Deck 1: Why Study Communication

Question 1

Communication skills are prized by

A) employers.
B) co-workers.
C) family.
D) all of the answers provided.

Answer 1

all of the answers provided.

Question 2

According to the text, what is the most important skill in business according to numerous industry surveys?

A) computer applications
B) actuarial expertise
C) interpersonal, group and presentation communication skills
D) who you know, not what you know

Answer 2

interpersonal, group and presentation communication skills

Question 3

Communication is defined as

A) process of understanding one another.
B) the process of understanding and sharing meaning.
C) the process of verbal and nonverbal interaction.
D) a process of interaction involving symbols and codes.

Answer 3

the process of understanding and sharing meaning.

Question 4

The four models of communication include:

A) one way, two way, interactive and transactional
B) linear, two way, interactive and constructivist
C) linear, constructivist, transactional and interactional
D) one way, two way, transactional and constructivist

Question 5

Essential components of communication include

A) sender, receiver, message, channel and feedback
B) source, listener, message, channel and feedback
C) sender, listener, message, channel, feedback, environment, context and interference
D) source, receiver, message, channel, feedback, environment, context and interference

Question 6

In the communication process, the message is

A) the stimulus or meaning produced by the source.
B) the words used by the sender to communicate meaning.
C) the verbal and nonverbal way a source communicates meaning.
D) the words, language, and way a sender communicates meaning.

Question 7

In the communication process, feedback is

A) the noise created when a microphone gets too close to a speaker
B) the response to a source, verbal and nonverbal.
C) the response to a receiver.
D) unintended responses from both sender and listener.

Question 8

In the communication process, environment is

A) tables, chairs and lighting.
B) the degree to which the communication is formal or informal.
C) the same as habitat.
D) the space between source and receiver.

Question 9

In the communication process, interference is

A) physical and psychological interruption in the communication process.
B) loud noises.
C) listening to your own internal monologue.
D) none of the options available.

Question 10

Intrapersonal communication involves communication:

A) within one's self
B) between two people
C) between three or more people
D) in a public setting.

Question 11

Interpersonal communication involves communication

A) within one's self.
B) between two people.
C) between three or more people.
D) in a public setting.

Question 12

Group communication is

A) communication between people in a group setting.
B) a dynamic process in which a small group of people engage in a conversation.
C) a static process in which a small group of people engage in a conversation.
D) an interactive conversation involving three people.

Question 13

Public communication is

A) a conversation between two people in a public setting.
B)a conversation between three people in a public setting.
C) a public-speaking situation where one person speaks to a group of people.
D) a public-speaking situation where people interact based on a common theme.

Question 14

Mass communication is

A) big or large communication
B) involves communicating a message to a large group of people in the same general area.
C) involves communicating a message to a large group of people not in the same physical location.
D) a form of communication which allows us to communicate our message to a large number of people.

Question 15

In terms of the basic principles of communication, communication is

A) constant.
B) inconsistent.
C) complicated.
D) hard to draw.

Question 16

In terms of the basic principles of communication, communication is

A) natural.
B) consistent.
C) easy.
D) constant.

Question 17

In terms of the basic principles of communication, you can stop communicating when

A) you are alone.
B) when you choose not to speak.
C) when you choose not to establish eye contact.
D) none of the options available.

Question 18

In terms of the basic principles of communication, you can stop communicating when

A) when you do not want to speak.
B) when you choose to speak
C) when you are less than one year old.
D) none of the options available. You cannot NOT communicate.

Question 19

In terms of the basic principles of communication, communication is

A) constant, transactional, a process, irreversible, and learned.
B) inconsistent, dynamic, complicated, and a process.
C) learned, interactional and reversible.
D) none of the options available.

Question 20

In terms of the basic principles of communication, communication is

A) constant, reversible, and learned.
B) inconsistent, complicated, and reversible.
C) learned and irreversible.
D) none of the options available.

Question 21

In terms of the basic principles of communication, communication is

A) reversible
B) irreversible
C) dynamic
D) static

Question 22

In terms of the basic principles of communication, communication is:

A) something once expressed you can take back, or reversible.
B) something once expressed you cannot take back, or irreversible.
C) fun and natural
D) none of the options available

Question 23

In terms of the basic principles of communication, communication is

A) inherited.
B) environmental.
C) culturally bound.
D) learned.

Question 24

In terms of the basic principles of communication, communication is

A) something you know how to do the moment you are born.
B) something you learn around age six.
C) fun and natural
D) learned.

Question 25

In terms of the basic principles of communication, communication is

A) a repeatable process.
B) a process we can replicate exactly.
C) generally predictable.
D) never the same twice.

Question 26

Communication skills are prized by employers, co-workers and family.

Question 27

The most important skill in business, according to numerous industry surveys, is actuarial expertise.

Question 28

The four models of communication include linear, constructivist, transactional and interactional.

Question 29

Essential components of communication include sender, listener, message, channel, feedback, environment, context and interference.

Question 30

In the communication process, the message is the stimulus or meaning produced by the source.

Question 31

In the communication process, feedback is the noise created when a microphone gets too close to a speaker.

Question 32

In the communication process, environment is the degree to which the communication is formal or informal.

Question 33

Label and describe one principle of communication.

Question 34

Label and describe one context of communication.

Question 35

Define communication and explain the three main points of the definition.

Question 36

Describe the linear model of communication and its main components.

Question 37

Describe the interactive model of communication and its main components.

Question 38

Describe the constructivist model of communication and its main components.

Question 39

Describe the two main aspects of interference as part of the communication process.

Question 40

"You can't take it back" is a phrase that relates to a principle of communication. Please label and describe that principle and provide an example.