Deck 16: Business and Community Stakeholders.
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Deck 16: Business and Community Stakeholders.
1
The major reason that health and welfare is one of the largest categories of business giving is the huge amount donated to programs for needy children.
False
2
Some observers worry that in times of crisis, corporate philanthropy becomes a zero sum game in that contributions that go to alleviate the crisis then do not go to causes that need them.
True
3
Making profits and addressing social concerns are not mutually exclusive.
True
4
Strategic philanthropy is when businesses give indiscriminately to many causes.
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5
The company's overriding concern after making the decision to close a plant should be for the firm to move as quickly as possible.
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6
Many companies are willing to give employees time to engage in and support community projects.
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7
Monitoring the company's community involvement projects entails making adjustments when needed.
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8
Business involvement in the community represents enlightened self-interest.
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9
Corporate philanthropy involves primarily the giving of financial resources, and managerial time and talent.
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10
The business community now encompasses the entire world.
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11
Responsibility is considered a standard of excellence in corporate community involvement.
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12
It is usually easy to assess the true motives behind businesses' giving.
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13
Cause-related marketing is one of the clearest examples of corporate philanthropy.
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14
Outsourcing refers to the relocation of business processes to a different company.
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15
Outsourcing has invariably provided excellent results for the companies utilizing that strategy.
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16
Health and human services are critical to the well-being of any community.
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17
Outsourcing today affects both blue collar and white collar jobs.
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18
The categories of recipients to whom corporations give remain stable over time.
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19
Firms can provide support to survivors of job losses by providing emotional, directional, tactical and informational support.
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20
A company may create a positive impact in the community by giving time and talents of its managers.
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21
Major recipients of health and human services giving are:
A) welfare agencies
B) hospitals
C) youth agencies
D) All of these.
A) welfare agencies
B) hospitals
C) youth agencies
D) All of these.
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22
Companies can benefit from volunteer programs that they sponsor in all of the ways shown below except
A) improving employee skills and training.
B) increasing productivity at work.
C) encouraging teamwork.
D) developing leadership skills.
A) improving employee skills and training.
B) increasing productivity at work.
C) encouraging teamwork.
D) developing leadership skills.
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23
Which of the following is not a way in which companies can benefit from volunteer programs?
A) developing strong ties with local government officials
B) developing employee skills
C) recruiting and retaining employees
D) improving the company's reputation
A) developing strong ties with local government officials
B) developing employee skills
C) recruiting and retaining employees
D) improving the company's reputation
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24
Which of the following is not a standard of excellence in Corporate Community Involvement?
A) strategy
B) integration
C) financing
D) communications
A) strategy
B) integration
C) financing
D) communications
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25
Corporate philanthropy is used to achieve which of the following?
A) Business objectives
B) Corporate reputation
C) Branding
D) Each of these
A) Business objectives
B) Corporate reputation
C) Branding
D) Each of these
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26
Standards of excellence in corporate community involvement include all of the following except
A) leadership.
B) efficiency.
C) issues management.
D) relationship building.
A) leadership.
B) efficiency.
C) issues management.
D) relationship building.
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27
Steps in developing a community action program include all of the following except
A) knowing the community.
B) knowing the company's resources.
C) building bridges to the community.
D) monitoring projects.
A) knowing the community.
B) knowing the company's resources.
C) building bridges to the community.
D) monitoring projects.
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28
Philanthropy, as it is used in the textbook, means
A) donations of corporate employees' time and talents.
B) a desire to help mankind by acts of charity.
C) business giving of financial resources.
D) altruistic acts that benefit all of society.
A) donations of corporate employees' time and talents.
B) a desire to help mankind by acts of charity.
C) business giving of financial resources.
D) altruistic acts that benefit all of society.
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29
Leadership is a standard of excellence in Corporate Community Involvement.
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30
Being more systematic about the company's relationship with the community often results in developing a
A) community involvement initiative.
B) community action program.
C) community partnership plan.
D) community crisis center.
A) community involvement initiative.
B) community action program.
C) community partnership plan.
D) community crisis center.
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31
The most important issue in corporate community involvement is
A) crimes or public safety.
B) K-12 education.
C) housing.
D) health and wellness.
A) crimes or public safety.
B) K-12 education.
C) housing.
D) health and wellness.
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32
Business support for the arts has been increasing.
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33
Community involvement is most commonly manifested through
A) donations of money and like-kind gifts.
B) donating the time and talents of its employees.
C) sponsoring one of its employees for government office.
D) beautification projects at the company's place of business.
A) donations of money and like-kind gifts.
B) donating the time and talents of its employees.
C) sponsoring one of its employees for government office.
D) beautification projects at the company's place of business.
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34
Benefits of employee volunteerism include all the following except
A) improves morale
B) creates quantifiable social impact
C) encourages teamwork
D) promotes leadership and skill development
A) improves morale
B) creates quantifiable social impact
C) encourages teamwork
D) promotes leadership and skill development
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35
Which of the following is not a reason commonly given for community involvement?
A) moral justification.
B) positions the company to help themselves
C) companies can develop community support and trust.
D) a way to help employees build their resumés
A) moral justification.
B) positions the company to help themselves
C) companies can develop community support and trust.
D) a way to help employees build their resumés
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36
Educational recipients of giving include each of the following except
A) Student matching gifts
B) Capital grants including endowments
C) Departmental research grants
D) Scholarships and fellowships
A) Student matching gifts
B) Capital grants including endowments
C) Departmental research grants
D) Scholarships and fellowships
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37
The second step in managing the performance of a community action program is
A) knowing the community.
B) knowing the company's resources.
C) selecting the resources to use.
D) monitor the projects.
A) knowing the community.
B) knowing the company's resources.
C) selecting the resources to use.
D) monitor the projects.
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38
Which of the following is not a standard of excellence by which corporate community involvement should be judged?
A) crisis management
B) accountability
C) infrastructure
D) measurement
A) crisis management
B) accountability
C) infrastructure
D) measurement
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39
Community involvement focuses on the contribution of
A) employee time and talent.
B) financial resources.
C) gifts in kind.
D) used equipment.
A) employee time and talent.
B) financial resources.
C) gifts in kind.
D) used equipment.
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40
Selection of projects for a community action program grows out of
A) an application process.
B) matching community needs with company resources.
C) needs identified by board members.
D) grassroots lobbying efforts.
A) an application process.
B) matching community needs with company resources.
C) needs identified by board members.
D) grassroots lobbying efforts.
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41
Which of the following is not a category of corporate contributions programs?
A) community giving for which there is little or no expected benefit for the business.
B) gifts that support long-term strategic business goals while also meeting a critical community need.
C) giving that benefits the business wherein the benefit is its primary motivation.
D) firms whose donations usually go to children's programs
A) community giving for which there is little or no expected benefit for the business.
B) gifts that support long-term strategic business goals while also meeting a critical community need.
C) giving that benefits the business wherein the benefit is its primary motivation.
D) firms whose donations usually go to children's programs
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42
One way in which philanthropy can be made strategic is to
A) consult with a tax professional to get the maximum deductions.
B) bring contribution programs into sharper alignment with business endeavors.
C) distribute contributions as widely as possible.
D) eliminate contributions to inefficient non-profit organizations.
A) consult with a tax professional to get the maximum deductions.
B) bring contribution programs into sharper alignment with business endeavors.
C) distribute contributions as widely as possible.
D) eliminate contributions to inefficient non-profit organizations.
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43
Employee ownership of a business whose former owners were considering shutting it down
A) almost always results in bankruptcy.
B) assures worker/owners continued employment.
C) in most cases, results in employees having to take significant wage and benefit reductions to make the business profitable.
D) forces workers to think like owners.
A) almost always results in bankruptcy.
B) assures worker/owners continued employment.
C) in most cases, results in employees having to take significant wage and benefit reductions to make the business profitable.
D) forces workers to think like owners.
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44
Which of the following is not a reason that some people want more transparency in corporate philanthropy?
A) money belongs to shareholders
B) to close tax loopholes
C) improve image of philanthropy
D) giving is just for glory
A) money belongs to shareholders
B) to close tax loopholes
C) improve image of philanthropy
D) giving is just for glory
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45
Employees might consider their roles in plant closings
A) to be to fight for their jobs.
B) an extension of numerous employee rights issues.
C) an opportunity to find better employment.
D) a chance to form an employee-owned business.
A) to be to fight for their jobs.
B) an extension of numerous employee rights issues.
C) an opportunity to find better employment.
D) a chance to form an employee-owned business.
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46
After the decision to close a plant has been made, actions that management should take may include all of the following except
A) provide advance notice to employees and the community.
B) phase out the business gradually.
C) announce the decision in the press before telling employees and community leaders.
D) help the community attract replacement industry.
A) provide advance notice to employees and the community.
B) phase out the business gradually.
C) announce the decision in the press before telling employees and community leaders.
D) help the community attract replacement industry.
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47
Outsourcing refers to
A) small (usually fewer than ten employees) layoffs.
B) transferring employees to overseas postings.
C) layoffs at small companies.
D) the relocation of business processes to a different company.
A) small (usually fewer than ten employees) layoffs.
B) transferring employees to overseas postings.
C) layoffs at small companies.
D) the relocation of business processes to a different company.
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48
Acceptable reasons not to give employees sixty days' notice of closing include which of the following?
A) action that may have postponed layoffs
B) unforeseen business circumstances
C) natural disasters
D) All of these.
A) action that may have postponed layoffs
B) unforeseen business circumstances
C) natural disasters
D) All of these.
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49
An approach by which corporate giving is designed in a way that best fits with the firm's overall mission and goals is called
A) strategic philanthropy.
B) mission-driven giving.
C) goal-directed philanthropy.
D) directed giving.
A) strategic philanthropy.
B) mission-driven giving.
C) goal-directed philanthropy.
D) directed giving.
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50
Which of the following is not a category of recipient to whom corporations often give money?
A) education
B) arts and culture
C) athletic teams
D) civic and community activities
A) education
B) arts and culture
C) athletic teams
D) civic and community activities
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51
Fund-raising efforts by large non-profit organizations like United Way, who in turn donate funds to specific causes, are called
A) federated drives.
B) consolidated campaigns.
C) multi-gift campaigns.
D) umbrella drives.
A) federated drives.
B) consolidated campaigns.
C) multi-gift campaigns.
D) umbrella drives.
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52
The direct linking of a business's product or service to a specified charity is
A) cause-related marketing.
B) a public purpose partnership.
C) cause branding.
D) a joint venture.
A) cause-related marketing.
B) a public purpose partnership.
C) cause branding.
D) a joint venture.
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53
After the decision to close a plant, management can take all the following actions except
A) provide advance notice to the employees or community.
B) close cold turkey.
C) help the community attract a replacement industry.
D) Provide transfer, relocation, and outplacement benefits.
A) provide advance notice to the employees or community.
B) close cold turkey.
C) help the community attract a replacement industry.
D) Provide transfer, relocation, and outplacement benefits.
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54
Which of the following is a reason that businesses give to arts programs?
A) to improve quality of community life
B) to improve academic performance for students
C) to create a vibrant community
D) All of these.
A) to improve quality of community life
B) to improve academic performance for students
C) to create a vibrant community
D) All of these.
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55
The "third sector" is composed of all of the following except
A) museums.
B) households.
C) churches.
D) libraries
A) museums.
B) households.
C) churches.
D) libraries
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56
National Safe Place is a youth program that does all of the followingexcept
A) educating youth about the dangers of running away
B) providing safe havens for youth
C) establishing after school programs
D) helping youth to resolve difficult situations
A) educating youth about the dangers of running away
B) providing safe havens for youth
C) establishing after school programs
D) helping youth to resolve difficult situations
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57
Cause branding is similar to cause-related marketing, but
A) is done with more dissimilar organizations.
B) is a more formalized arrangement.
C) is a longer term commitment.
D) is usually less successful.
A) is done with more dissimilar organizations.
B) is a more formalized arrangement.
C) is a longer term commitment.
D) is usually less successful.
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58
The primary reason given for support of higher education programs is
A) the value of a liberal arts education.
B) civic duty.
C) to increase the pool of trained personnel.
D) to have an educated voter pool.
A) the value of a liberal arts education.
B) civic duty.
C) to increase the pool of trained personnel.
D) to have an educated voter pool.
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59
Of the portion of corporate philanthropy that goes to education, most of donations go to
A) executive education programs.
B) higher education.
C) K-12 education.
D) private schools rather than public institutions.
A) executive education programs.
B) higher education.
C) K-12 education.
D) private schools rather than public institutions.
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60
Which of the following actions is not usually a viable alternative to closing a plant?
A) diversify revenue sources
B) sell the plant to a new owner
C) create an employee-owned firm
D) seek tax breaks that will help profits
A) diversify revenue sources
B) sell the plant to a new owner
C) create an employee-owned firm
D) seek tax breaks that will help profits
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61
Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
One of the major questions in corporate giving to higher education is whether the donations should be "with strings attached" or not. Should corporate giving have specific expectations attached to it?
One of the major questions in corporate giving to higher education is whether the donations should be "with strings attached" or not. Should corporate giving have specific expectations attached to it?
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62
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Assume that you are the general manager at a plant that will be closing in one year. It is a small plant, and so is not subject to the Worker Adjustment and Retraining Notification Act (WARN). Should you give your employees advance notice of the closing? Why or why not?
Assume that you are the general manager at a plant that will be closing in one year. It is a small plant, and so is not subject to the Worker Adjustment and Retraining Notification Act (WARN). Should you give your employees advance notice of the closing? Why or why not?
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63
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Calls for more transparency in corporate giving programs have again raised the question of the role of business in society. Summarize the reasons for more transparency and the reasons against it.
Calls for more transparency in corporate giving programs have again raised the question of the role of business in society. Summarize the reasons for more transparency and the reasons against it.
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64
Provide a short answer to each of these questions. Be sure to fully explain your answer.
A key step in developing a community action program is knowing the company's community. What is involved in this step?
A key step in developing a community action program is knowing the company's community. What is involved in this step?
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65
Provide a short answer to each of these questions. Be sure to fully explain your answer.
List and describe four main types of service programs according to the CECP. What do companies get out of these kinds of service?
List and describe four main types of service programs according to the CECP. What do companies get out of these kinds of service?
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66
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Review the pros and cons of outsourcing.
Review the pros and cons of outsourcing.
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67
Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Pick a company that you are interested in (maybe you or your parent work there, or it is a company that you would like to work for). Research its giving history. What did you find out? Is it clear how the program fits with the firm's business activities?
Pick a company that you are interested in (maybe you or your parent work there, or it is a company that you would like to work for). Research its giving history. What did you find out? Is it clear how the program fits with the firm's business activities?
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68
Provide a short answer to each of these questions. Be sure to fully explain your answer.
One justification for corporate involvement in the community is that business has a moral responsibility to build a relationship with the community and to be sensitive to its impact on the world around it. Discuss this justification using the Seven Standards of Excellence in Corporate Community Involvement.
One justification for corporate involvement in the community is that business has a moral responsibility to build a relationship with the community and to be sensitive to its impact on the world around it. Discuss this justification using the Seven Standards of Excellence in Corporate Community Involvement.
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69
Outplacement services seek to
A) minimize the severance costs to workers.
B) place displace workers in other jobs within the same company.
C) provide employee benefits to displaced workers for at least one year.
D) minimize cost and disruption to the company and maximize benefits to the displaced workers.
A) minimize the severance costs to workers.
B) place displace workers in other jobs within the same company.
C) provide employee benefits to displaced workers for at least one year.
D) minimize cost and disruption to the company and maximize benefits to the displaced workers.
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70
According to the CECP, motivations for giving include all the following except
A) charitable.
B) commercial.
C) community investment.
D) competitiveness.
A) charitable.
B) commercial.
C) community investment.
D) competitiveness.
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71
Provide a short answer to each of these questions. Be sure to fully explain your answer.
What reasons to corporate executives use to justify corporate giving to the arts?
What reasons to corporate executives use to justify corporate giving to the arts?
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72
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Discuss how Transparency International fulfills its mission to deter and disclose corporate corruption around the world.
Discuss how Transparency International fulfills its mission to deter and disclose corporate corruption around the world.
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73
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Describe how a company can provide support to "survivors" of a layoff.
Describe how a company can provide support to "survivors" of a layoff.
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74
Provide a short answer to each of these questions. Be sure to fully explain your answer.
One of the recommended actions for a company that has made its decision to close a plant is to help attract a replacement industry. How likely is this to occur?
One of the recommended actions for a company that has made its decision to close a plant is to help attract a replacement industry. How likely is this to occur?
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75
According to Braithwaite, advice for communicating with employees who are being lad off include all the following except
A) Be complete.
B) Be consistent.
C) Inform affected employees first.
D) Inform competitors.
A) Be complete.
B) Be consistent.
C) Inform affected employees first.
D) Inform competitors.
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76
Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Evaluate the Minnesota HEALS project, funded by General Mills. Was this an appropriate use of corporate funds?
Evaluate the Minnesota HEALS project, funded by General Mills. Was this an appropriate use of corporate funds?
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77
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Describe the Dollars for Doers service program in depth. What are some examples of current programs?
Describe the Dollars for Doers service program in depth. What are some examples of current programs?
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78
Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Research Aramark's community involvement program at http://Aramark.com/. Describe the firm's view of social responsibility and community involvement. In what ways do they contribute?What has been the result of their efforts? Have they been recognized?
Research Aramark's community involvement program at http://Aramark.com/. Describe the firm's view of social responsibility and community involvement. In what ways do they contribute?What has been the result of their efforts? Have they been recognized?
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79
The Worker Adjustment and Retraining Notification Act (WARN) requires firms employing 100 or more workers to notify workers of a large layoff or shutdown at least ____ in advance.
A) six months
B) sixty days
C) one year
D) one month
A) six months
B) sixty days
C) one year
D) one month
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80
Provide a short answer to each of these questions. Be sure to fully explain your answer.
Delineate the arguments for and against the practice of cause-related marketing.
Delineate the arguments for and against the practice of cause-related marketing.
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