Deck 11: Stage Iii: Help Clients Design the Way Forward

Question 1

Which of the following is not one of the interrelated tasks of Stage III?

A) Developing potential strategies to accomplish client goals
B) Selecting strategies that fit best for the individual client
C) Setting goals in terms of outcomes the client desires
D) Formulating realistic plans of action for change

Answer 1

Setting goals in terms of outcomes the client desires

Question 2

_______ are valuable only insofar as they lead to _______ for the client, and _______ are only valuable insofar as they lead to _______ for the client.

A) Outcomes, constructive impacts; constructive impacts, actions
B) Actions, outcomes; outcomes, constructive impacts
C) Constructive impacts, actions; actions, outcomes
D) Outcomes, actions; actions, constructive impacts

Answer 2

Actions, outcomes; outcomes, constructive impacts

Question 3

Which of the following is not true about developing strategies to achieve goals, according to Egan?

A) Most clients instinctively seek different routes to goals and choose the best ones.
B) Helping clients develop strategies can be a most fruitful way of being with them.
C) Helpers sometimes avoid this step because it is too jargon-laden and mechanical.
D) Clients having clear goals but no idea of how to accomplish them are still at sea.

Answer 3

Most clients instinctively seek different routes to goals and choose the best ones.

Question 4

Which of the following is a way to help clients develop strategies for attaining their goals?

A) Using brainstorming
B) Various frameworks
C) Finding social support
D) All of these choices are correct.

Question 5

Among the various frameworks helpers can use to help clients identify resources to develop a range of strategies, which of these would not necessarily involve interacting with other people?

A) Individuals and exemplars
B) Communities
C) Places and things
D) Organizations and programs

Question 6

Strategies for achieving goals should be or do which of the following, according to Egan?

A) Specific, substantive, sustainable
B) Realistic, prudent, cost-effective
C) Flexible, and fit client values
D) All of these choices are correct.

Question 7

Which of the following ways of helping clients choose best-fit problem-managing strategies involves weighing the acceptability and unacceptability of benefits and costs to self and others?

A) Using criteria
B) Using design thinking
C) Using strategy sampling
D) Using the balance-sheet method

Question 8

In addressing the factors of risk and probability, which aspect of the shadow side of strategy selection that clients may engage in does Egan say is the most difficult to apply?

A) Playing it safe
B) Wishful thinking
C) Striking a balance
D) Avoiding the worst outcome

Question 9

Which of the following accurately reflects what Egan says about formal planning with clients?

A) Plans help clients develop discipline and can overwhelm clients.
B) Plans help clients evaluate goals and search for better strategies.
C) Plans help clients be aware of needed resources and not barriers.
D) Plans help clients reveal unexpected obstacles and not resources.

Question 10

In practicing "system leadership" (Slaughter, 2017), which of the following statements most accurately reflects one of Egan's six dimensions of a leadership process?

A) The best creative ideas must be embedded in a process or program that adds actual value.
B) Facilitating creative idea flow and choosing the best ideas to implement are enough.
C) Creating a climate of support is more important than being persistent about getting results.
D) Being persistent about getting results is more important than creating a climate of support.

Question 11

Which of the following accurately reflects one of the principles set forth by Egan for humanizing the mechanics of problem management and opportunity development?

A) Helpers should consider strategies and planning only after listening to the client's story.
B) Helpers who fail to give a human face to planning tasks run the risk of alienating clients.
C) An exact blueprint for actions, sequencing, and time frame promotes client self-reliance.
D) Devising plans for clients and helping tailor them to client needs just fosters dependence.

Question 12

Which of the following does Egan say about contingency plans?

A) They help clients to develop more responsibility.
B) They are more important with low-risk programs.
C) They are more important with less critical goals.
D) They help clients yet are necessarily complicated.

Question 13

Egan names several areas in which there are many ready-made programs that contribute to well-being and can be used as adjuncts with all approaches to helping. Which of the following does he name but not describe?

A) Exercise
B) Nutrition
C) Substance abuse
D) Stress management

Question 14

Which of the following does not reflect Egan's discussion of the debate over evidence-based practice and treatment manuals?

A) The evidence-based treatments overemphasize opportunities, not problems.
B) The evidence-based practice controversy lacks common sense and balance.
C) The complexity in evidence-based treatments causes confusion in choosing.
D) The self-help literature has ready-made programs just as useful as manuals.

Question 15

At the end of Chapter 11, Egan reminds students about which of the following?

A) Follow the linear logic of the helping process.
B) Follow the norm for client-centered flexibility.
C) Follow the type of logic that each client brings.
D) Follow the ways of helpers, not entrepreneurs.

Question 16

Identify the three interrelated tasks of Stage III. Include questions that illustrate each task, as Egan does. What are these tasks aimed at on the client's part? Do these tasks constitute planning for action, action itself, or both?
Now write an example of a goal you want to accomplish. Identify five or six possible strategies for accomplishing it. Identify which three of those strategies are a best fit for you. Then summarize how you could turn these strategies into a realistic plan. In your examples, answer the questions for each task that you identified before.

Question 17

Identify a hypothetical client (or a real one, if you have worked with one), a problem the client needs help in managing, and an associated goal. Now give an example of each of the following resources that could help this client to develop a range of strategies to achieve his or her goal:
An individual person who may help the client
An individual person to follow as an exemplar or model
A community through which the client may find strategies
A place where the client might go that could help
A thing that the client might use that could help
An organization that might help the client
A ready-made program that could help the client

Question 18

Refer to the (hypothetical or real) client, problem, and goal you identified for question 2. Now identify a strategy for the client to accomplish that goal. For this strategy, answer the following questions:
Is this strategy specific enough to drive behavior? Briefly explain how it is or is not.
Is this strategy substantive, that is, does it challenge the client's resources and, when implemented, achieve the client's goal? Briefly explain how it does or does not.
Is this strategy realistic for the client? Briefly explain why or why not.
Is this strategy consistent with the client's values? Briefly explain why or why not.

Question 19

Think of a time in your life when you had a plan, but no contingency or backup plan; and a time when you had both a "Plan A", and a "Plan B" in case your original "Plan A" did not work. Summarize both experiences. Did the outcomes differ? Why or why not? If they did differ, how?
Why is it important, in both everyday life and the helping process, to have backup plans?

Question 20

What are some of the advantages of evidence-based treatment manuals? What are some of their disadvantages? Give as many specific examples of each from the text as you can. What is the role of the self-help literature in relation to useful ready-made programs, as described by Egan? Do evidence-based treatments always work? Do non-evidence-based treatments ever work? Explain why for your answers to these last two questions.