Deck 24: Enterprise Resource Planning (ERP)Systems

Question 1

What is the nature of the architecture used to create SAP's products?

A) cloud-based architecture
B) service-oriented architecture
C) client-server architecture
D) thin client architecture

Answer 1

C

Question 2

Which of the following is an example of a supply chain activity?

A) scheduling
B) sales prospecting
C) procurement
D) cash management

Answer 2

C

Question 3

Which of the following sentences about the impact of ERP on small organizations is true?

A) IT specialists in small organizations are dedicated to managing only the ERP system.
B) Very often, the IT staff in small organizations is isolated from senior management.
C) In small organizations, ERP implementation will be part of a strategic process and, once begun, will have the full backing of the entire executive group.
D) Smaller, simpler ERP solutions are common among small companies.

Answer 3

D

Question 4

Which of the following should be considered while implementing the ERP application?

A) compare as-is model to blueprint processes
B) convert to new procedures
C) model current processes "as-is"
D) identify relevant ERP blueprint processes

Question 5

Which of the following is true about ERP databases?

A) An ERP database contains the company's operational data.
B) A stored procedure is a computer program code stored within the database that runs to keep the database consistent when certain conditions arise.
C) Triggers and stored procedures are part of the ERP solution.
D) A trigger is a computer program code stored in the database that is used to enforce business rules.

Question 6

A trigger is a(n)________.

A) computer program stored within the database that runs to keep the database consistent when certain conditions arise
B) computer program stored in the database that is used to enforce business rules
C) set of inherent procedures in an ERP solution that implement standard business processes
D) programming paradigm that describes computation in terms of statements that change a program state

Question 7

Which of the following sentences about the effect of ERP on midsized organizations is true?

A) Midsized organizations expand IT from one person to a small staff, but frequently this staff is isolated from senior management.
B) ERP implementation in midsized companies will be part of a strategic process and, once begun, will have the full backing of the entire executive group.
C) IT specialists in midsized organizations are spread very thin and often are in over their heads during an ERP implementation.
D) In midsized organizations, the CIO is an active participant in organizational strategic planning.

Question 8

________ is a suite of applications,called modules;a database;and a set of inherent processes for consolidating business operations into a single,consistent,computing platform.

A) Enterprise resource planning
B) Customer relationship management
C) Warehouse management system
D) Supply chain management

Question 9

For a product to be considered a true ERP product,it must include applications that integrate manufacturing activities such as ________.

A) inventory management
B) quality control
C) customer support
D) benefits administration

Question 10

Maintaining a general ledger is an example of a(n)________ activity.

A) supply chain
B) accounting
C) human resources
D) manufacturing

Question 11

Payroll,time,and attendance are examples of ________.

A) manufacturing activities
B) CRM activities
C) human resources activities
D) accounting activities

Question 12

Which of the following is the topmost ranked ERP vendor?

A) Epicor
B) SAP
C) Infor
D) Oracle

Question 13

Which of the following factors forms a major point of difference between companies of different sizes,in terms of ERP?

A) relevance of ERP systems
B) value chains
C) availability of skilled IT staff
D) basic business processes

Question 14

Which of the following stands true for ERP application programs?

A) An ERP application program contains the company's operational data.
B) There are virtually no limits to how much configuration can be done in an ERP application program.
C) Custom programming of ERP application programs is expensive both initially and in long-term maintenance.
D) In order to meet varying customer requirements, development teams have to change the program code of ERP application programs.

Question 15

An ERP system is an information system based on ERP technology.

Question 16

As an element of an ERP solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

Question 17

The products of which of the following ERP vendors cost the least?

A) Epicor
B) SAP
C) Oracle
D) Microsoft Dynamics

Question 18

Which of the following statements is true of Oracle's ERP products?

A) Oracle has never been known to create easy-to-use ERP products.
B) Oracle traditionally does not develop its ERP products in-house, but favors acquisition of products such as PeopleSoft and Siebel.
C) Oracle's ERP products are relatively inexpensive and serve higher-end small companies and lower-end large companies.
D) Oracle's ERP products are highly standardized and serve specific applications owing to the underlying service-oriented architecture.

Question 19

CRM,as an application that must be included in a true ERP product,includes ________.

A) quality control
B) commission calculations
C) sales prospecting
D) supplier management

Question 20

What is a stored procedure?

A) It is a computer program stored within the database that runs to keep the database consistent when certain conditions arise.
B) It is a programming paradigm that describes computation in terms of statements that change a program state.
C) It is a computer program stored in the database that is used to enforce business rules.
D) It is a software program that houses and serves business logic for use (and reuse) by multiple applications.

Question 21

Oracle and SAP serve the smallest and midsized organizations.

Question 22

The availability of skilled IT personnel in companies of different sizes is the main difference that impacts ERP.

Question 23

An example of stored procedure would be never to sell certain items at a discount.

Question 24

Explain how organizations of different sizes use ERP differently.

Question 25

An ERP solution includes a database design as well as initial configuration data,but not the company's operational data.

Question 26

ERP vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

Question 27

The differences between as-is processes and the blueprint can be reconciled after the ERP system had been implemented.

Question 28

What is the primary purpose of ERP Systems?

Question 29

Microsoft relies heavily on its internal salesforce to create customer solutions using the Dynamics platform.

Question 30

When removing inconsistencies during the process of implementing an ERP system,one can correct misfits by modifying the ERP application.

Question 31

Explain ERP application programs.

Question 32

Process blueprints are the inherent processes in an ERP solution that implement standard business processes.

Question 33

Stored procedure is a computer program stored within the database that runs to keep the database consistent when certain conditions arise.

Question 34

When implementing ERP Systems,the first task is to create a model of current business procedures and practices,which is called the as-is model.

Question 35

Explain briefly the steps of implementing ERP systems.

Question 36

ERP was initially adopted by government and public service agencies to handle complex administrative tasks.

Question 37

The ERP implementation process is carried out even as the business continues to run on the old system.

Question 38

As of 2010,only Oracle and SAP have true ERP products in the cloud.

Question 39

In large organizations,the IT staff is often isolated from senior management.

Question 40

SAP's ERP products are designed according to SOA principles and hence are adaptable and customizable.

Question 41

Give a brief description of Epicor's ERP products.