Deck 19: Case Management

Question 1

In case management

A) Usually one agency takes primary responsibility for the client
B) Several agencies work with the client using several coordinators
C) The range of needed services becomes narrow and restricted due to multi-agency conflicts
D) The client makes all the decisions and case manager implements them

Answer 1

Usually one agency takes primary responsibility for the client

Question 2

The general parameters of case management do NOT include

A) Planning and seeking services from different social agencies and staff on behalf of a client
B) Several agencies taking primary responsibility for a client to coordinate their efforts
C) Assigning a case manager to coordinate services
D) Monitoring services from different social agencies and staff on behalf of a client

Answer 2

Several agencies taking primary responsibility for a client to coordinate their efforts

Question 3

Which of the following statements is NOT true about Case Management?

A) It is limited in its functions because of its inability to address cost-effectiveness and cost-control
B) It assists clients to receive the services they need by linking clients to both formal and informal helping-service networks within a community
C) It includes a follow up process to ensure that the client has actually received the resources and social services required.
D) It has a "gate-keeping" function

Answer 3

It is limited in its functions because of its inability to address cost-effectiveness and cost-control

Question 4

According to Rothman, which of the following functions are incorporated in case management?

A) Providing individualized advice, counseling, and therapy to clients in the community
B) Letting clients explore their own informal networks without getting involved so that clients can become more independent
C) Working with clients on a macro-level only so that clients can use all available community resources
D) Not advocating the use of informal helping networks because of their lack validity and reliability

Question 5

According to Vourlekis and Greene, which of the following is NOT a practice function of case management?

A) Identifying clients and reaching out to them.
B) Doing an individual and/or a family assessment.
C) Monitoring service delivery,
D) Letting clients explore the available community resources and making a note of it in their case files

Question 6

Social work case management practice

A) Fails to utilize the social work dual focus of understanding the person in the environment in working with populations at risk
B) Attempts to intervene legally and medically to ameliorate the emotional problems accompanying illness or loss of function
C) Targets clients who require limited community-based, short- term-care services
D) Aims to provide services in the least restrictive environment

Question 7

Case management intervention is only effective

A) When only 2 or 3 agencies are involved in providing services
B) When case loads are kept small
C) When clients are more independent and take more initiative to help themselves
D) When clients do not require financial assistance

Question 8

Rothman's model of case management

A) Emphasizes the simplicity of case management
B) Recognizes the many different roles that case managers must assume in working with clients.
C) Does not advocate assessment
D) Discourages outcome evaluation

Question 9

Case management

A) Is a well-established method of intervention in social work
B) Is based on decades of long-term research
C) Is a well-defined service intervention
D) Does not always allow a valid measure of outcome

Question 10

Which of the following is NOT a major focus in case management measurement attempts?

A) Social functioning
B) Intrapsychic status
C) Financial status
D) Behavioral indicators of experience with key institutions

Question 11

Why is case management becoming more popular now?

Question 12

Vourlekis and Greene use practice functions to define case management. Describe these functions.

Question 13

Explain Rothman's case management model.

Question 14

What are the major foci in case management measurement attempts as described by Rothman?