Deck 19: Planning, Conducting, and Recording Meetings

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Question
Meetings are less frequent today in business than they were 10 years ago.
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Question
If you're a manager, you can expect to devote a good deal of your time to meetings.
Question
People getting together at a convention or conference is a form of meeting.
Question
A co-worker stopping by your office to chat about a work-related issue is a form of meeting.
Question
Online meetings can be supported by a company called WebTex.
Question
Some companies use computers to help support meetings.
Question
Meetings can have as few as two people.
Question
Asking meeting attendees to vote on an issue to make a decision is common in many meetings.
Question
One way to better network is to join a community organization.
Question
Some organizations make it possible for employees to network through the Internet.
Question
The advantage to a team meeting is that members always have plenty of time to prepare for them.
Question
Agendas are the same thing as minutes.
Question
In general, there are six purposes in having a meeting
Question
It's a good idea to release an agenda for a meeting at least two weeks before the actual meeting to give participants a chance to prepare.
Question
A good meeting agenda indicates who is sponsoring or introducing each item on it.
Question
If you're planning a long meeting, you should recognize that networking is part of the value of the meeting, so build in time for it with breaks.
Question
The standard agenda is a six-step process for solving problems.
Question
A strategy for large groups to choose priorities quickly is called dot planning.
Question
Meeting minutes should avoid listing who was present or who was not to avoid embarrassing anyone.
Question
Meeting electronically may rob participants of the chance to socialize over such activities as lunch or breaks.
Question
Robert's Rules of Conduct summarizes parliamentary procedure.
Question
Regular staff meetings have been replaced by e-mail, though it's still possible for the occasional meeting to be held.
Question
Agenda is Latin for "to be done"; therefore, try to distribute an agenda at least a few days before the meeting.
Question
Meetings should always have a single purpose-anything more and the attendees will get confused.
Question
While it's a good idea to stick to an agenda for a meeting, it's also a good idea to leave some time for networking among members.
Question
Never allow for meeting participants to joke; any frivolity at meetings can only be counterproductive.
Question
People who talk the loudest and longest usually are the best contributors at a meeting.
Question
Meetings that take a lot of preparation are more likely to be unproductive than other meetings.
Question
The good thing about large meetings is that you're guaranteed the opportunity to speak more than once.
Question
Open issues in meetings have yet to be resolved.
Question
Linking your comment at a meeting to a more powerful member is a bad idea, as most people will see the tactic as shallow and manipulative.
Question
You can take advantage of meetings with your boss-even those that are short and impromptu-by planning for them.
Question
Planning scripts is a way to help prove to your boss that you are promotable.
Question
With technology, it is now possible to have meetings online; this is the preferred form for most companies today.
Question
The same rules apply when meeting through technology as when meeting face-to-face.
Question
Face-to-face meetings are never necessary, but simply optional.
Question
The increased number of teams means that

A) Meetings are held less often today than before.
B) Meetings are held with the same frequency as before.
C) Meetings are held more often today than before.
D) Meetings are held with the same frequency as before, but there are more participants.
E) None of the above.
Question
Parliamentary meetings are held with

A) Loose rules.
B) Strict rules.
C) No rules.
D) Optional rules.
E) None of the above.
Question
The first step in dot planning is to

A) Have the group brainstorm ideas.
B) Pass out strips of dots to participants.
C) Place dots on items participants find valuable or a priority.
D) All of the above.
E) None of the above.
Question
For long meetings, allow for short breaks every two hours and generous breaks

A) Once a day.
B) Twice a day.
C) Three times a day.
D) Four times a day.
E) Five times a day.
Question
Which of the following is NOT a common type of meeting?

A) Parliamentary meetings.
B) Team meetings.
C) Sales meetings.
D) Crisis meetings.
E) All of the above are common types of meetings.
Question
Your group meets to discuss several issues important to updating the process for new hires. Though you've set aside an hour for the meeting, it's obvious after the first 25 minutes that the group is unlikely to get to all of the items you'd raised. You're disappointed because you'd hoped that a discussion would yield better results. To make the next meeting more productive, your BEST strategy is to

A) Invite fewer people because too large a group often results in too much inefficiency.
B) Invite more people because the more voices you have, the more ideas you get.
C) Follow Robert's Rules of Order more closely, especially when it comes to voting.
D) Create an agenda that includes topics and the time allotted to discussing them.
E) Both C and D
Question
Schedule controversial items

A) Early in the meeting, when participants' energy level is high
B) In the middle of the meeting, after participants have had time to warm up to each other
C) Late in the meeting; there's no point in making everyone upset at the beginning
D) Not at all; controversial items should be decided on paper, through a memo or letter.
E) None of the above.
Question
Your group assembles to discuss a contentious issue regarding the hiring and recruitment process for minorities. You're not sure how many people are for or against changing the policy, but you want to keep the meeting on track. Your BEST strategy is to

A) Not impose any sort of structure on the discussion to encourage a free exchange of ideas.
B) Impose a structure by letting those who are for keeping the policy as is speak first.
C) Ask that speakers for and against alternate, stopping when no one remains on a side.
D) Table the discussion until a later date so that anyone with strong feelings has time to cool off.
E) Either A or C
Question
Which of the following is NOT a step in a standard agenda?

A) Gather information.
B) Generate alternate solutions.
C) Understand what the group has to deliver.
D) All of these are steps.
E) None of the above are steps.
Question
You've been in your organization for nearly five years, and you're starting to feel stagnant in both your skills and your familiarity with your discourse community. To revitalize, you should

A) Reach out to people beyond your department.
B) Get to know more people socially, perhaps by going to lunch.
C) Do nothing, as studies suggest that the five-year mark is a common point for employees to stagnate.
D) None of the above.
E) A and B
Question
Which of the following is NOT among the three kinds of information Michael Begeman suggests to record in meeting minutes?

A) Decisions reached.
B) Action items.
C) Open issues.
D) Closed issues.
E) B and C
Question
You've noticed that at meetings with senior members of your department, people seem uninterested in what you have to say. Which of the following is the BEST step to take to improve your standing with them?

A) Come to the meetings earlier; chances are, people are offended if you arrive after them.
B) Double-check your attire; you may be dressing too informally for the group.
C) Link comments to those of powerful people in the group.
D) Shrug it off; you can't please everybody.
E) None of the above.
Question
At face-to-face meetings, you feel that you're more effective in getting your point across than in e-mail or other kinds of electronic meetings. This is probably because

A) You can cover more "small" issues in addition to the larger ones in person.
B) You're body language and other nonverbal cues have a positive affect on your audience.
C) Some of your comments in e-mail might seem too sharp compared to when you speak them.
D) All of the above.
E) Only A and B
Question
Explain how to use dot planning.
Question
Explain the steps you can take to be taken more seriously in meeting.
Question
Explain how to use informal meetings with the boss to advance your career.
Question
Explain the special considerations required for virtual meetings.
Question
_________ _________ __________ are held to announce new policies and products, answer questions, share ideas, and motivate workers.
Question
_________ and _________ __________ allow people in different locations to participate in the same conversation.
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Deck 19: Planning, Conducting, and Recording Meetings
1
Meetings are less frequent today in business than they were 10 years ago.
False
2
If you're a manager, you can expect to devote a good deal of your time to meetings.
True
3
People getting together at a convention or conference is a form of meeting.
True
4
A co-worker stopping by your office to chat about a work-related issue is a form of meeting.
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5
Online meetings can be supported by a company called WebTex.
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6
Some companies use computers to help support meetings.
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k this deck
7
Meetings can have as few as two people.
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8
Asking meeting attendees to vote on an issue to make a decision is common in many meetings.
Unlock Deck
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k this deck
9
One way to better network is to join a community organization.
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10
Some organizations make it possible for employees to network through the Internet.
Unlock Deck
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Unlock Deck
k this deck
11
The advantage to a team meeting is that members always have plenty of time to prepare for them.
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k this deck
12
Agendas are the same thing as minutes.
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13
In general, there are six purposes in having a meeting
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14
It's a good idea to release an agenda for a meeting at least two weeks before the actual meeting to give participants a chance to prepare.
Unlock Deck
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Unlock Deck
k this deck
15
A good meeting agenda indicates who is sponsoring or introducing each item on it.
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k this deck
16
If you're planning a long meeting, you should recognize that networking is part of the value of the meeting, so build in time for it with breaks.
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k this deck
17
The standard agenda is a six-step process for solving problems.
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18
A strategy for large groups to choose priorities quickly is called dot planning.
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19
Meeting minutes should avoid listing who was present or who was not to avoid embarrassing anyone.
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20
Meeting electronically may rob participants of the chance to socialize over such activities as lunch or breaks.
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k this deck
21
Robert's Rules of Conduct summarizes parliamentary procedure.
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22
Regular staff meetings have been replaced by e-mail, though it's still possible for the occasional meeting to be held.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
23
Agenda is Latin for "to be done"; therefore, try to distribute an agenda at least a few days before the meeting.
Unlock Deck
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Unlock Deck
k this deck
24
Meetings should always have a single purpose-anything more and the attendees will get confused.
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k this deck
25
While it's a good idea to stick to an agenda for a meeting, it's also a good idea to leave some time for networking among members.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
26
Never allow for meeting participants to joke; any frivolity at meetings can only be counterproductive.
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k this deck
27
People who talk the loudest and longest usually are the best contributors at a meeting.
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k this deck
28
Meetings that take a lot of preparation are more likely to be unproductive than other meetings.
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k this deck
29
The good thing about large meetings is that you're guaranteed the opportunity to speak more than once.
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k this deck
30
Open issues in meetings have yet to be resolved.
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31
Linking your comment at a meeting to a more powerful member is a bad idea, as most people will see the tactic as shallow and manipulative.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
32
You can take advantage of meetings with your boss-even those that are short and impromptu-by planning for them.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
33
Planning scripts is a way to help prove to your boss that you are promotable.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
34
With technology, it is now possible to have meetings online; this is the preferred form for most companies today.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
35
The same rules apply when meeting through technology as when meeting face-to-face.
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k this deck
36
Face-to-face meetings are never necessary, but simply optional.
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k this deck
37
The increased number of teams means that

A) Meetings are held less often today than before.
B) Meetings are held with the same frequency as before.
C) Meetings are held more often today than before.
D) Meetings are held with the same frequency as before, but there are more participants.
E) None of the above.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
38
Parliamentary meetings are held with

A) Loose rules.
B) Strict rules.
C) No rules.
D) Optional rules.
E) None of the above.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
39
The first step in dot planning is to

A) Have the group brainstorm ideas.
B) Pass out strips of dots to participants.
C) Place dots on items participants find valuable or a priority.
D) All of the above.
E) None of the above.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
40
For long meetings, allow for short breaks every two hours and generous breaks

A) Once a day.
B) Twice a day.
C) Three times a day.
D) Four times a day.
E) Five times a day.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
41
Which of the following is NOT a common type of meeting?

A) Parliamentary meetings.
B) Team meetings.
C) Sales meetings.
D) Crisis meetings.
E) All of the above are common types of meetings.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
42
Your group meets to discuss several issues important to updating the process for new hires. Though you've set aside an hour for the meeting, it's obvious after the first 25 minutes that the group is unlikely to get to all of the items you'd raised. You're disappointed because you'd hoped that a discussion would yield better results. To make the next meeting more productive, your BEST strategy is to

A) Invite fewer people because too large a group often results in too much inefficiency.
B) Invite more people because the more voices you have, the more ideas you get.
C) Follow Robert's Rules of Order more closely, especially when it comes to voting.
D) Create an agenda that includes topics and the time allotted to discussing them.
E) Both C and D
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
43
Schedule controversial items

A) Early in the meeting, when participants' energy level is high
B) In the middle of the meeting, after participants have had time to warm up to each other
C) Late in the meeting; there's no point in making everyone upset at the beginning
D) Not at all; controversial items should be decided on paper, through a memo or letter.
E) None of the above.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
44
Your group assembles to discuss a contentious issue regarding the hiring and recruitment process for minorities. You're not sure how many people are for or against changing the policy, but you want to keep the meeting on track. Your BEST strategy is to

A) Not impose any sort of structure on the discussion to encourage a free exchange of ideas.
B) Impose a structure by letting those who are for keeping the policy as is speak first.
C) Ask that speakers for and against alternate, stopping when no one remains on a side.
D) Table the discussion until a later date so that anyone with strong feelings has time to cool off.
E) Either A or C
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
45
Which of the following is NOT a step in a standard agenda?

A) Gather information.
B) Generate alternate solutions.
C) Understand what the group has to deliver.
D) All of these are steps.
E) None of the above are steps.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
46
You've been in your organization for nearly five years, and you're starting to feel stagnant in both your skills and your familiarity with your discourse community. To revitalize, you should

A) Reach out to people beyond your department.
B) Get to know more people socially, perhaps by going to lunch.
C) Do nothing, as studies suggest that the five-year mark is a common point for employees to stagnate.
D) None of the above.
E) A and B
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
47
Which of the following is NOT among the three kinds of information Michael Begeman suggests to record in meeting minutes?

A) Decisions reached.
B) Action items.
C) Open issues.
D) Closed issues.
E) B and C
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
48
You've noticed that at meetings with senior members of your department, people seem uninterested in what you have to say. Which of the following is the BEST step to take to improve your standing with them?

A) Come to the meetings earlier; chances are, people are offended if you arrive after them.
B) Double-check your attire; you may be dressing too informally for the group.
C) Link comments to those of powerful people in the group.
D) Shrug it off; you can't please everybody.
E) None of the above.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
49
At face-to-face meetings, you feel that you're more effective in getting your point across than in e-mail or other kinds of electronic meetings. This is probably because

A) You can cover more "small" issues in addition to the larger ones in person.
B) You're body language and other nonverbal cues have a positive affect on your audience.
C) Some of your comments in e-mail might seem too sharp compared to when you speak them.
D) All of the above.
E) Only A and B
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
50
Explain how to use dot planning.
Unlock Deck
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Unlock Deck
k this deck
51
Explain the steps you can take to be taken more seriously in meeting.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
52
Explain how to use informal meetings with the boss to advance your career.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
53
Explain the special considerations required for virtual meetings.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
54
_________ _________ __________ are held to announce new policies and products, answer questions, share ideas, and motivate workers.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
55
_________ and _________ __________ allow people in different locations to participate in the same conversation.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
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