Deck 8: Leadership

Question 1

Coercive power is an example of personal power used by managers.

Answer 1

False

Question 2

Showing trust and confidence in subordinates is an example of initiating structure behavior.

Answer 2

False

Question 3

Hersey and Blanchard's situational leadership model places particular attention on the behavior of followers.

Answer 3

True

Question 4

A manager is using a coalition tactic when she seeks the aid of others to persuade an employee to do something.

Question 5

Charismatic leaders typically engage in impression management.

Question 6

Use of referent power is a cost-free way to influence other people.

Question 7

An individual's drive refers to a high level of energy,effort,and persistence in the pursuit of objectives.

Question 8

A potential leader who is low in positional power can compensate for that by having very strong personal leadership characteristics.

Question 9

In an organization,people in positions that are labeled managerial or supervisory have more opportunities to exert leadership than others.

Question 10

A manager asks one of his subordinates to carry out a request out of friendship.This influence tactic is best referred to as collaboration.

Question 11

According to Fiedler's leadership contingency theory,a favorable situation for the leader exists when the task is highly unstructured.

Question 12

Class consciousness is considered a negative leadership attribute across cultures.

Question 13

Social perceptiveness is the most important component of emotional intelligence.

Question 14

Reward power is one of the strongest sources of position power for any manager.

Question 15

Amounts of reciprocal influence are limited in a leader-follower relationship in the maturity stage.

Question 16

Transformational leadership focuses on motivating followers' self-interests by exchanging rewards for their compliance.

Question 17

A charismatic leader has influence over others based on the individual's inspirational qualities rather than formal power or position.

Question 18

A manager is using his reward power when he withholds a desired prize for an employee.

Question 19

A relatively transitory characteristic of a person is referred to as a trait.

Question 20

Organizational management is considered a subset of organizational leadership.

Question 21

The employees of a firm reports to line managers and they are responsible for controlling the work of the employees.What kind of power does the line managers enjoy in this example?

A) reward power
B) expert power
C) legitimate power
D) referent power

Question 22

An individual becomes powerful if he is able to give others the rewards they want.The power obtained in this manner is a form of ________ power.

A) position
B) referent
C) situation
D) expert

Question 23

Power obtained due to ________ is an example of positional power.

A) possessing specialized knowledge
B) the acceptance among subordinates
C) referencing from others
D) the right to administer punishments

Question 24

Which of the following is a valid observation about organizational leadership?

A) Designation of a leadership position is essential to exhibit leadership behaviors.
B) Leadership expectations are at the same level for all categories of employees.
C) Anyone in an organization can exhibit leadership behaviors.
D) Use of coercion is an approach used by effective leaders to handle critical situations

Question 25

________ power is based on a manager's rank in an organization.

A) Referent
B) Expert
C) Situation
D) Position

Question 26

Neutralizer of leadership is any aspect of the organization or work situation that can hinder the exercise of leadership.

Question 27

Extensive training and experience can act as a substitute for leadership.

Question 28

Identify a leader's attribute that is universally viewed as positive.

A) individualistic nature
B) trustworthiness
C) cautious nature
D) class consciousness

Question 29

Which of the following refers to the power granted to a manager by the organization?

A) legitimate power
B) reward power
C) referent power
D) expert power

Question 30

Which of the following leader attributes is viewed as positive in some cultures and as negative in some others?

A) decisive
B) communicative
C) cautious
D) honesty

Question 31

Which of the following is a valid observation of the interrelationship between management and leadership?

A) Organizational management is a subset of organizational leadership.
B) All leaders are managers, but all managers are not leaders.
C) Management and leadership are mutually exclusive behaviors.
D) Not all leaders are managers and not all managers are leaders.

Question 32

Organizational management ________.

A) has limited scope compared to organizational leadership
B) is considered a subset of organizational leadership
C) includes very few activities that are included in a leader's role
D) include tasks that don't directly involve influencing people

Question 33

Leadership process can be best described as a(n)________.

A) interpersonal process
B) personal attribute
C) internal consciousness
D) charismatic aptitude

Question 34

Which of the following is an example of personal power?

A) coercive power
B) referent power
C) legitimate power
D) reward power

Question 35

Requirement of ________ involves not only the obligations of the subordinate to the superior but also the obligations of the superior to respect the subordinate and care for his or her welfare.

A) compliance
B) harmony
C) achievement
D) benefiting

Question 36

Interim Money,Inc.,an independent organization,sells ATMs,as well as owns,operates,and manages ATMs for independent financial institutions in the United States.The organization follows a vertical organizational structure,and managers at different levels are given different levels of authority to control employees.The managers at Interim money obtain ________ power due to the vertical structure and operations.

A) expert
B) referent
C) legitimate
D) information

Question 37

Kerry is a unit manager in a Japanese automobile company.He leads a small team of design engineers at the company.He takes good care of his subordinates and expects performance in return.These management practices can be best referred to as ________.

A) individualism
B) neutralism
C) collectivism
D) paternalism

Question 38

Which of the following is an example of positional power?

A) expert power
B) coercive power
C) referent power
D) situational power

Question 39

Legitimate power of a person is reduced if the ________.

A) person's selection for a managerial position is questionable
B) person also has the power to punish or withdraw rewards
C) person is a specialist regarded widely as an expert
D) person's selection was through an electoral process

Question 40

________ behaviors of leaders is considered a negative behavior across cultures.

A) Dictatorial
B) Individualistic
C) Ambitious
D) Cautious

Question 41

Roma is an HR executive at Arbitron Technologies,an electronic manufacturing firm.She often finds it difficult to schedule supervisor interviews for potential candidates as the supervisors are always busy with their normal work.She also feels that the supervisors do not cooperate with her adequately.Roma seeks help from the COO to resolve this issue and he helps her in obtaining help from the supervisors.Identify the influence tactic used here.

A) personal appeal
B) consultation
C) coalition
D) rational persuasion

Question 42

Managers usually have the authority to distribute rewards to employees.This reward power they enjoy is one of the strongest sources of ________ power.

A) position
B) situation
C) referent
D) personal

Question 43

Relatively enduring characteristics of a person are called ________.

A) attitudes
B) traits
C) skills
D) experiences

Question 44

Penelope is the owner of a small-scale business.She has worked as a vice president in a large multinational company after graduating from a reputable university.After starting her own business,Penelope earns much lesser than what she used to earn before.However,she always had the desire to become an entrepreneur and is highly enthusiastic about attaining that goal.She displays high levels of energy and works day in and day out to achieve her goals.Which of the following traits is most evident in Penelope?

A) emotional maturity
B) emotional intelligence
C) drive to succeed
D) motivation to lead

Question 45

A person can be called a charismatic leader if he or she ________.

A) can influence followers based on inspirational qualities
B) has a legitimate power to influence other individuals
C) exhibits more faith in others' ideas than his or her own ideas
D) has a weak need for power and high expectations of followers

Question 46

An individual has a strong desire to influence others and to be in charge.These behaviors are most closely associated with the individual's ________.

A) drive to succeed
B) self-confidence
C) emotional maturity
D) motivation to lead

Question 47

Chris manages a team of legal content developers at Spartal,a legal process outsourcing company.In order to meet an important deadline,Chris wants the employees to work for a few extra hours every day.Chris offers special incentives to the employees for finishing the job on time and for putting in extra work hours.Which of the following influence tactics is used here?

A) collaboration
B) ingratiation
C) coalition
D) exchange

Question 48

A manager offers to provide relevant resources and assistance if his subordinate will approve a proposed change.Which of the following influence tactics is being used by this manager?

A) rational persuasion
B) collaboration
C) personal appeal
D) consultation

Question 49

Edwin manages a small team of knowledge workers.He often faces tight deadlines and other work pressures.Despite this,Edwin remains a calm and composed leader.He is often praised for his ability to handle things with maturity.He is also receptive to healthy criticism.Which of the following attributes of leadership is most evident in Edwin's actions?

A) drive to succeed
B) integrity
C) emotional maturity
D) self-confidence

Question 50

When people are attracted to,or identified with,someone,that person acquires ________ power.

A) positional
B) referent
C) expert
D) legitimate

Question 51

Identify the most accurate description of the rational persuasion influence tactic.

A) The agent explains how carrying out a request or supporting a proposal will benefit the target personally or help advance the target person's career.
B) The agent uses logical arguments and factual evidence to show a proposal or request is feasible and relevant for attaining important task objectives.
C) The agent seeks to establish the legitimacy of a request or to verify authority to make it by referring to rules, formal policies, or official documents.
D) The agent offers to provide relevant resources and assistance if the target will carry out a request or approve a proposed change.

Question 52

Which of the following types of powers has relatively the lowest cost when used in organizations?

A) legitimate
B) referent
C) reward
D) coercive

Question 53

An individual's drive refers to a(n)________.

A) high level of energy, effort, and persistence in the pursuit of objectives
B) strong desire to influence others and to remain in power
C) strong belief in one's own capabilities, aptitudes, and the chances of success
D) ability to remain even-tempered and calm in the face of stress and pressure

Question 54

Which of the following is the most accurate description of empowerment?

A) increased use of legitimate power
B) increasing managerial powers
C) reducing the effect of referent powers
D) sharing of power with others

Question 55

George works as a journalist in a media company.He often finds it difficult to obtain interviews from celebrities and other famous people.He gives excessive compliments to the celebrities and tries to impress them when requesting for interviews.Which influence tactic is George using?

A) ingratiation
B) inspirational appeal
C) legitimating
D) collaboration

Question 56

Broman Group Inc.designs,manufactures,and sells consumer product dispensing systems.Jim Cole is a plant supervisor at one of the manufacturing plants of the company.He observes a dip in the performance of a worker in his team.Jim informs the employee that he will release his annual increment only if his performance improves significantly in the coming months.Which of the following is most similar to the situation mentioned here?

A) Aston, the supervisor of a small organizational team, assigns inconvenient shifts to those employees who do not agree with his policies.
B) Arthur, the CEO of a leading book retailer in the southeastern United States, decides to reduce the salaries of its employees due to a financial slowdown.
C) Anderson, an operations manager, uses his formal authority to persuade the employees to put in additional hours of work every day.
D) Andrea, the CEO of a design software and service company, asks for a formal explanation from the managers for the company's poor financial performance.

Question 57

Robert,a highly experienced software engineer,joins a new company as the manager of a large group of employees.In his first meeting with the employees of the new organization,he explains his expectations on the behavior of employees.He also lets the employees know that noncompliance with his norms will result in withholding the rewards that they receive.Which of the following types of power is Robert using here?

A) reward
B) transformational
C) referent
D) coercive

Question 58

A subordinate begins using gestures similar to those of his superior and imitating certain aspects of the superior's speech patterns.This is indicative of ________ power that exists in organizations.

A) expert
B) legitimate
C) referent
D) reward

Question 59

You follow your doctors' prescriptions though they do not have any formal authority on you.This behavior can be attributed to the doctors' ________ power.

A) expert
B) referent
C) legitimate
D) positional

Question 60

Charisma constitutes a set of traits that can produce an especially strong form of ________ power.

A) referent
B) expert
C) legitimate
D) situational

Question 61

Which of the following is a possible disadvantage associated with charismatic leaders?

A) They don't have belief in their own ideas.
B) They often engage in orthodox actions to achieve goals.
C) They lack a strong need for power.
D) They do not always suit the requirements of the situation.

Question 62

Arminor,Inc.distributes medical and surgical supplies,apart from providing supply chain management services in the United States.The company is known for employee friendliness and quality of work life.The company requires its managers to be aware of the employees' feelings and their own feelings.The company recruits managers who have the ability to self-regulate their activities.Which of the following leadership skill is likely to be considered the most important by this company?

A) conceptual skills
B) personal charisma
C) individualistic behavior
D) emotional intelligence

Question 63

Which of the following statements is consistent with the leader-member exchange theory?

A) All leader-follower relationships start with the acquaintance stage.
B) Leader-member relations are more dependent on the behavior of the members than the actions of the leader.
C) Participative leadership style is less effective compared to consultative leadership style.
D) Leaders' central task is to build strong and satisfying relationships.

Question 64

Transformational leaders ________.

A) motivate followers by exchanging rewards
B) motivate followers to ignore self-interests
C) emphasize having subordinates implement procedures correctly
D) make needed, but relatively routine, changes

Question 65

Which of the following situations can be seen as an application of leader-member exchange (LMX)theory?

A) A manager continually attempts to accomplish operational efficiency by rewarding only the better performers.
B) Sara, operations manager of a firm, successfully persuades employees to do well by offering rewards in exchange of good performance.
C) Ronald, the manager of a pharmaceutical company, performs a part of the operational tasks all by himself
D) Arnold, the factory manager of a manufacturer, continually attempts to maintain a good relationship with the factory workers.

Question 66

As a person moves up in the organization,the relative importance of ________ decreases.

A) conceptual skills
B) technical skills
C) emotional intelligence
D) social intelligence

Question 67

Which of the following statements is true about social intelligence?

A) Standardized behaviors would help a manager achieve social intelligence.
B) Social intelligence focuses on being able to read other people.
C) Self-awareness is the most important aspect of social intelligence.
D) Social intelligence considers self-regulative abilities to be more important than the circumstances.

Question 68

A manager who shows trust and confidence in subordinates is displaying ________ behavior.

A) initiating structure
B) maintaining structure
C) consideration
D) organizational task

Question 69

Which of the following can be categorized as task behavior?

A) rewarding good performers
B) providing personal support to employees
C) setting performance standards
D) showing confidence in subordinates

Question 70

Which of the following stages in the development of leader-member relationships is associated with almost unlimited amounts of reciprocal influence?

A) stranger
B) introduction
C) maturity
D) acquaintance

Question 71

Charles leads a team of eleven employees in a fashion design company.He believes in achieving better productivity by effectively managing the employees.He adequately rewards good performers at his company and insists on the use of standard procedures.He makes changes only when it is absolutely essential for the survival of the company.Charles is a(n)________ leader.

A) transactional
B) transformational
C) charismatic
D) informational

Question 72

Gordon,the CEO of a closed-end business development company,believes strongly in the ideas that he proposes and stands by them.He displays high level of self-confidence and is an inspiration to his followers.Many consider him as a role model.Gordon can be called a ________ leader.

A) transactional
B) neutralizing
C) situational
D) charismatic

Question 73

Which of the following theories/models has its primary emphasis on followers' readiness to engage in learning new tasks?

A) Fiedler's leadership contingency model
B) Leader-member exchange (LMX) theory
C) Path-goal theory of leadership
D) Hersey and Blanchard's situational leadership model

Question 74

Which of the following can be considered the essence of emotional intelligence?

A) awareness of others
B) behavioral flexibility
C) social perceptiveness
D) behavioral charisma

Question 75

A manager motivates his subordinates to work toward achieving the organizational goals even by foregoing their personal welfare.He does this by modeling the behaviors through his actions.He has created an image of a self-sacrificing leader through his actions.This manager is a(n)________ leader

A) transactional
B) informational
C) situational
D) transformational

Question 76

Which of the following is a common attribute of charismatic leaders?

A) ability to achieve goals by engaging in orthodox actions
B) ability to engage in impression management
C) limited expectations for follower performance
D) stronger belief in followers' ideas than own ideas

Question 77

Which of the following is one of the key components of social intelligence?

A) empathy
B) behavioral flexibility
C) self-regulation ability
D) self-awareness ability

Question 78

Leadership that motivates followers to ignore self-interests and work for the larger good of the organization to achieve significant accomplishments is called ________ leadership.

A) transformational
B) transactional
C) informative
D) consultative

Question 79

According to authentic leadership development theory,those who earn the designation from others as authentic leaders ________.

A) are associated with high emotional intelligence
B) have a tendency to display directive leadership behaviors
C) have high levels of self-awareness and self-regulation
D) tend to be substitutable and the leadership becomes weak

Question 80

Which of the following statements is true about the maturity stage of leader-member relationships?

A) Amounts of reciprocal influence are limited during this stage.
B) Quality of leader-member exchange is the highest during this stage.
C) Relationship-building focuses on role-making rather than role finding.
D) Leaders and followers focus on self-interest during this stage.