Deck 20: Health Information Systems: Downtime and Disaster Recovery

Question 1

Which examples are natural disasters that could affect IT systems?

A) Bomb, flood
B) Earthquake, bomb, terrorist attack
C) Flood, earthquake, hurricane
D) Terrorist attack, hurricane, flood

Answer 1

Flood, earthquake, hurricane

Question 2

Which is an example of healthcare IT physical infrastructure?

A) PACS
B) Biomedical devices
C) Enterprise data warehouse
D) Anesthesia system

Answer 2

Biomedical devices

Question 3

Which system is an example of a core clinical application?

A) Scheduling system
B) Electronic health record
C) Claim scrubber
D) Physiologic monitoring system

Answer 3

Electronic health record

Question 4

Which system is an example of an ancillary service application?

A) Keyless entry system
B) PBX switchboard
C) E-mail
D) Radiology information system

Question 5

If the planned single system downtime is less than 1 hour in the middle of a Sunday night, which downtime level should be assigned?

A) Level 1
B) Level 2
C) Level 3
D) Level 4

Question 6

If an unplanned total network outage occurs with all systems affected during the week at 1300 hours and there is no estimated time to recovery announced, which downtime level should be assigned?

A) Level 1
B) Level 2
C) Level 3
D) Level 4

Question 7

Which redundant EHR application is critical to avoid disrupting nurses' care of patients during downtime?

A) The billing system
B) The registration system
C) CPOE and the MAR (medication administration record)
D) The SAN (storage area network)

Question 8

What is the primary reason to back up data entered into electronic health records?

A) In the event of a system failure, the EHR system can be recovered with accurate data.
B) The work of physicians will be disrupted in the clinics if the system fails and there is no backup.
C) Administrators cannot continue to bill patients if the EHR fails and no backup exists.
D) The interface engine will not be able to function if the EHR fails and no backup is available.

Question 9

Which examples of essential information technology physical hardware infrastructure could cause a downtime if they fail? (Select all that apply.)

A) Network cabling
B) Network switches or hubs
C) Financial applications
D) Interface engine
E) Server

Question 10

What are the integral components of a downtime communication plan? (Select all that apply.)

A) Who needs to know the details.
B) Who has passed the annual charting review exam.
C) What details are needed.
D) What systems and workflows are impacted.
E) Who is going to communicate the information.