Deck 1: Business Intelligence and Its Impacts

Question 1

Some say that knowledge is just richer, more-detailed information. How does knowledge differ intrinsically from information?

A) It doesn't really differ.
B) Knowledge is justified beliefs about relationships among concepts relevant to a particular area.
C) Knowledge is justified information.
D) Knowledge is equivalent to data.
E) None of the above

Answer 1

Knowledge is justified beliefs about relationships among concepts relevant to a particular area.

Question 2

How does structured information differ from unstructured information?

A) Structured information is never machine-readable.
B) Unstructured information is designed by humans for machines.
C) Structured information is information that has been mechanized by the organization.
D) Structured information is designed by humans for humans and is easy to create and consume.
E) None of the above

Answer 2

Structured information is information that has been mechanized by the organization.

Question 3

How is information related to data?

A) Information is a subset of data, only including those data that possess context, relevance, and purpose.
B) Information is useless; knowledge is more important since knowledge is justified information.
C) Information is raw, unmanipulated data taken from the company's transactions.
D) Information and data are the same thing.
E) None of the above

Answer 3

Information is a subset of data, only including those data that possess context, relevance, and purpose.

Question 4

Decision makers need quick reflexes due to:

A) technological progress in each market domain.
B) increasingly complicated decisions in each market domain.
C) exploding data volumes in each market domain.
D) an increasing pace of change in each market domain.
E) the time needed to recycle their knowledge.

Question 5

What is the focus of Knowledge Management?

A) Creating, sharing, and applying knowledge
B) Creating explicit knowledge only
C) Provide a single logical repository for an organization's data
D) Creating, hiding, and applying knowledge
E) Borrowing, sharing, and documenting knowledge

Question 6

Which choice is not a contribution of Business Intelligence?

A) Dissemination of real-time information
B) Creation of new knowledge based on the past
C) Responsive and anticipative decisions
D) Improved planning for the future
E) Reduction of salaries to economize

Question 7

How do BI solutions help improve operational performance?

A) The help reduce inefficiencies that arise from managers spending excessive time acquiring information and not enough time understanding and interpreting the information.
B) They help reduce inefficiencies that arise from managers spending excessive time reading their e-mail each day, talking on the phone, and taking long lunches.
C) They help managers assign more people to work on customer-oriented processes.
D) They facilitate new insights through the discovery of unknown patterns, correlations, and trends.
E) None of the above

Question 8

Which choice is not a major capability associated with Business Intelligence?

A) Organizational memory
B) Information integration
C) Business analytics
D) Better presentation
E) Increased employment

Question 9

Which is not one of the classifications of the factors driving Business Intelligence?

A) Increasingly Complicated Decisions
B) Insufficient BI tools
C) Technological Progress
D) Exploding Data Volumes
E) Need for Quick Reflexes

Question 10

According to Howson the average manager spends _______ hours a day looking for data for which _______ is later found useless?

A) 3 hours a day , 10% deemed useless
B) 2 hours a day, 75% deemed useless
C) 4 hours a day, 20% deemed useless
D) 3 hours a day, 0% deemed useless
E) None of the above