Deck 12: Keyboarding and Computer Applications

Question 1

Which of the following should be included in the objective section of a SOAP note?

A) Splinting of the abdomen
B) Elevated blood pressure
C) X-ray study reports
D) Remedies that the patient has used

Answer 1

Elevated blood pressure

Question 2

Which of the following is an advantage of the Internet concerning the information that it provides?

A) It allows pay-per-click access.
B) All information can be used without crediting the source.
C) It is completely protected from electrical power surges.
D) It offers speech recognition technology.
E) It can be updated frequently.

Answer 2

It can be updated frequently.

Question 3

Which of the following patient information should be recorded on a laboratory requisition form?

A) Marital status
B) Race
C) Religion
D) Preliminary diagnosis

Answer 3

Preliminary diagnosis

Question 4

Which of the following urine specimens is the best to check for dehydration?

A) twenty-four-hour
B) random
C) first morning
D) two-hour postprandial

Question 5

Where should you divide a hyphenated compound word when writing?

A) At a point so that only one letter is left on a line
B) Always before the second consonant
C) At the hyphen
D) Before a prefix
E) After a suffix

Question 6

Every task must be performed by a medical assistant with the goal of excellence. Which of the following terms is the most appropriate to describe this goal?

A) Self-motivation
B) Flexibility
C) Empathy
D) Integrity
E) Diplomacy

Question 7

Which of the following is a scheduling system wherein patients with similar problems are booked consecutively?

A) Stream
B) Clustering
C) Wave
D) Open hours
E) Double booking

Question 8

What is the gross weeklypay for a medical assistant who works thirty-five hours per week at a rate of $12.50 per hour?

A) $357.50
B) $420.30
C) $437.50
D) $1,235.50
E) $1,485.00

Question 9

Which of the following terms describes a check made out with a date in the past?

A) Limited
B) Postdated
C) Predated
D) Certified
E) Cashier's

Question 10

The Drug Enforcement Administration (DEA) requires that inventory records of controlled substances be completed every

A) year.
B) two years.
C) three years.
D) four years.
E) five years.

Question 11

The combining form palpebr/o refers to which of the following?

A) Sclera
B) Pupil
C) Retina
D) Eyelid
E) Lens

Question 12

Which of the following contains both subjective and objective information?

A) Symptoms
B) Mensuration
C) Manipulation
D) Chief complaint
E) Signs

Question 13

An electrocardiograph consists of how many limb leads?

A) Three
B) Six
C) Eight
D) Ten
E) Twelve

Question 14

Which of the following is characterized by lethargy, oculomotor paralysis, delirium, stupor, coma, and reversal of sleep rhythm?

A) Epilepsy
B) Migraine
C) Bell's palsy
D) Encephalitis
E) Alzheimer's disease

Question 15

The medical office supply company offers a 15% discount to customers when they order five or more cases of paper gowns at one time. If each case costs $55, what is the cost for eight cases of paper gowns?

A) $355
B) $374
C) $396
D) $415
E) $440

Question 16

Which of the following taxes is mandated by the federal government to be withheld from an employee's paycheck?

A) Self-employment tax
B) State tax
C) Federal unemployment tax
D) Medicare
E) City tax

Question 17

Which of the following medications is classified as an antiplatelet drug?

A) Gabapentin (Neurontin)
B) Tramadol (Ultram)
C) Clopidogrel (Plavix)
D) Amlodipine (Norvasc)
E) Albuterol (Proventil)

Question 18

Several patients are waiting to see the physician in a walk-in clinic. Which of the following patients should be examined first?

A) A twenty-eight-year-old woman who has abdominal pain
B) A twelve-year-old boy who has sunburn on his face and arms
C) A forty-eight-year-old woman whose skin feels clammy and who has had metrorrhagia for the past twenty-four hours
D) A seventeen-year-old girl who is unable to bear weight on her left leg
E) A sixty-one-year-old man who has a swollen face caused by a bee sting

Question 19

A physician orders a 250-mg dose of an antibiotic for a patient. The vial is labeled "500 mg/mL." The medical assistant should aspirate which of the following amounts of antibiotic into the syringe?

A) 1 mg
B) 50 mg
C) 0.5 mL
D) 1 mL
E) 500 mL

Question 20

How do autoclaves sterilize instruments and equipment?

A) By using ethylene oxide
B) By using dry heat
C) By using germicides
D) By forcing the temperature of steam above the boiling point of water
E) By reducing the temperature of steam below the freezing point of water

Question 21

Demographic data, such as marital status, is included in which portion of a patient's record?

A) Social and occupational history
B) Health history
C) Chief complaint
D) Family history
E) None of these

Question 22

A medical assistant wants to order boxes of 21-gauge, 1/2-inch needles. If the clinic uses three boxes weekly and supplies are ordered once every six weeks, how many boxes should she order?

A) Eight
B) Twelve
C) Sixteen
D) Eighteen
E) Twenty-four

Question 23

Which of the following terms describes calling an insurance carrier to determine if medical procedures are covered under a patient's health insurance policy?

A) Precertification
B) Recertification
C) Preauthorization
D) Capitation

Question 24

Which of the following punctuation marks most commonly follows the salutation in a business letter?

A) Exclamation mark
B) Comma
C) Semicolon
D) Period
E) Colon

Question 25

An abnormal increase in the size of air spaces distal to the terminal bronchioles, with destructive changes in their walls, is referred to as

A) emphysema
B) cystic fibrosis
C) bronchiectasis
D) asthma
E) histoplasmosis

Question 26

When using standard-sized letterhead to prepare a full-page business letter, the left and right margins should each be how many inches wide?

A) 0.5
B) 1
C) 1.5
D) 2
E) 2.5

Question 27

Immunization records should be kept in the medical office for how long?

A) Two to three years
B) Two to five years
C) Two to seven years
D) Two to ten years
E) Permanently

Question 28

Which of the following is defined as pain/burning/difficulty on urination?

A) Pyelonephritis
B) Orchitis
C) Dysuria
D) Epididymitis

Question 29

Which of the following is the correct spelling of the term that means "excessive uterine bleeding occurring during menses"?

A) menorrhgia
B) menorhagia
C) menorrhagia
D) menhoragia
E) mennorrhagia

Question 30

The form that must be completed at the end of each year and given to each employee, with copies to the federal and state governments, is the

A) 941 Form.
B) W-2 Form.
C) W-4 Form.
D) 1099 Form.
E) 940-V Form.

Question 31

Which of the following psychological theories was developed by Elisabeth Kübler-Ross?

A) Stages of grief
B) Negative reinforcement
C) Hierarchy of needs
D) Conditioned response
E) Psychoanalysis

Question 32

Inquiries about which of the following are legal when interviewing a medical assistant for a position?

A) Religious beliefs
B) Previous employers
C) Medical history
D) Nationality
E) Age

Question 33

Which of the following patient charts would be placed first in an alphabetic filing system?

A) Mabry, Janet
B) Mabry, Jane
C) Mabry, Jack
D) Mabry, J.D.
E) Mabry, Jan

Question 34

Indemnity schedules are often called

A) service benefit plans.
B) usual customary.
C) reasonable fees.
D) beneficiaries.
E) fee-for-service plans.

Question 35

The medical assistant is sterilizing an instrument pack in the autoclave. Which of the following best represents complete sterilization?

A) Hot and damp instrument wrapping
B) Growth spores on culture test
C) Cool and intact wax pellet
D) Color change of indicator strip

Question 36

Which of the following medications is most appropriate for a seven-year-old child during an acute asthma attack?

A) Sublingual prednisone
B) Albuterol (Ventolin) by nebulizer
C) Aminophylline by rectal suppository
D) Intravenous amoxicillin
E) Intramuscular adrenaline

Question 37

Which of the following urine specimens should be used for microscopic examination?

A) Random
B) Postprandial
C) First-voided
D) Fasting
E) Twenty-four-hour

Question 38

Which of the following is an acceptable type of cleaning product for use on human tissues?

A) Incineration
B) Irradiation
C) Antiseptics
D) Germicides
E) Oxidation

Question 39

In a patient with diabetes, which of the following tests is used to retrieve information about the blood glucose control over the past two to four months?

A) Fasting blood glucose level
B) Glucose tolerance test
C) Hemoglobin A1c
D) Urine glucose level
E) Complete blood cell count

Question 40

Which of the following positions is used for examination of rectal, sigmoid, and vaginal areas?

A) Knee-chest
B) Fowler's
C) Trendelenburg's
D) Supine
E) Prone

Question 41

How many veins bring blood to the left atrium?

A) One
B) Two
C) Three
D) Four

Question 42

All of the following are various types of grief, EXCEPT

A) disenfranchised.
B) complicated.
C) dysfunctional.
D) uncomplicated.
E) anticipatory.

Question 43

Which of the following terms is the plural of bacillus?

A) bacilluses
B) bacilles
C) bacilla
D) bacilli
E) bacillata

Question 44

Which of the following is an example of a sign that may be noticed during physical examination?

A) Heart murmur
B) Differential diagnosis
C) Palpation
D) Blood stasis
E) None of these

Question 45

Which of the following is able to transfer information from one computer to another over telephone lines?

A) Modem
B) Mouse
C) Hard drive
D) CD-ROM
E) Keyboard

Question 46

Which of the following terms refers to assets?

A) Supplier inventory
B) Notes payable
C) Accounts receivable
D) Accounts payable
E) Bank debts

Question 47

Which of the following is a diagnostic study used to record the heart's electrical activity during normal daily activities?

A) Electrocardiography
B) Echocardiography
C) Angiography
D) Holter monitoring
E) Cardiac catheterization

Question 48

When clotted blood is centrifuged, which of the following is the top layer?

A) Platelets
B) Plasma
C) Buffy coat
D) Red blood cells
E) Serum

Question 49

Which of the following is used in blood collection to detect alcohol levels?

A) Povidone iodine
B) Isopropyl alcohol
C) Sodium citrate
D) Potassium chloride
E) Benzalkonium chloride

Question 50

Which of the following words is NOT required in the heading of a memorandum?

A) Date
B) Copy
C) To
D) Subject
E) From

Question 51

The condition of having an abnormally heavy menstrual flow during normal menstruation time is called

A) metrorrhagia.
B) menorrhagia.
C) oligomenorrhea.
D) amniorrhea.
E) amenorrhea.

Question 52

A medical assistant is allowed to give injections

A) at no time, in any state.
B) only to patients older than age eighteen.
C) where allowed by law.
D) only if he or she is certified.
E) only if a physician is present.

Question 53

Which of the following pressure points is located in the fold of the arm?

A) Temporal
B) Femoral
C) Popliteal
D) Brachial
E) Carotid

Question 54

Which of the following needle gauges is most appropriate for intradermal injection?

A) 16
B) 18
C) 22
D) 24
E) 26

Question 55

Which of the following describes a computer icon?

A) A small graphic symbol that corresponds to an application
B) A set of instructions that controls the interaction between the central processing unit and a printer
C) A temporary storage area for recently deleted text
D) A blinking line that shows where text will be inserted
E) An input-output connection through which data can be transmitted

Question 56

Lymphatic vessels resemble

A) arteries.
B) cartilages.
C) axons.
D) veins.
E) capillaries.

Question 57

Which of the following is a step in the process of conditioning reports before filing them?

A) Placing the reports in the patient's medical record
B) Initialing the reports to indicate that they are ready to be filed
C) Arranging similar reports together
D) Making a notation to indicate where the reports should be filed

Question 58

Which of the following is the most common format of letter styles that is used in the medical office?

A) Full-block
B) Modified-block
C) Modified-block with indented paragraphs
D) Simplified
E) None of these

Question 59

Which of the following suffixes means "to surgically create an opening"?

A) -ectomy
B) -centesis
C) -otomy
D) -stomy
E) -pexy

Question 60

A refractometer is used to measure

A) eye pressure.
B) urine bilirubin.
C) urine specific gravity.
D) blood glucose.
E) blood cholesterol.

Question 61

The diencephalon of the brain is located between the cerebral hemispheres, and is superior to the

A) brainstem.
B) thalamus.
C) medulla oblongata.
D) cerebellum.
E) pons.

Question 62

An action that causes bodily harm to another is referred to as

A) slander.
B) defamation.
C) assault.
D) battery.
E) tort.

Question 63

Which of the following cells produce mucus?

A) Eosinophil
B) Parietal
C) Basophil
D) Hepatocyte
E) Goblet

Question 64

When teaching a patient how to use crutches, a medical assistant should advise him to position the handgrips so that his elbows are at what degree of flexion?

A) 15
B) 30
C) 60
D) 90
E) 120

Question 65

Microscopic structures in a urine sample that are composed of protein are called

A) squamous epithelial cells.
B) calcium oxalate crystals.
C) urinary casts.
D) white blood cells.
E) red blood cells.

Question 66

Which of the following supplies is placed in a sharps container for disposal after use?

A) urine dipstick
B) needle attached to suture
C) disposable otoscope speculum
D) gauze saturated with blood
E) alcohol wipes

Question 67

The pyloric sphincter functions primarily during which of the following processes?

A) Salivation
B) Secretion
C) Excretion
D) Respiration
E) Digestion

Question 68

Self-esteem, prestige, love, safety, and survival are components of the humanistic hierarchy of needs developed by which of the following psychologists?

A) Pavlov
B) Skinner
C) Maslow
D) Freud
E) Piaget

Question 69

Which of the following neurological structures is responsible for controls of visual and auditory reflexes?

A) Cerebellum
B) Cerebrum
C) Hypothalamus
D) Medulla oblongata
E) Midbrain

Question 70

Which of the following health insurance plans often uses a fiscal intermediary or third-party administrator to handle paperwork and claim payments?

A) Medical savings accounts
B) Workers' compensation
C) Kaiser Foundation health plan
D) Blue Cross and Blue Shield
E) Self-insured plans

Question 71

When performing a Hemoccult test (occult blood specimen), which color is a positive indicator of blood?

A) brown
B) yellow
C) blue
D) green
E) orange

Question 72

Which of the following pulses is used to measure a patient's pulse rate if a medical assistant palpates the fifth intercostal space at the midclavicular line?

A) Radial
B) Femoral
C) Brachial
D) Apical
E) Dorsalis pedis

Question 73

On an insurance claim form, the patient's presenting problem is listed under

A) principal procedure.
B) primary diagnosis.
C) secondary diagnosis.
D) concurrent condition.
E) differential diagnosis.

Question 74

According to United States Postal Service guidelines, which of the following is the correct state abbreviation for an envelope addressed to Cleveland?

A) MT
B) MA
C) OH
D) OK
E) TX

Question 75

In a patient undergoing colonoscopy, which of the following areas is visualized immediately after the colonoscope passes beyond the sigmoid portion?

A) Rectosigmoid junction
B) Descending colon
C) Ascending colon
D) Transverse colon
E) Hepatic flexure

Question 76

The dumping syndrome diet may prevent which of the following in a patient who has had gastric bypass surgery?

A) Vomiting
B) Fever
C) Hypotension
D) Internal bleeding
E) Diarrhea

Question 77

When interviewing a patient to determine past and present personal history, which of the following questions elicits the most informative response from the patient?

A) "Why did you do that?"
B) "Where would you like to begin?"
C) "What kind of progress have you been making?"
D) "That wasn't very smart, was it?"
E) "Did you really do that?"

Question 78

Oxytocin hormone is secreted by which of the following endocrine glands?

A) Ovaries
B) Adrenal
C) Thyroid
D) Pancreas
E) Hypothalamus

Question 79

The provision of medical care to the families of physician colleagues free of charge is called

A) fee splitting.
B) professional courtesy.
C) beneficence.
D) etiquette.
E) bioethics.

Question 80

All records of employment taxes must be kept for at least _______ years.

A) two
B) four
C) six
D) eight
E) ten