Deck 11: Structure, governance and Ethics

Question 1

The Zachman framework describes competitive forces in an industry.

Answer 1

False

Question 2

Supporting business objectives with appropriate IT investments is a critical part of IT management.

Answer 2

True

Question 3

The triple bottom line for organizations includes measuring profitability,social performance and employee satisfaction.

Answer 3

False

Question 4

An enterprise architects's job is to plan and manage an organization's information systems.

Question 5

The Certified Information Systems Auditor (CISA)certification is recognized globally and has been earned by more than 90 000 professionals.

Question 6

Bill 198 is commonly known as the Sarbanes-Oxley Act.

Question 7

The matching of organizational objectives with IT architecture takes advantage of IT capabilities as they develop.

Question 8

Wal-Mart spends more that the industry average on information technology.

Question 9

The Zachman framework divides systems into two dimensions: one is based on six reasons for communication; the other is based on stakeholder groups.

Question 10

Green IT practices include using the "sleep" mode of your computer,recycling of computers,and buying energy-efficient electronics.

Question 11

Bill 198 is commonly known as Budget Measures Act.

Question 12

Competitive strategy is supported through activities in the value chain,which consist of collection of business processes supported by information systems.

Question 13

John Zachman developed the Zachman framework while he worked for IBM.

Question 14

Alignment is the matching of business objectives with IT architecture.

Question 15

Competitive strategy is supported by operational plans.

Question 16

An IT architecture is like a plan for a city that lays out the street network.

Question 17

The purpose of an information systems audit is to verify organizations' information systems policies and procedures.

Question 18

IT architecture has many standards.

Question 19

For business organizations,governance is often designed to work toward the development of consistent,cohesive management policies and verifiable internal processes.

Question 20

Effectively managing information systems to support business objectives is an easy process.

Question 21

Which of the following are in the stakeholder groups listed in the Zachman framework?

A) Owner, planner, designer, government, worker
B) Worker, government, designer, planner, owner
C) Designer, the public, planner, owner, worker
D) Planner, government, shareholder, worker, designer
E) Shareholder, planner, designer, builder, worker

Question 22

The ongoing process which involves fitting IT architecture to business objective is called

A) Sarbanes-Oxley Act.
B) IT Strategy.
C) alignment.
D) Zachman Framework.
E) governance.

Question 23

Whistle blowers have shown us that it is quite acceptable to "do what your boss says" or "do what your system tells you" when it comes to ethical situations

Question 24

The focus of an ________ is placed on the information resources that are used to collect,store,process,and retrieve information.

A) security audit
B) information systems audit
C) external audit
D) information technology audit
E) internal audit

Question 25

Information systems ethics is about

A) people involved in the system.
B) money involved in the system.
C) software involved in the system.
D) hardware involved in the system.
E) PIPEDA.

Question 26

Which of the following is the most important indicator of alignment?

A) Return on investment in IT
B) Investment level in IT
C) Communication among IT executives
D) Communication between IT and business executives
E) Funding of IT

Question 27

Which of the following are sets of ethical principles?

A) Sarbanes-Oxley Act
B) GAAP
C) IFRS
D) Canada's Charter of Rights and Freedoms
E) The Budget Measures Act

Question 28

The Canadian legislation that is similar to the Sarbanes-Oxley Act in the US is the

A) Budget Measures Act.
B) Financial Regulations Act.
C) Business Measures Act.
D) Business Code Act.
E) CSox Act.

Question 29

Green IT means using information technology resources to better support the triple bottom line.

Question 30

The term ________ suggests some committee or political party has the ability to decide on expectations for performance,to authorize appropriate resources and power to meet expectation,and perhaps eventually to verify whether expectation have been met.

A) architecture
B) alignment
C) governance
D) process redesign
E) management

Question 31

The need to report and disclose IS operational information will require all employees to become familiar with the issues facing IT management.

Question 32

Most jobs in the ICT industry require a mix of ________________ and technical skills.

A) selling
B) programming
C) financial
D) legal
E) interpersonal

Question 33

Under Bill 198 both management and the ______________ face criminal liability if internal controls are defective.

A) planner
B) designer
C) employees
D) external auditor
E) president

Question 34

The ________ certification is recognized globally and has been earned by more than 90 000 professionals.Members have job titles like is auditor,consultant,IS security professional,regulator,chief information officer,and internal auditor.

A) Certified Systems Auditor (CSA)
B) COBIT Auditor
C) Certified Auditor (CA)
D) Systems Auditor (SA)
E) Certified Information Systems Auditor (CISA)

Question 35

Sarbanes-Oxley and Bill 198 apply to

A) COBIT
B) computer based information systems
C) income taxes
D) publicly traded companies.
E) privately held Canadian corporations.

Question 36

E-cycling is one of the most important issues in green IT.

Question 37

The ___________ department usually manages the computers,computer centres,networks,and communication media.

A) IT
B) finance
C) operations
D) legal
E) CIO's

Question 38

In an ideal world,the information systems that a company uses would support the ________ of the company

A) strategy
B) information technology
C) business ethics
D) data collection
E) online transaction processing

Question 39

What is the relationship between an organization's competitive strategy and information system planning?

Question 40

COBIT stands for

A) Common Observations for Information Technology.
B) Control Objectives for Information and Related Technology.
C) Common Objectives for Business Information Technology.
D) Control Objectives for Information Technology.
E) Control Objects for Information Technology.

Question 41

One reason that governance is important is

A) to ensure that an organization's internal processes can't be verified.
B) to maintain the benefits of an organization's IT investments.
C) to develop reporting structures and review processes
D) to develop inconsistent management policies.
E) to ensure that an organization produces good results while working to avoid bad results.

Question 42

The triple bottom line includes

A) energy efficiency, recycling, and hazardous materials measures.
B) financial, IT, and HR measures.
C) stock, social, and environmental performance.
D) financial, social, and environmental performance.
E) shareholder, financial, and social measures.

Question 43

In terms of ethics,advances in information technology bring about new ________ for an organization.

A) choices
B) understandings
C) problems
D) risks
E) opportunities

Question 44

If described in one wod,IS ethics are about understanding our

A) thoughts.
B) thinking.
C) wishing.
D) culture.
E) choices.

Question 45

Information systems audits focus on

A) deficiencies in information systems reporting.
B) hardware and software.
C) how well information systems align with business strategies.
D) the information resources used to collect, retrieve, store, and process information.
E) financial and account records.

Question 46

Part of Green IT means using IT to support (the)

A) energy star programs.
B) triple bottom line.
C) people and the environment.
D) environment.
E) energy efficiency programs.

Question 47

Alignment is not only about planning and building frameworks,but also about

A) effectiveness in productivity.
B) effectiveness in communication.
C) efficiency in productivity.
D) effectiveness in governance.
E) efficiency in computing.

Question 48

In Canada,________ has an agreement with ISACA to recognize a designated specialist in information systems auditing.

A) CASB
B) CGA
C) CICA
D) CMA
E) CSA

Question 49

If all computers sold in the USA where energy star rated,the energy savings per year would be

A) equivalent to 4 million vehicles.
B) $3 billion.
C) $5 billion.
D) equivalent to 3.5 million houses.
E) $2 billion.

Question 50

What is information technology architecture?

A) A set of photographs of all an organization's existing hardware.
B) A basic framework for all the computers, systems, and information management that support organizational services.
C) An IT plan that incorporates all an organization's existing IT investments.
D) A diagram of all an organization's servers.
E) A diagram of all an organization's networks.

Question 51

What is the role of the ISACA?

A) Providing a set of tools and guidelines for whistleblowers
B) Enforcing the law on corporate IT governance
C) Providing a framework for best IT practices
D) Enforcing the control of IT standards
E) Developing knowledge and standards relating to IT audits and IS governance.

Question 52

EPEAT is a tool based on ________ criteria that measure a product's efficiency and sustainability attributes.

A) 27
B) 30
C) 24
D) 25
E) 28

Question 53

The function of COBIT is to

A) provide a framework for SDLC.
B) enforce the law on corporate IT governance.
C) lobbying on behalf of the IT industry.
D) help organizations get the best from their IT invesments.
E) draft legislation.

Question 54

Though it may seem obvious,one of the hardest things to do when planning how your organization will use information systems is to

A) export applications to a Web platform.
B) align IS with organizational strategy.
C) outsource some of the functions.
D) get quotes from vendors.
E) develop the business strategy.

Question 55

Moving downward in the Zachman framework provides a higher levels of

A) outsourcing.
B) feasibility.
C) perspectives.
D) detail.
E) alignment.

Question 56

E-cycling should be considered in a company's IS ________ procedures.

A) ethics
B) buying
C) alignment
D) auditing
E) planning

Question 57

Why should business professionals care about IS governance?

A) It is required by law.
B) It increases job performance.
C) It covers envrinomental issues.
D) Actually, only the board of directors should care about IS governance.
E) It enhances firm reputation.

Question 58

Graduating business students can be successful in the ICT industry,if they are

A) keeping up to date with information systems knowledge.
B) intimately familiar with the SOX Act.
C) ignoring information systems.
D) intimately familiar with the details of COBIT
E) familiar with issues facing information technology and can communicate.

Question 59

The IT structure is like a

A) city building.
B) city plan.
C) enterprise project.
D) enterprise design.
E) governmental design.

Question 60

Companies involved in the ________ industry face government regulatory restrictions.

A) energy star
B) e-energy
C) e-waste
D) technology governance
E) paper recycling

Question 61

One example of internal controls is

A) leaving all financial decisions to the sole discretion of the CFO.
B) having budgets that aren't reconciled against the plan.
C) allowing a single individual to complete the payment cycle in a payment system.
D) relying solely on a computerized accounting system to make payments.
E) the separation of duties for authorizing and making payments.

Question 62

What is the Zachman Framework?

Question 63

If your company agrees to collaborate on a supply chain relationship with another firm.During the collaboration,you discover by mistake,they have given you access to all their inventory and sales data.You look at this and find that you can see the prices and quantities of products they are buying from all their other suppliers.This can give you an enormous advantage in competing for their business.What should you do?

Question 64

Bill 198 affects mainly

A) production systems
B) operational information systems.
C) databases.
D) data warehouses.
E) accounting information systems.

Question 65

What factors have brought IS governance and governance in general to the forefront of business planning?

Question 66

According to Reich and Benbasat (1996),effective alignment occurred in organizations that developed a climate of supporting

A) the sharing of domain knowledge and common business practices.
B) the sharing of domain knowledge.
C) common business practices.
D) information management innovation.
E) common business practices and information management innovation.

Question 67

In developing architecture a(n)_______________ must consider things like organizational objectives,information flows,databases and supporting technology.

A) CISA
B) test engineer
C) Zachman blackbelt
D) CIO
E) enterprise architect

Question 68

How does government regulation of e-waste affect a company that uses technology?

Question 69

What is alignment?

Question 70

What are Information System Ethics?

Question 71

What are the three factors that make up the triple bottom line?

Question 72

ISACA has become a leader in

A) IT alignment.
B) financial and accounting audits.
C) developing new information systems.
D) IT audits and IT governance.
E) IS architecture development.

Question 73

Successful companies find ways to share knowledge and ________ between the IT department and the business functions.

A) frustrations
B) information
C) people
D) data
E) plans

Question 74

IS governance in the future will require that all ________ have input into important IS decisions.

A) shareholders
B) stakeholders
C) management personnel
D) C-Suite members
E) board members

Question 75

What is information systems governance?

Question 76

Wal-Mart's main strategy is

A) to pursue a product differentiation strategy.
B) to focus on being a low price retailer.
C) to focus on being a "high tech" retailer.
D) to focus on a specific niche market.
E) to pursue a strategy that focuses on partnering with other retailers.

Question 77

Why is information systems governance important?

Question 78

IS governance is primarily associated with

A) information management of an organization.
B) legal compliance with the Budget Measures Act.
C) Improving the benefits of an organization's IT investment in the long run.
D) social and environmental performance of an organization.
E) the duties of the CIO.

Question 79

The challenge in developing systems that effectively support business objectives include

A) a required understanding of the business process.
B) a required understanding of the business process and the technological architecture of underlying information systems.
C) a required understanding of the business process and information management.
D) a required understanding of the technological architecture of underlying information systems.
E) a required understanding of information management.

Question 80

What does the task of aligning business objectives with information systems entail?