Deck 9: Collaboration Processes and Information Systems

Question 1

Equipment, personnel, and budgets are allocated to project managers during the starting activity of project management.

Answer 1

False

Question 2

The fundamental purpose of the starting activity in project management is to undertake project documentation.

Answer 2

False

Question 3

A cooperative team is a team in which each member works independently to accomplish his or her portion of the work.

Answer 3

True

Question 4

A supervisor decides to pay a set of invoices on a particular date. This is an example of a managerial decision.

Question 5

Few operational decisions require collaboration.

Question 6

Strategic decisions are decisions that support processes concerning broad-scope, organizational issues.

Question 7

A problem is a perceived difference between what is and what ought to be.

Question 8

A key management challenge during the doing activity of project management is to ensure that activities are accomplished on time.

Question 9

Collaborative decision making occurs when the final decision is made without iterations.

Question 10

Most strategic decisions do not require collaboration.

Question 11

Rescheduling activities in the project schedule is a sub-activity of the doing activity of project management.

Question 12

Two employees who work in different shifts communicate through e-mails. This is an example of synchronous communication.

Question 13

Members of a collaborative team work without reviewing or criticizing each other's work.

Question 14

Managerial processes and decisions are concerned with the allocation and utilization of resources.

Question 15

Making decisions, solving problems, and managing projects are the primary purposes of collaborative teams.

Question 16

The work product of a cooperative team is much better than that of a single individual working alone.

Question 17

Managerial decisions are decisions that support processes concerning day-to-day activities.

Question 18

The project schedule is determined during the planning activity of project management.

Question 19

The ability to give and receive critical feedback is a critical collaboration skill.

Question 20

Synchronous communication occurs when team members communicate without meeting at the same time using technology.

Question 21

Microsoft SharePoint is a comprehensive platform for creating, operating, and administrating Web sites.

Question 22

Office 365 is a program that includes e-mail and SharePoint.

Question 23

The resources of a SharePoint site cannot be used for general-purpose Web sites.

Question 24

Version-management systems limit the actions that can be taken by any particular user.

Question 25

Discussion forums and surveys provide documentation of members' views and opinions.

Question 26

Multiparty text chat is a tool used for synchronous communication.

Question 27

Virtual meetings are meetings in which participants do not meet in the same place.

Question 28

A SharePoint site is a collection of resources that is accessed using HTTP, HTML, and related protocols.

Question 29

Team members will be obligated to participate if a discussion forum is used for communication.

Question 30

Communicating through a conference call is an example of asynchronous communication.

Question 31

Microsoft SharePoint is a version-control application.

Question 32

A Gmail account is essential to edit a document stored in Google Docs.

Question 33

With version-control systems, each team member is given an account with a set of permissions.

Question 34

A wiki is a shared knowledge base in which the content is contributed and managed by the wiki's users.

Question 35

Microsoft SkyDrive is an application that provides version control.

Question 36

Users have explicit control over checking documents in version-management systems such as Microsoft SkyDrive.

Question 37

Google Docs is a collaboration application for sharing documents, presentations, spreadsheets, drawings, and other data.

Question 38

E-mail facilitates synchronous communication in workplaces.

Question 39

SharePoint is fundamentally a list manager.

Question 40

Storing documents on a server provides a higher degree of control than sharing content through e-mails.

Question 41

A floor supervisor is making a(n)________ decision when she allocates tasks to workers.

A) operational
B) broad-scope
C) corporate
D) strategic

Question 42

________ decisions are decisions that support processes concerning day-to-day activities.

A) Operational
B) Strategic
C) Corporate
D) Managerial

Question 43

Which of the following is the focus of managerial decisions?

A) day-to-day activities
B) allocation of resources
C) strategic problems
D) long-term decisions

Question 44

Which of the following is a key difference between collaborative teams and cooperative teams?

A) Cooperative teams work to accomplish a specific task whereas collaborative teams need not have a collective purpose.
B) People work together in collaborative teams whereas each member works independently in cooperative teams.
C) Collaborative teams reduce the amount of time required to finish a task whereas cooperative teams require more time.
D) A cooperative team has less than five members while a collaborative team often has more than five.

Question 45

Managers use the survey feature in SharePoint to verify workers' understanding of project goals and other topics.

Question 46

________ decisions are concerned with broad-scope, organizational issues.

A) Operational
B) Managerial
C) Strategic
D) Automated

Question 47

A warehouse manager issues a purchase order when inventory levels fall below reorder levels. This is an example of a(n)________ decision.

A) managerial
B) strategic
C) corporate
D) operational

Question 48

Discussion forums are not effective if there is more than one discussion topic.

Question 49

Which of the following decisions is least likely to require collaboration?

A) Should our company establish a joint venture with company A?
B) How many units should we order from vendor B?
C) What products should we market in Country B?
D) Should we set up a manufacturing base in country A?

Question 50

Document libraries serve as a repository for team documents.

Question 51

Which of the following is the most important collaborative skill?

A) gregarious and dynamic personality
B) experience as a businessperson
C) persuasive presentation skills
D) ability to give and receive critical feedback

Question 52

In a sequential workflow, review activities occur simultaneously.

Question 53

The document library feature in SharePoint is used to publish opinions and get feedback on them.

Question 54

Collaboration occurs when a group of people ________.

A) function independently to accomplish a particular task
B) work together using feedback and iteration
C) combine their work to create an output that appears as a whole
D) work without critically analyzing each other's work

Question 55

Users can create wiki libraries using SharePoint.

Question 56

Jennifer reviews Albert's documents only after he is done reviewing them himself. This is an example of parallel workflow.

Question 57

The directors of a company meet to discuss a possible merger with one of the company's competitors. Here, the directors have to make a(n)________ decision.

A) operational
B) strategic
C) procedural
D) managerial

Question 58

A workflow is a sequence of activities that is managed and logged by SharePoint.

Question 59

SharePoint does not have an option for sending e-mail alerts when changes are made to documents.

Question 60

Workflow control is the act of listing documents in the SharePoint library.

Question 61

The major tasks of a project are accomplished during the ________ activity of project management.

A) planning
B) starting
C) doing
D) wrapping up

Question 62

Which of the following alternatives for sharing content provides the lowest degree of control?

A) storing files on Microsoft SkyDrive
B) using Wikis to share files
C) sharing files using Google Docs
D) exchanging files directly through e-mails

Question 63

Which of the following is a system that provides version management?

A) content shared using Microsoft Word
B) content shared through an e-mail attachment
C) content stored on a server using FTP
D) content shared using Microsoft SkyDrive

Question 64

Which of the following is the first activity in the decision-making collaboration process?

A) establishing team rules
B) gathering data
C) formulating recommendations
D) analyzing data

Question 65

Which of the following is needed to perform the planning activity of project management?

A) team rules
B) archival documents
C) budget
D) updated project schedule

Question 66

Documentation of project results is performed during the ________ activity of project management.

A) planning
B) starting
C) doing
D) wrapping up

Question 67

Which of the following is needed to perform the starting activity of project management?

A) updated project schedule
B) team member data
C) archival documents
D) updated project budget

Question 68

Which of the following is a tool used for asynchronous communication?

A) discussion forums
B) webinars
C) conference calls
D) multiparty text chat

Question 69

A ________ is a perceived difference between what is and what ought to be.

A) threat
B) liability
C) problem
D) weakness

Question 70

Which of the following statements is true about the relationship between the level of decision making and the need for collaboration?

A) Broad-scope organizational issues do not require collaboration whereas day-to-day activities do.
B) Operational decisions need to be more collaborative than strategic and managerial decisions.
C) Unlike operational decisions, most strategic decisions require collaboration.
D) Managerial decisions need to be more collaborative than broad-scope decisions.

Question 71

Which of the following is an example of asynchronous communication?

A) Two managers communicate using a webinar application.
B) Charles sends an e-mail to his subordinate.
C) Fred calls up a supplier to inquire about an order.
D) Virtual teams communicate through videoconferencing.

Question 72

In the project management process, deciding the project scope and budget to form a team is a sub-activity of the ________ activity.

A) starting
B) planning
C) doing
D) wrapping up

Question 73

A ________ is a shared knowledge base in which the content is contributed and managed by its users.

A) social media page
B) Web site
C) wiki
D) data mining system

Question 74

Which of the following is a major disadvantage of sharing documents on a server using FTP?

A) It creates incompatible versions of documents.
B) It does not provide teams with a single storage location.
C) It gives team members access to confidential information.
D) It allows team members to interfere with one another's work.

Question 75

Altruon Inc., a manufacturing company, has production facilities in three different geographical locations. Production managers in each of these facilities use conference calls to communicate with each other. This is an example of ________ communication.

A) asynchronous
B) implied
C) indirect
D) synchronous

Question 76

Synchronous communication occurs when all team members ________.

A) work from different locations
B) speak the same language
C) meet at the same time
D) work in different shifts

Question 77

Which of the following is a tool used for synchronous communication?

A) discussion forums
B) webinars
C) e-mail
D) team surveys

Question 78

In the project management process, determining the initial project schedule is a sub-activity of the ________ activity.

A) starting
B) planning
C) doing
D) wrapping up

Question 79

Which of the following is true about using Google Docs?

A) Documents are stored on the user's server.
B) Documents can be accessed and viewed only one user at a time.
C) Anyone who edits a document must have a Google account.
D) Microsoft Word or Excel documents cannot be stored on Google Docs.

Question 80

Discussion forums are better than e-mail because ________.

A) they evoke immediate responses from members
B) they keep the discussion on track
C) they facilitate synchronous communication
D) they compel all members to participate in the discussion