Deck 3: Twenty-First-Century Thinking About Leadership and Management

Question 1

What concept is servant leadership based upon?

A) Trusting and valuing employees
B) Genuinely liking your colleagues
C) A laissez-faire style of leadership
D) A dynamic leadership charisma

Answer 1

Trusting and valuing employees

Question 2

What is the critical leadership skill when attempting to build a cooperative and effective team?

A) Showing their true feelings
B) Empathizing with followers
C) Identifying existing emotions in themselves and others
D) Manipulating the emotions of all involved to achieve stated goals

Answer 2

Identifying existing emotions in themselves and others

Question 3

Which principle will help increase the likelihood that followers do not mislead their leader?

A) Support the followers' right to disagree
B) Rely only on facts and discount intuition
C) Discourage acceptance until the facts are proved
D) Identify who to rely upon and who not to listen to

Answer 3

Support the followers' right to disagree

Question 4

Which statement regarding the characteristics of a good leader is true?

A) They are totally trustworthy
B) They may have character flaws
C) They are by nature good intentioned
D) Charisma is their strongest attribute

Question 5

To decrease overtime, the manager of a surgical unit offers nurses who get their work finished on time for an entire 2-month period an extra day off with pay at regular time. What is this an example of?

A) Bribing nurses
B) Quantum leadership
C) Principal agent theory
D) Servant leadership

Question 6

Which statement concerning nursing leadership functioning at its potential is true?

A) The leadership role is most important in nursing today
B) Leadership is most important in managing health-care costs
C) The most important nursing leadership role is being charismatic
D) There is a need to integrate nursing management and nursing leadership

Question 7

What is the conclusion of interactional theories regarding successful leadership?

A) Leaders, followers, and the situation were all variables that interacted
B) The situation had the most profound effect on success in leadership
C) The situation has a greater effect on outcomes than followers do
D) Good results would occur if leaders led well

Question 8

What is an example of a positive outcome of a leader's emotional intelligence?

A) Emotions are held in check
B) Emotions are used effectively
C) Expression of one's emotions is expected
D) Expression of one's emotions is encouraged

Question 9

A manager has proposed to the hospital board that it hires someone to teach management and leadership classes and that head nurses are paid to attend the classes. What is this an example of?

A) Using emotional intelligence
B) Transformational leadership
C) Building human capital
D) Using quantum leadership

Question 10

An organization has hired six RNs who have recently immigrated to the United States. The manager has noticed they interact very little with other staff, often speaking in their own language during their breaks, although they speak English while on duty. Which intervention would be the most helpful action for the manager to help these new RNs better assimilate?

A) Explain to the new nurses the problem that their isolating is causing.
B) Arrange to send them to an English language course at the local adult school.
C) Ask the established RNs to make an effort to include the new nurses in after-work activities.
D) Begin a short sharing session before client report, so all RNs can share information about their cultures and differences in client care.

Question 11

What is a focus of thought leadership?

A) Challenging the status quo
B) Learning new technolog y
C) Keeping up with current nursing knowledge
D) Being a transformational leader

Question 12

What statement describes the concept of quantum leadership?

A) Ability to use emotions effectively that is required by leader-managers in order to enhance their success
B) In order to lead, leaders must be true to themselves and their values and act accordingly
C) One individual convinces another to consider a new idea, product, or way of looking at things
D) The environment and context in which people work is complex and dynamic and that this has a direct impact on organizational productivity

Question 13

A transition has occurred in the twenty-first-century industrial age leadership to what type of leadership?

A) Relationship age
B) Quantum
C) Authentic
D) Thought

Question 14

There are current and future paradigm shifts in health care that affect the leadership skills needed by nurses in the twenty-first century. What issue at the organizational and unit levels are nurse-leaders being directed to address?

A) Active involvement in greatly needed health-care reform
B) Persistent and growing international nursing shortage
C) Shortage of qualified first-level nursing managers
D) High turnover rates by staff nurses

Question 15

How many characteristics such as servant leadership does Tabaka suggest is required of an agile organization today?

A) 1
B) 5
C) 10
D) 15

Question 16

Goleman in his best seller Emotional Intelligence identifies self-awareness as one of the five components of emotional intelligence. What is self-awareness?

A) The ability to recognize and understand one's moods, emotions, and drives as well as their effects on others
B) The ability to control or redirect disruptive impulses or moods as well as the propensity to suspend judgment
C) A passion to work for reasons that go beyond money or status; a propensity to pursue goals with energy and commitment
D) The ability to understand and accept the emotional makeup of other people

Question 17

Goleman in his best seller Emotional Intelligence built upon work in his identification of five components of emotional intelligence. Which component of emotional intelligence is occurring when a person is proficiently handling relationships and building networks?

A) Self-regulation
B) Motivation
C) Empathy
D) Social skills

Question 18

Shirey suggests there are five distinguishing characteristics of authentic leaders. Which characteristic is occurring when authentic leaders link between purpose and passion by having congruence in beliefs and actions?

A) Purpose
B) Values
C) Heart
D) Relationships

Question 19

Avolio states that there are four factors that cover the components of authentic leadership. What is occurring when analyzing data rationally before making decisions?

A) Balanced processing
B) Internalized moral perspective
C) Relational transparency
D) Self-awareness

Question 20

Avolio states that there are four factors that cover the components of authentic leadership. What is occurring when one openly shares feelings and information appropriate to a situation?

A) Balanced processing
B) Internalized moral perspective
C) Relational transparency
D) Self-awareness

Question 21

Which action is associated with relationship age leadership? Select all that apply.

A) Communicates regularly with subordinates
B) Encourages teamwork to achieve problem solving
C) Includes committee representatives from all areas that will be affected by the change
D) Recognizes staff members who have contributed plausible problem-solving solutions

Question 22

A manager demonstrating an understanding of the principles of Human Capital theory will schedule which staff in-service? Select all that apply.

A) Effective communication skills
B) Financial planning for retirement
C) Advanced cardiopulmonary resuscitation
D) Meeting the needs of the patient's family

Question 23

Which activity supports the principles of strengths-based leadership?

A) Tuition reimbursement for LPN to RN transition programs
B) Rehab services to staff diagnosed with abuse problems
C) Mental health counseling for depression and anxiety
D) Smoking cessation support classes

Question 24

Which characteristics are associated with Collin's Highly Capable Individual level of leadership? Select all that apply.

A) Possesses useful knowledge
B) Builds effective interdisciplinary teams
C) Galvanizes members to achieve goals
D) Demonstrates effective organization skills

Question 25

Which response is characteristic of a servant leader?

A) "I don't think you have the skills necessary to be effective."
B) "Let me think about that request for 24 hours."
C) "Do whatever it takes to get it done fast."
D) "I'll personal handle this situation."