Deck 10: Counseling, Psychosocial Support, and Assertiveness Training

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Question
Assertiveness training focuses on individual's interpersonal communication interactions.
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Question
Managing communication difficulties should not be discussed during a counseling session.
Question
Informational counseling occurs less frequently than personal adjustment counseling.
Question
Explicit categorization is an informational counseling technique.
Question
Speech and hearing professionals are often not comfortable providing personal adjustment counseling.
Question
Empathetic understanding involves helping the patient identify solutions to his or her concerns and problems.
Question
It is not likely that individuals with hearing loss will show signs of depression.
Question
Self-perception of hearing loss can be influenced by the reactions of the society.
Question
Family members typically do not experience frustration when communicating with their family member who has hearing loss.
Question
Psychosocial therapy should not be provided in a group setting.
Question
Assertive behaviors are usually situation-specific.
Question
What is used to help individuals with hearing loss accept their loss and the idea of using appropriate listening devices?

A) counseling
B) psychosocial support
C) assertiveness training
D) all of the above
Question
Who most often provides counseling to individuals with hearing loss?

A) nurse
B) social worker
C) audiologist
D) clinical psychologist
Question
Goal: Patient learns about the different types of hearing aids. This goal is an example of:

A) personal adjustment counseling
B) motivational counseling
C) audiological counseling
D) informational counseling
Question
To ensure understanding of information the clinician should not___________ .

A) present the most important information first
B) use concrete instructions
C) supplement with written materials
D) present as much information as possible in the time available
Question
Involving the patient in the decision-making process will allow the clinician to be more _________ .

A) empathetic
B) assertive
C) self-confident
D) all of the above
Question
Of the following, who is likely to be most affected by an individual's hearing loss?

A) spouse
B) friend
C) doctor
D) audiologist
Question
Which is not an objective of the "The Montreal Method"?

A) to offer psychosocial support to help affected patients and their communication partners better deal with the effects of hearing loss
B) to use effective communication strategies when interacting with the patient's communication partner
C) to allow patients and their communication partners to understand the nature and consequences of the hearing problem
D) to develop new skills that will help in coping with the effects of hearing loss
Question
Who developed "The Montreal Method"?

A) Gagne
B) Hetu and Getty
C) Hallberg
D) Hogan and Heydebrand
Question
Sweetow and Barrager (1980) found that _______ % of patients did not feel comfortable asking their audiologists questions.

A) 10
B) 50
C) 30
D) 20
Question
An individual's awareness of his or her biological or physical self and personality contributes to a person's__________, as does the individual's sense of identity and self­worth.
Question
Emotional acceptance of the hearing loss is the focus of ____________ counseling.
Question
A/An/The ___________ approach relies on the idea that emotions result from beliefs, rather than event or circumstances.
Question
__________________ is when clinicians act as themselves in interactions with patients, rather than be seen as a professional.
Question
___________is a counseling technique in which the clinician paraphrases or summarizes what a patient has just said.
Question
The goal of ____________ is to facilitate emotional support in the context of an aural rehabilitation plan.
Question
The goal of ___________ is to increase cooperativeness while maintaining equality between individuals with hearing loss and their communication partners.
Question
Match the following choices with the categories of personal adjustment counseling :

-It is possible to "unlearn" a behavior.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-The patient receives unconditional positive regard from the clinician.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-This centers on feelings and emotional adjustment.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-This focuses on observable and measurable behavior.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-Thought processes are modified.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-Reflection techniques are often used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-Goal setting is often used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-This is based on the beliefs of Skinner.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-Rational Emotive Behavior Therapy (predominately)

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following choices with the categories of personal adjustment counseling :

-Desensitization process is used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Question
Match the following examples with the following components of problem solving :

-"I will use an assistive listening device at church."

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-This will guide the rest of the problem-solving exercise.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-The focus is on the personal and social impact of the hearing loss.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-"I cannot hear the sermon at church."

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-Identify possible solutions.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-Self-profiles are compiled.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-"I will research three different brands of hearing aids."

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-The objective is established.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-Trust in the communication partner

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Match the following examples with the following components of problem solving :

-Scenarios are used to encourage discussion.

A) Problem identification
B) Problem exploration
C) Problem resolution
Question
Define hearing-related counseling.
Question
Define psychosocial support.
Question
List four benefits of counseling for individuals with hearing loss.
Question
Define informational counseling.
Question
List the five categories of explicit categorization.
Question
List three issues that might be addressed during personal adjustment counseling.
Question
Define desensitization.
Question
List the three tenets of Rogers's affect approach to counseling.
Question
Define hearing-related stress.
Question
What are three outcomes of providing psychosocial support to individuals with hearing loss?
Question
Write a goal and a desired outcome for informational counseling.
Question
What are the advantages and disadvantages of using the team approach when providing psychosocial support?
Question
Describe the A-B-C-D-E framework of emotional functioning.
Question
Explain the key elements of assertiveness training.
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Deck 10: Counseling, Psychosocial Support, and Assertiveness Training
1
Assertiveness training focuses on individual's interpersonal communication interactions.
True
2
Managing communication difficulties should not be discussed during a counseling session.
False
3
Informational counseling occurs less frequently than personal adjustment counseling.
False
4
Explicit categorization is an informational counseling technique.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
5
Speech and hearing professionals are often not comfortable providing personal adjustment counseling.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
6
Empathetic understanding involves helping the patient identify solutions to his or her concerns and problems.
Unlock Deck
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k this deck
7
It is not likely that individuals with hearing loss will show signs of depression.
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k this deck
8
Self-perception of hearing loss can be influenced by the reactions of the society.
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k this deck
9
Family members typically do not experience frustration when communicating with their family member who has hearing loss.
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k this deck
10
Psychosocial therapy should not be provided in a group setting.
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k this deck
11
Assertive behaviors are usually situation-specific.
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Unlock Deck
k this deck
12
What is used to help individuals with hearing loss accept their loss and the idea of using appropriate listening devices?

A) counseling
B) psychosocial support
C) assertiveness training
D) all of the above
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
13
Who most often provides counseling to individuals with hearing loss?

A) nurse
B) social worker
C) audiologist
D) clinical psychologist
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
14
Goal: Patient learns about the different types of hearing aids. This goal is an example of:

A) personal adjustment counseling
B) motivational counseling
C) audiological counseling
D) informational counseling
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
15
To ensure understanding of information the clinician should not___________ .

A) present the most important information first
B) use concrete instructions
C) supplement with written materials
D) present as much information as possible in the time available
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
16
Involving the patient in the decision-making process will allow the clinician to be more _________ .

A) empathetic
B) assertive
C) self-confident
D) all of the above
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
17
Of the following, who is likely to be most affected by an individual's hearing loss?

A) spouse
B) friend
C) doctor
D) audiologist
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
18
Which is not an objective of the "The Montreal Method"?

A) to offer psychosocial support to help affected patients and their communication partners better deal with the effects of hearing loss
B) to use effective communication strategies when interacting with the patient's communication partner
C) to allow patients and their communication partners to understand the nature and consequences of the hearing problem
D) to develop new skills that will help in coping with the effects of hearing loss
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
19
Who developed "The Montreal Method"?

A) Gagne
B) Hetu and Getty
C) Hallberg
D) Hogan and Heydebrand
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
20
Sweetow and Barrager (1980) found that _______ % of patients did not feel comfortable asking their audiologists questions.

A) 10
B) 50
C) 30
D) 20
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
21
An individual's awareness of his or her biological or physical self and personality contributes to a person's__________, as does the individual's sense of identity and self­worth.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
22
Emotional acceptance of the hearing loss is the focus of ____________ counseling.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
23
A/An/The ___________ approach relies on the idea that emotions result from beliefs, rather than event or circumstances.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
24
__________________ is when clinicians act as themselves in interactions with patients, rather than be seen as a professional.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
25
___________is a counseling technique in which the clinician paraphrases or summarizes what a patient has just said.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
26
The goal of ____________ is to facilitate emotional support in the context of an aural rehabilitation plan.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
27
The goal of ___________ is to increase cooperativeness while maintaining equality between individuals with hearing loss and their communication partners.
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
28
Match the following choices with the categories of personal adjustment counseling :

-It is possible to "unlearn" a behavior.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
29
Match the following choices with the categories of personal adjustment counseling :

-The patient receives unconditional positive regard from the clinician.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
30
Match the following choices with the categories of personal adjustment counseling :

-This centers on feelings and emotional adjustment.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
31
Match the following choices with the categories of personal adjustment counseling :

-This focuses on observable and measurable behavior.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
32
Match the following choices with the categories of personal adjustment counseling :

-Thought processes are modified.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
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Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
33
Match the following choices with the categories of personal adjustment counseling :

-Reflection techniques are often used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
34
Match the following choices with the categories of personal adjustment counseling :

-Goal setting is often used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
35
Match the following choices with the categories of personal adjustment counseling :

-This is based on the beliefs of Skinner.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
36
Match the following choices with the categories of personal adjustment counseling :

-Rational Emotive Behavior Therapy (predominately)

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
37
Match the following choices with the categories of personal adjustment counseling :

-Desensitization process is used.

A) Cognitive approach
B) Behavioral approach
C) Affective approach
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
38
Match the following examples with the following components of problem solving :

-"I will use an assistive listening device at church."

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
39
Match the following examples with the following components of problem solving :

-This will guide the rest of the problem-solving exercise.

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
40
Match the following examples with the following components of problem solving :

-The focus is on the personal and social impact of the hearing loss.

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
41
Match the following examples with the following components of problem solving :

-"I cannot hear the sermon at church."

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
42
Match the following examples with the following components of problem solving :

-Identify possible solutions.

A) Problem identification
B) Problem exploration
C) Problem resolution
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Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
43
Match the following examples with the following components of problem solving :

-Self-profiles are compiled.

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
44
Match the following examples with the following components of problem solving :

-"I will research three different brands of hearing aids."

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
45
Match the following examples with the following components of problem solving :

-The objective is established.

A) Problem identification
B) Problem exploration
C) Problem resolution
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
46
Match the following examples with the following components of problem solving :

-Trust in the communication partner

A) Problem identification
B) Problem exploration
C) Problem resolution
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Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
47
Match the following examples with the following components of problem solving :

-Scenarios are used to encourage discussion.

A) Problem identification
B) Problem exploration
C) Problem resolution
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Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
48
Define hearing-related counseling.
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49
Define psychosocial support.
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50
List four benefits of counseling for individuals with hearing loss.
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Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
51
Define informational counseling.
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52
List the five categories of explicit categorization.
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53
List three issues that might be addressed during personal adjustment counseling.
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Unlock Deck
k this deck
54
Define desensitization.
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55
List the three tenets of Rogers's affect approach to counseling.
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56
Define hearing-related stress.
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57
What are three outcomes of providing psychosocial support to individuals with hearing loss?
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k this deck
58
Write a goal and a desired outcome for informational counseling.
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Unlock Deck
k this deck
59
What are the advantages and disadvantages of using the team approach when providing psychosocial support?
Unlock Deck
Unlock for access to all 61 flashcards in this deck.
Unlock Deck
k this deck
60
Describe the A-B-C-D-E framework of emotional functioning.
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61
Explain the key elements of assertiveness training.
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