Deck 12: Managing the Employment Relationship

Question 1

An employer can terminate an employee for engaging in activities that are deemed to be beneficial to the public welfare.

Answer 1

False

Question 2

Institutionalized socialization is formal and involves providing each member of the organization with the same,sequential,fixed information upon organizational entry.

Answer 2

True

Question 3

One of the guidelines for writing a handbook is that the written policies must conform to local,state,and federal laws.

Answer 3

True

Question 4

The USERRA establishes the rights of reservists and members of the National Guard to return to work at the end of their service.

Question 5

An employee handbook can be a supplement to employee orientation.

Question 6

The public policy exception,which is a common exception to employment-at-will,covers four categories.Refusing to commit illegal or unethical acts is one of them.

Question 7

If the organization is very small,it may be more efficient to rely primarily upon individualized socialization.

Question 8

Downsizing refers to the tactical,physical action of eliminating redundant skills in the organization.

Question 9

Ethical thinking programs emphasize evaluating a situation objectively and evaluating the anticipated and unintended consequences of each possible action.

Question 10

Distributive justice results from a perception of fair rules,laws,or policies that allocate valued rewards and punishments.

Question 11

Written warning copied to a supervisor's file is not an example of progressive disciplinary program.

Question 12

Permanent part-time work is an innovative work arrangement that allows employees to work fewer days during the week,with longer hours per day.

Question 13

One way to calculate a turnover rate is to consider the number of employees who leave as a percentage of the total number of employees.

Question 14

The decision to retire can be influenced by both economic conditions and personal characteristics.

Question 15

Failure to follow organizational policy or procedure is one of the reasons a company may choose to terminate an employee.

Question 16

Covenant of nondisclosure are contractual arrangements with employees that restrict their acceptance of employment with an industry competitor upon voluntarily leaving the current organization.

Question 17

One alternative to layoffs is work-sharing programs,in which employees voluntarily reduce the number of hours or days per week they work in order to cut labor costs while maintaining their gainful employment.

Question 18

Employment-at-will exists even when there is either a contract (implied or explicit)or a collective bargaining agreement or the employee works for a public agency.

Question 19

Organizations utilizing hiring freeze and early retirement packages could be left with fewer vacancies in key areas in addition to fewer workers in functions and jobs considered redundant.

Question 20

The defamation exception stipulates that an employer cannot publish an untrue statement about an employee to a third party.

Question 21

An employee who is upset because the bonus he thought he earned was awarded to someone who he believes has lower performance would have an issue with procedural justice.

Question 22

Given the choice between a voluntary exit from an organization and a forced exit,from the company's perspective,the forced exit involves less risk.

Question 23

Under employment-at-will,it is unlawful to terminate an employee if a __________ of employment exists.

A)implied contract
B)covenant of good faith and fair dealing
C)non-compete
D)collective bargaining agreement
E)public policy agreement

Question 24

__________ is an informal process of learning how to operate within an organization.

A)Orientation
B)Mentoring
C)Job sharing
D)Employment-at-will
E)Socialization

Question 25

__________ is an arrangement by which the employee has latitude over the preferred hours he/she wants to work,as long as he/she is present during the core hours of the work day.

A)Flextime
B)Compressed workweek
C)Job sharing
D)Flexplace
E)WFH

Question 26

An arrangement that allows two people to divide the responsibilities of a regular,fulltime job is called __________.

A)job sharing
B)compressed workweek
C)flexplace
D)permanent part-time work
E)alternative work scheduling

Question 27

An arrangement that allows employees to work fewer days but longer hours is called __________.

A)flextime
B)compressed workweek
C)job sharing
D)job rotation
E)permanent part-time work

Question 28

Information provided by recruiters,interviewers,the company internet site and candid interviews with job incumbents provides candidates with a(n)_______.

A)realistic job preview
B)job analysis
C)job classification
D)work process mapping
E)internal scanning

Question 29

Employees can leave the employ of a company voluntarily through all of the following except:

A)Resignation
B)Letter giving two weeks notice
C)Retirement
D)Progressive Discipline
E)None of the above

Question 30

__________ deals with perceptions of equity in the allocation of reward or penalties given by the organization.

A)Defined justice
B)People (employee)justice
C)Distributive justice
D)Procedural justice
E)Demanded justice

Question 31

One disadvantage to using flextime is:

A)Increased absenteeism.
B)The difficulty in scheduling meetings.
C)It often puts additional stress on dual-career families.
D)Increased turnover.
E)It doesn't cover company's core times.

Question 32

__________ is a perception of fair rule,laws or policies that allocate valued rewards and punishments.

A)Distributive justice
B)Procedural justice
C)People (employee)justice
D)Demanded justice
E)Defined justice

Question 33

The process by which an individual comes to appreciate the values,abilities,expected behaviors and social knowledge essential for assuming an organizational role and for participating as an organizational member is known as:

A)Mentoring
B)Job sharing
C)Orientation
D)Employment-at-will
E)Socialization

Question 34

An on line employee survey is one of the external forces governing the justice present in an employee-employer relationship.

Question 35

The ADEA has limited the use of mandatory retirement in the United States.

Question 36

What are the advantages of classifying a worker as a contractor to the organization?

A)No relationship to manage and won't have to pay benefits.
B)Won't have to pay benefits and less government interference.
C)Won't have to pay benefits and won't have to pay payroll taxes.
D)No relationship to manage and won't have to pay payroll taxes.
E)Less government interference and won't have to pay payroll taxes.

Question 37

The more you introduce an employee to the culture of the company before their first day of work the more confused they will be.It is best to wait until the first day of work to begin orientation.

Question 38

The exception of an employment-at-will doctrine that includes whistle-blowing is:

A)Implied contract.
B)Covenant of good faith and fair dealing
C)Fair Ethics Act
D)Collective bargaining agreement
E)Public policy

Question 39

All of the following have been shown to be disadvantages to using a compressed workweek EXCEPT:

A)Increase in employee fatigue.
B)Increased tardiness and absenteeism.
C)Understaffing.
D)Difficulty in coordinating team projects.
E)Difficulty scheduling meetings.

Question 40

Which of the following could be an exception to the employent -at-will concept?

A)An employee who does not have an employment contract is terminated
B)There is mutual agreement between employer and employee to severe the relationship
C)An employee is terminated for filing a workers compensation claim
D)An employee is fired for violation of a company policy
E)Firing an employee for gross misconduct

Question 41

_____ requires organizations to give affected employees 60 days notice of a plant closing or when mass layoffs are expected:

A)Covenant of good faith and fair dealing
B)An early retirement package
C)The Fair Ethics Act
D)The Worker Adjustment and Retraining Notification Act
E)The collective bargaining agreement

Question 42

You are concerned that your employees are afraid to report ethical violations to management.In order to increase the likelihood of unethical activity being reported,which of the following would you suggest your company adopt?

A)Strict punishment guidelines for not reporting unethical behavior.
B)Ending managerial training to decrease paranoia.
C)Encouraging informal discussion of ethics versus formal training
D)Increasing the use of exit interviews.
E)Formal training for all employees in ethical decision-making.

Question 43

The concept of __________ provides that employees have a duty to protect confidential information.

A)implied contract
B)covenant of nondisclosure
C)The Fair Ethics Act
D)whistleblowing
E)public policy

Question 44

Discuss the pros and cons of each of the four forms of organizational exit.What are some best practices associated with each?

Question 45

How would you handle an internal and external whistleblower within your organization?

Question 46

__________ is a formal,written complaint about the way in which an employment relationship is being carried out.

A)Discipline program
B)Grievance
C)Covenant of fair dealings
D)Punishment procedure
E)Performance appraisal

Question 47

Grace has been working for Acme Company for over 4 years.Acme recently conducted a compensation audit.As a result of the audit,some employees received pay increases and some did not.Grace believes there was bias in the procedures governing the salary decisions.What is Grace concerned with?

A)Distributive Justice
B)Interpersonal Justice
C)Fair Justice
D)Procedural Justice
E)Ethical Justice

Question 48

The difference between punishment and discipline is:

A)Punishment is focused on positive encouragement
B)Discipline is forward focused and aimed at developing positive behavior
C)Discipline is focused on the past and comparing performance among employees
D)Punishment is always the preferred reaction
E)Punishment allows for positive rewards to improve behavior

Question 49

What are the differences between punishment and discipline approaches to handling employee misconduct? All things considered,which is the better approach? The definition of both approaches should be evident in your answer.

Question 50

What steps would you take in creating a realistic job preview? What types of information would be gathered? What measures would you take to avoid the downside of RJPs,losing good candidates to firms that are taking more of the flypaper approach?

Question 51

It is hypothesized that Realistic Job Previews reduce employee turnover for four reasons.Describe and explain these four reasons.

Question 52

A manager counsels an employee about problems with frequent tardiness.In spite of the discussion the employee is late to work twice the following week.What should be the next step in the discipline process?

A)Written warning
B)Early retirement package
C)Termination
D)Verbal warning
E)Time off without pay

Question 53

Organizations use all of the following ways to terminate an employee EXCEPT:

A)Downsizing
B)Early retirement package
C)Layoffs
D)Progressive Discipline
E)Outplacement programs

Question 54

What is survivor syndrome and what measures can organizations take to avoid it?

Question 55

Reporting misconduct by individuals either inside or outside of the organization to people who have the power to take action is known as:

A)Implied contract
B)Covenant of nondisclosure
C)Fair Ethics Act
D)Whistleblowing
E)Public policy

Question 56

Which is more important,procedural or distributive justice? Why?

Question 57

Describe the two forms of organizational justice and give an example of organizational actions that can be used to create perceptions of each type of justice.

Question 58

What are some reasons - societal,technological,strategic -- behind the use of flexible work arrangements? Do you believe that work arrangements will become more complex or stabilize over time?

Question 59

__________ requires organizations to give affected employees 60 days written notice of when a plant will close or when mass layoff are expected.

A)Covenant of good faith and fair dealing
B)Collective bargaining agreement
C)Fair Ethics Act
D)Worker Adjustment and Retraining Notification Act
E)Covenant of disclosure

Question 60

What are the two internal forces governing the ongoing working relationship? Explain how each affects the maintenance of the employment relationship.