Deck 6: Variation in Communication Styles

Question 1

Which of the following messages would validate the worth of the individual?

A) The nurse says, "Take that tray to room 6 bed 2."
B) "I want to know about your physical symptoms following the chemotherapy."
C) "Now dear, we are going to have a nice bath."
D) "I would like to meet your family and we could talk to them about your aftercare."

Answer 1

"I would like to meet your family and we could talk to them about your aftercare."

Question 2

When the nurse asks a client,"How are you?" the client states,"I am fine." As the client turns away,she is crying.This is an example of

A) nonverbal communication.
B) incongruence.
C) proxemics.
D) congruence.

Answer 2

incongruence.

Question 3

In relation to gender differences in communication,which of the following is true?

A) Men use more verbal communication in interpersonal relationships.
B) Women smile more often.
C) Men require less personal space than women.
D) Men have a greater range of vocal pitch.

Answer 3

Women smile more often.

Question 4

Communication is a combination of

A) verbal and nonverbal behaviors.
B) pitch, tone, and paralanguage.
C) proxemics, touch, and kinesics.
D) eye contact, facial expressions, and nonverbal messages.

Question 5

The majority of person-to-person communication is

A) verbal.
B) process.
C) nonverbal.
D) content.

Question 6

When communicating about a client with a health care provider from another culture,the nurse states,"The client stopped taking his medications last week when he fell off the wagon." The health care provider looks at the nurse blankly.This is an example of

A) connotation.
B) information processing.
C) time span between messages.
D) nonverbal cultural variations.

Question 7

A client states he is feeling fine,but the nurse observes that he has a tense body posture and a frown on his face.The nurse suspects that he is experiencing pain based on knowledge of

A) confirming responses.
B) denotation.
C) proxemics.
D) kinesics.

Question 8

When communicating with a client,which of the following best demonstrates the use of nonverbal communication?

A) Ignoring nonverbal cues
B) Holding the client's hand
C) Conversing with the client
D) Using incongruent nonverbal behaviors

Question 9

Social cognitive competency refers to

A) the ability to use verbal and nonverbal interventions.
B) understanding the relationships between the roles of the sender and receiver.
C) the ability to interpret message content within interactions from the point of view of each participant.
D) interpreting emotional content by observing body language.

Question 10

The nurse is assessing a newly admitted Native American client.When assessing the client's perception of touch,the nurse should

A) casually touch the client.
B) use timing with touch.
C) ask the client for permission to touch.
D) shake the client's hand.

Question 11

A communication style the nurse can use to ensure that the message sent is the same as the one received is to

A) refer to the client by diagnosis.
B) establish a common vocabulary.
C) have interactions that focus on physical care.
D) refer to the client by bed number.

Question 12

The nurse is assigned to care for a client who has been diagnosed with multiple sclerosis.Which communication behavior will have the most impact on the client?

A) What is said
B) Tone of voice
C) Sense of confidence
D) Verbal message

Question 13

An adult client responds to questions inappropriately.The nurse should do which of the following?

A) Assume that the client is depressed and seek further information.
B) Ask other staff members whether the client is sick.
C) Leave the client alone for now and return to reassess.
D) Observe the client's nonverbal behavior.

Question 14

Which of the following is true in relation to the context of the message?

A) It is shaped by the situation in which the interaction occurs.
B) Taking time to evaluate the time and space in which the contact takes place allows for flexibility in choosing the appropriate context.
C) Communication is shaped by the environment in which it takes place.
D) Evaluating the physical setting in which the contact takes place allows for flexibility in choosing the appropriate context.
E) The environment has little effect on communication.

Question 15

Which of the following is a description of metacommunication?

A) Communication style
B) Nonverbal communication
C) Verbal communication
D) Nonverbal and verbal communication

Question 16

Message competency refers to which phase of the nursing process?

A) Assessment
B) Planning
C) Intervention
D) Evaluation

Question 17

A description of denotation is

A) a personalized meaning of a word or phrase.
B) a generalized meaning assigned to a word.
C) a meaning shared by families.
D) a meaning generally shared within a specific culture.

Question 18

The nurse puts his arm around an older adult client when assisting her to transfer to a chair.The client could interpret the nurse's touch as

A) a positive gesture only.
B) a threat.
C) denotation.
D) paralanguage.