Deck 10: Guests Rights

Question 1

When is it alright to go into a guest room without a warrant?

A) To turn off a loud blaring TV
B) When a guest is engaging in illegal activity
C) Because you heard something suspicious
D) Because the room door was left open

Answer 1

B

Question 2

What is meant by the term false arrest?

A) Unauthorized restraint of a person
B) Holding someone against his or her will
C) Making false accusations
D) Holding someone at the hotel

Answer 2

A

Question 3

An innkeeper can padlock a guest room without cause, thereby preventing access by the guest to the room.

Answer 3

False

Question 4

What do you do when the guest refuses to let the police search the room?

A) Arrest the individual
B) Rush the person out of the way
C) Get a search warrant
D) Just leave

Question 5

Under which of the following circumstances is an innkeeper not entitled to enter a guest's room?

A) When furniture is missing from the lobby
B) When the guest has failed to pay the bill
C) When requested to enter by the guest
D) When necessary to repair a broken light in the bathroom

Question 6

If a person claiming to be the son of a guest requests a key to his parent's room, the clerk is legally bound to issue a key to the person.

Question 7

In a situation where the room needs to be searched, who issues the warrant?

A) Police officer
B) Guest in the next room
C) Front office agent
D) The Judge

Question 8

The obligation of an innkeeper to refrain from using abusive language is the same whether the object of the comments is a guest or a non-guest.

Question 9

What is meant by the exclusionary rule?

A) Evidence obtained with a warrantless search not admissible in court
B) Evidence obtained with a warrant and is used in court
C) Evidence that is forgotten
D) Evidence that is misleading

Question 10

Under which of the following circumstances is entry into a guest room not legal?

A) The guest consents to a police search.
B) The innkeeper consents to a police search.
C) The television is blaring, causing guests in adjacent rooms to call the front desk complaining of the noise.
D) The guest ordered room service, and delivery is being made.

Question 11

When a package is received, what is the first step in notifying the guest?

A) Throwing it away
B) Placing a notice in the guest's mailbox
C) Calling the guest to let him or her know
D) Placing the package in front of their room

Question 12

Which of the following is not a basic right of a guest?

A) The right to privacy in the guest room
B) The right not to be insulted
C) The right to a room of the guest's choice
D) The right to occupy the room undisturbed by the innkeeper (with exception, such as cleaning and emergencies)

Question 13

A guest checked out of a hotel. While the staff was cleaning it for the next guest, they discovered jewelry that had been reported stolen by another guest. Will the evidence be suppressed?

A) Yes, because the search of the room was illegal.
B) Yes, because the jewelry was not owned by the guest who occupied the room.
C) No, because the innkeeper was entitled to have employees clean the room following check-out by the guest.
D) No, because evidence found in a hotel room can never be suppressed.

Question 14

Which of the following best describes the exclusionary rule?

A) It prevents an innkeeper from refusing a room to anyone able to pay.
B) It prevents an innkeeper from consenting to a search of an occupied guest room.
C) It prevents the use of illegally obtained evidence in court.
D) It requires a hotel to disclose expenses imposed for the use of a phone in guest rooms.

Question 15

In a guest room, what is required by law that needs to be posted?

A) Fees and charges for the room
B) The square footage of the room
C) What furniture is needed in the room
D) Types of rooms offered

Question 16

What is the consequence of a hotel charging guests for services they did not receive?

A) The hotel will be required to reimburse the guest for the unused services.
B) The hotel will be criminally liable.
C) There is no consequence: the hotel is entitled to charge for such services.
D) The hotel will be required to reimburse the guest for the full amount paid by the guest to the hotel, including the charge for use of the room.

Question 17

What must a police officer have to obtain a search warrant?

A) Probable cause
B) Front desk agents word
C) Loud guests
D) Disturbing guests

Question 18

Many laws require that certain information or warnings be conspicuous. What does "conspicuous" mean?

A) In plain English
B) Easily seen by patrons
C) Posted in two places in guest rooms
D) Truthful

Question 19

Under what circumstance can the innkeeper look in a guest's luggage?

A) When it is forgotten and the guest leaves the establishment
B) When the guest leaves it unattended
C) When it is open in the room
D) When it is thrown away

Question 20

In which case is the hotel most liable?

A) Credit card fraud
B) Cars broken into on the hotel parking lot
C) Insulting customers
D) Charging calls

Question 21

When a hotel finds lost or misplaced property, it should not give it to someone claiming to be the owner until _______________________________________________________.

Question 22

The amount of evidence required for a judge to issue a warrant is ______________________________________________________________________.

Question 23

The constitutional right that is at risk when police search a hotel room for evidence is ___________________________________.

Question 24

When a hotel undertakes an investigation of criminal activity, the suspect should be treated respectful and reasonably.

Question 25

A procedure to process mail should include maintaining a record of guests' home addresses.

Question 26

The police arrive at a hotel with a warrant for a guest. The innkeeper owes a duty to the guest to refrain from informing the police of the guest's room number.

Question 27

In reference to the situation in the previous question, a police officer can legally search the guest room without a search warrant.

Question 28

When a hotel accepts a mailed package for a guest, it becomes a ___________________________________ of the package.

Question 29

A guest was observed by hotel security stealing money from the pocket of another guest while both were at the hotel bar. The hotel can legally detain the thieving guest until the police arrive.

Question 30

A primary concern of a hotel that accepts mail for guests is _________________________________________________________________.

Question 31

Concerning rates and fees, one way to avoid unpleasant disagreements at check-out time is to _________________________________________________________________________.

Question 32

A guest left a gym bag next to her chair at the hotel swimming pool. The innkeeper can legally look through the bag to determine if any stolen property is in it.

Question 33

A ______________________________ is an order from a judge commanding a police officer to search a designated place for evidence of criminal activity.

Question 34

While cleaning a guest room, a housekeeping employee discovered illegal drugs. The innkeeper can legally inform the police of the illegal activity.

Question 35

The innkeeper is liable to a guest whenever a police officer makes an illegal search of a guest's room.

Question 36

When an innkeeper finds the lost or mislaid luggage of a guest, the innkeeper can look inside the luggage for the purpose of _____________________________________________.

Question 37

Some states, such as New York, have laws that require hotels to disclose all fees imposed for the use of the phone in a guest room. These laws are sometimes called ______________________________ laws.

Question 38

A police officer does not have a search warrant to a guest's room but asks for consent to search from the innkeeper. The innkeeper consents. True or false: Any evidence found during the search will be suppressed.

Question 39

The Sunset Motel provides buffet breakfast for its guests from 7:30
a.m. The motel can legally add to all guests' bills a fee for breakfast whether or not guests eat breakfast at the hotel.
a.m. until 9:00