Deck 4: Management Communication in Ancient Times

Question 1

Managers are thought to spend about 75 percent of their time communicating.

Answer 1

True

Question 2

Generally speaking, the more positive the stimuli, the more positive the response.

Answer 2

True

Question 3

The use of "he or she"or he/she in place of the generic "he"pronoun, is neither graceful nor considered acceptable in writing.

Answer 3

False

Question 4

Which of the following is not a disadvantage of collaborative writing?

A) some members don't pull their share
B) personality conflicts occur
C) coordinating schedules is complicated and vexing
D) individual responsibility and accountability

Question 5

When in the planning stage of writing, which of the following considerations is false?

A) Who: reader analysis, including sensitivity to the message
B) When: the earlier a message is sent, the better for employees directly affected
C) Why: justifies the message
D) How: a change of media indicates the importance of the message

Question 6

Written business communications should be:

A) economical and efficient
B) wordy and intelligent
C) effective and ambiguous
D) accurate and taxing

Question 7

What are the average lengths for good, coherent paragraphs in business letters and memos and in business reports?