NAs there is not enough time to help them.
D) Talk negatively about residents in the break room.

Answer 2

Listen to residents intently in a caring manner.

Question 3

The nursing assistant (NA) intends to apply to a position in a hospital. What is the best way to prepare the application materials? Select all that apply.

A) Place the order of previous employment with the most recent last.
B) Establish one realistic, clear, and concise career goal in the resume.
C) Explain in the education section willingness to become a nurse.
D) Construct a long resume to convey impressiveness.
E) Prepare a separate short cover letter and list of references.

Answer 3

Establish one realistic, clear, and concise career goal in the resume.
Prepare a separate short cover letter and list of references.

Question 4

The nursing assistant wants to establish a professional work ethic in the nursing home. Once assigned tasks are complete, the best action is to:

A) surf the Internet for ways to help older adults get more involved in activities.
B) ask residents who are bored and want to talk to share details of their pasts.
C) ask other health care team members if they need help with care.
D) restock supplies and take out the trash from all the trash cans in the unit.

Question 5

What is it called when a person imagines what it would feel like to be in another person's situation?

A) Sympathy
B) Conscientiousness
C) Accountability
D) Empathy

Question 6

Which are attributes of a good work ethic? Select all that apply.

A) Reliability
B) Deceit
C) Punctuality
D) Cooperativeness
E) Empathy

Question 7

Which is necessary to maintain physical health? Select all that apply.

A) Scheduling a routine physical examination each year
B) Exercising on a regular basis
C) Sleeping 4 hours most nights
D) Eliminating all fat from diet
E) Not smoking

Question 8

What behavior(s) should the nursing assistant choose to best maintain physical health? Select all that apply.

A) Prepare a conducive sleep environment to get 7 hours of sleep.
B) Establish and follow a regular daily exercise routine for at least 30 minutes.
C) Change to e-cigarettes instead of smoking tobacco products.
D) Perform correct handwashing to decrease the risk of illness.
E) Follow a keto diet to help lower levels of cholesterol and fats.

Question 9

What action(s) should the nursing assistant take to best prevent burnout in the workplace? Select all that apply.

A) Schedule a break each shift.
B) Ask for a change in client assignment occasionally.
C) Articulate negative feelings at work.
D) Establish a regular routine of exercise.
E) Use counseling as needed.

Question 10

Why is it important to practice good personal hygiene? Select all that apply.

A) To present a professional image
B) To keep safe and healthy on the job
C) To give clients and residents confidence in the care received
D) To prevent the spread of infection to others
E) To receive promotions and pay raises

Question 11

Which habit will help ensure that a nursing assistant will be punctual for work?

A) Exercising for 20 minutes three times a week
B) Regularly completing the necessary documentation
C) Leaving for work early when the roads are icy and snow covered
D) Offering to help others on the team after completing assigned tasks

Question 12

What must be done in order to create a reference list?

A) Include a list of three to four people who know the nurse well and have worked with the nurse.
B) Create a list of four to five places where the nurse would like to work.
C) Prepare a list of three to five questions to ask the interviewer during the nurse interviews.
D) Write a one- to two-page resume to give to the interviewer during the nurse interviews.

Question 13

What is the best way(s) for the nursing assistant to articulate professionalism when leaving a job? Select all that apply.

A) Writing a letter that tells the employer of the decision to leave.
B) Providing the employer with a 2-weeks' notice before leaving.
C) Thanking the employer for the opportunity to work for them.
D) Telling coworkers about the pay increase and benefits of the new job.
E) Keeping all the institution-issued uniforms and equipment.

Question 14

A client who was admitted to the facility a few days ago is particularly difficult to work with. Which response by the nursing assistant shows empathy?

A) "I wonder what is making the client so uncooperative."
B) "Is that client as disrespectful to everyone else or just to me?"
C) "I'll spend extra time with the client to help the client feel welcomed."
D) "The client must be in pain and need medication; I'll let the nursing assistant know."

Question 15

A health care facility offers its employees a free membership in a local exercise program. What is the main benefit(s) of this opportunity? Select all that apply.

A) It is a means of managing stress.
B) It makes the employees feel appreciated.
C) It is a chance for the employees to socialize with each other.
D) It helps the employees become stronger and less likely to be injured lifting clients.

Question 16

Which would be considered an example of cooperativeness among the nursing assistant staff?

A) "I just saw one of your residents drop their dentures on the floor. You might want to clean them soon."
B) "I just love sitting in the dining room and visiting with your resident."
C) "While you were helping a resident to the bathroom, I went ahead and delivered your trays to the rest of your team."
D) "When I think about your resident that is so lonely, I just want to march in there and tell them to stop being negative. They are making all of us depressed."

Question 17

The nursing assistant (NA) has just been hired for a position at a local nursing home. Which action could result in immediate termination?

A) The NA is in the process of being divorced and claims two children on the health benefits form.
B) The NA was fired from a previous position because of frequent absenteeism but did not include this information on the application.
C) The NA has had two traffic violations for speeding in the past 6 months.
D) The NA tells coworkers about having recently completed the NA program.

Question 18

A resident is admitted to the nursing home. Which response by the nursing assistant best articulates professionalism?

A) "Hi Nellie, welcome to Sunny Acres Nursing Home."
B) "And how are you, you are just a cutie now aren't you?"
C) "Hello Mrs. Smith, how would you like me to address you?"
D) "Hello sweetie, I am your nursing assistant."

Question 19

The nursing assistant is caring for a client who has difficulty speaking after a recent stroke and has also become incontinent. The client becomes frustrated and begins to cry. Which statement by the nursing assistant best shows empathy?

A) "I am so sorry that you had a stroke and have become incontinent."
B) "It's going to be all right, I am here to clean you up and provide you with dry clothes."
C) "It must be frustrating to not be able to say when you need to go to the bathroom."
D) "I have a grandma that had the same thing happen and she got better, so hang in there."

Question 20

The nursing assistant (NA) gathered the linens and sent them to laundry. When helping the resident with oral care, the NA reached for the dentures that were soaking in the denture cup overnight and finds the dentures are missing. The resident reported setting the dentures on the bed to get ready for breakfast. What is the priority action for the NA to take?

A) Write a lost item report and send it to the laundry service that is out of the facility.
B) Ask the resident if there is a back-up pair of dentures to wear until the other one is found.
C) Report the event to the nursing supervisor and search through the laundry before it leaves.
D) Provide soft foods because the dentures are missing, so the resident can enjoy breakfast.

Question 21

Which action(s) by the nursing assistant display(s) a professional appearance? Select all that apply.

A) Wearing well-manicured long nails with nail polish
B) Using holiday earrings that hang down several inches
C) Donning a clean, pressed uniform that complies with policy
D) Spraying additional cologne on to hide odors at work
E) Keeping long hair tied back in an attractive style