Deck 1: The Study of Facilities Mangement

Question 1

A common, but fatal assumption that a student may possess regarding facilities management would be:

A) a manager needs only to be a good people person.
B) engineers are not conversant in Exec. Speak.
C) working in the facility department is an essential step to the top.
D) the Engineering Department can fall prey to the hygiene factor.

Answer 1

a manager needs only to be a good people person.

Question 2

Which of the following is not a hygiene factor provided by engineering?

A) facility remodeling
B) water
C) air
D) upkeep

Answer 2

facility remodeling

Question 3

Which of the following is a common, but fatal assumption?

A) Facility management is not as important as people.
B) Facility management and people management are two mutually exclusive areas.
C) This course should be taken by every hotel student.
D) This course does not pertain to me or what I do.

Answer 3

This course does not pertain to me or what I do.

Question 4

Which of the following is not true?

A) The planet can probably take care of itself.
B) Global warming is brought on by too much carbon dioxide in the atmosphere.
C) Greenhouse gases are the result of burning fossil fuels.
D) Recycling is a truly sustainable practice.

Question 5

Which of the following is true?

A) Few hotels have Total Quality Management Programs.
B) Smaller operators are usually more reactive in their approach to building maintenance.
C) Hotels do not normally have Process Improvement Teams.
D) The American Hotel & Lodging Association serves large hotel chains exclusively.

Question 6

The primary asset of a hotel company is:

A) cash receipts.
B) the hotel building.
C) the clientele.
D) accounts receivable.

Question 7

Which of the following is NOT a building operations course?

A) foodservice equipment layout and design
B) food and beverage cost control
C) security
D) housekeeping

Question 8

The current generation is a steward for the next generation.

Question 9

Energy Conservation is the exclusive responsibility of the engineering department.

Question 10

The hospitality property has seen a decrease in lawsuits pertaining to the engineering department over the last half of the 20th century.

Question 11

Ninety-nine percent of the graduates from hospitality programs will not work in the engineering department.

Question 12

Typically the annual maintenance and utility costs will average 9% of revenue.

Question 13

There has been an increase in lawsuits affecting the hotel and the facility department.

Question 14

Our concern about saving the environment is more about saving ourselves.

Question 15

Small lodging properties outsource more than large lodging properties.