Deck 4: Leadership Behaviors Attitudes and Styles

Question 1

It is noteworthy to recognize that it is easier to develop or modify traits than to develop behaviors.

Answer 1

True
It is noteworthy to recognize that it is easy to develop behaviors than to develop or modify traits.

Question 2

Participative decision making is one way of giving group members emotional support.

Answer 2

True
One of the many work-related ways of encouraging people is to ask for their input about important decisions.

Question 3

An advantage of the participative leadership styles is that they substantially reduce the amount of time spent in committee meetings.

Answer 3

False
Participative leadership does have some problems. It often results in extensive and time-consuming team meetings and committee work.

Question 4

The factors of consideration and initiating structure are derived from a larger group of dimensions used to describe leadership behavior.

Question 5

When an employee falls short of expectations, women are more likely to buffer criticism by finding something praiseworthy.

Question 6

A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in relationships with subordinates.

Question 7

The teamwork approach is built into the participative leadership style.

Question 8

Promoting values and principles that contribute to the welfare of individuals and organizations can be classified as task-oriented.

Question 9

A perform-or-perish culture calls for more of a consensus style of leadership.

Question 10

Alignment incorporates getting the group working together smoothly.

Question 11

A problem noted with the leader providing too much hands-on guidance is that it can lead to poor delegation.

Question 12

Making connections with people is part of the leadership dimension of initiating structure.

Question 13

A manager's expectation of success or failure becomes a self-fulfilling prophecy because the perceptions contribute to success or failure.

Question 14

A recommended strategy for getting the most out of workers is to focus on patching their weaknesses rather than capitalizing on their strengths.

Question 15

Giving workers an opportunity to satisfy lower-level needs is an effective way of inspiring them.

Question 16

Leadership effectiveness is typically measured by either objective data about results or subjective data about the perceptions of a leader.

Question 17

A potential problem with 360-degree feedback is its anonymity.

Question 18

Being open to worker opinions is part of the initiating structure dimension, and it is also central to autocratic leadership.

Question 19

The servant leader seeks to do what is morally right, even if it is not financially rewarding.

Question 20

Relationship behaviors for inspiring people include the simple acts of being visible and available.

Question 21

In the Pygmalion effect, group members _____

A) rebel against high expectations
B) respond only to verbal signals
C) live up to expectations set for them
D) become uncomfortable when placed under heavy pressure

Question 22

The purpose of a tough question by a leader is to help the person or group _____.

A) stop and think about why they are doing or not doing something
B) understand that they deserve to be punished
C) overcome a loss in self-confidence
D) realize how much they have to learn

Question 23

Providing group members with too little hands-on guidance about how to accomplish important work can be a symptom of _____.

A) micromanagement
B) macromanagement
C) poor delegation
D) management openness

Question 24

A consultative leader _____.

A) confers with the group before making a decision
B) consults reference sources before making a decision
C) turns over decision-making authority to the group
D) takes a vote before reaching a decision

Question 25

Without appropriate ____, the leader can rarely influence the actions of group members.

A) performance feedback
B) vision formulation
C) customer focus
D) risk taking and a bias for action

Question 26

The generally accepted leadership style in the modern organization is the _____.

A) micromanagement style
B) participative style in general
C) democratic form of participative style
D) autocratic style

Question 27

The consideration dimension of leadership behavior includes how well the leader creates an environment of _____.

A) increased concern for financial controls
B) carefully controlled work procedures
C) emotional support, friendliness, and trust
D) careful concern for organizational productivity

Question 28

If hands-on guidance is carried to the extreme, it can result in _____.

A) team-management
B) rapid skill-development of the group member
C) micromanagement
D) alignment of people

Question 29

A leader who scored high on initiating structure would _____

A) emphasize work scheduling and assigning tasks
B) disregard the feelings of team members
C) emphasize listening and personal warmth
D) strive to keep the group informed

Question 30

A(n) ____ type of leader is most likely to play the role of the Good Samaritan.

A) autocratic
B) servant
C) consensus
D) team

Question 31

An important way of inspiring people is to _____.

A) satisfy their lower-level needs
B) satisfy their higher-level needs
C) implement tight control mechanisms
D) place self-interest before service

Question 32

Participative management is likely to work the best with

A) employees in a large bureaucracy.
B) competent and intelligent people.
C) shy and nonassertive employees.
D) employees in small, entrepreneurial firms.

Question 33

When workers are aligned, they tend to _____

A) oppose many management policies
B) work at cross-purposes with each other
C) follow directions without question
D) pull together for a higher purpose

Question 34

Suggestions for making better use of 360-degree surveys include _____.

A) customizing the assessment dimensions based on the leadership competencies that are associated with success
B) ensuring that managers perceive the feedback as being geared toward administrative control rather than personal development
C) identifying the lower-order needs of the workers that are to be fulfilled
D) encouraging workers to give and receive feedback as per their choice

Question 35

A direct way of being a supportive leader is to _____.

A) provide considerable structure to group members
B) give frequent encouragement and praise
C) engage heavily in goal setting
D) establish the right values and principles

Question 36

A leader engages in management openness when he _____.

A) encourages subordinates to voice their opinion
B) informs subordinates of his career plans
C) publishes salary data on the intranet
D) freely criticizes subordinates when they make a mistake

Question 37

A top leader is supposed to help promote values and principles that _____.

A) encourage employees to compete against one another
B) line up squarely with company advertising
C) create a public image of harmony
D) contribute to the welfare of individuals and the organization

Question 38

Division manager Cassandra wants to get the most out of her direct reports. A good strategy would be for her to _____.

A) establish penalties for her direct reports who display weaknesses
B) teach her direct reports new strengths
C) focus on patching up the weaknesses of her direct reports
D) concentrate on the strengths of her direct reports

Question 39

The major thrust of the servant leader is to _____.

A) work on the behalf of group members to help them achieve their goals
B) act humble yet search for individual glory
C) think first in terms of the stockholder
D) place self-interest before service

Question 40

A key part of 360-degree feedback is for leaders to _____.

A) receive feedback from those who work with and for them.
B) use a circular form for evaluating others.
C) receive both positive and negative feedback almost daily.
D) receive a little feedback almost every workday.

Question 41

Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innumerous complaints received by dissatisfied callers. Which of the following measures can Peter adopt to build the reputation of his team and be considered an effective leader?

A) He should identify and sack erring employees and reshuffle the entire team.
B) He should concentrate on honing the strengths of his employees and putting them to best practice
C) He should concentrate on the weaknesses of his employees and focus on patching up such areas of improvement.
D) He should focus on providing solutions to problems rather than asking tough questions.

Question 42

Keith, the chief financial officer of MoneyPro Inc., a stock brokerage firm, is unhappy with the performance of his firm in the last quarter. He blames the lackadaisical attitude of his group members for the firm's poor performance. Which of the following measures should Keith adopt to protect the investors of his firm and increase his effectiveness as a leader?

A) He should concentrate on the weaknesses of his group members and focus on patching up such areas of improvement.
B) He should provide his group members with excessive feedback on good investment options.
C) He should focus on micromanaging his group members in order to reduce any possible chances of inefficiency.
D) He should further raise funds from the market and be willing to invest them in riskier options to ensure maximum yield.

Question 43

Judy Rosener contended that male leaders, in contrast to female leaders, are more inclined to _____.

A) manage by rewards
B) rely on interpersonal skills
C) practice participative leadership
D) use a command-and-control style

Question 44

Which of the following statements is true about the gender differences in effectiveness between men and women leaders?

A) Men were rated higher on relationship-oriented leadership skills.
B) Men were rated lower on orientation toward strategic planning and organizational vision.
C) Women were rated lower on orientation toward production and obtaining results.
D) Women were rated higher on relationship-oriented leadership skills.

Question 45

Stephen, chief financial officer of Pluto Inc., is considered to be a very organized and disciplined master by his employees thus scoring high on the dimension of initiating structure. This impression of Stephen could stem from the fact that he _____.

A) provides some monetary assistance to help an employee educate his children
B) is never biased or favors an employee over the other
C) arranges to set up a gymnasium for the members of his team
D) emphasizes on completing work on time without any unreasonable delays

Question 46

Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinion and lets the team take the final call on the most suitable strategies. In this scenario, Katie is assuming the role of a(n) _____.

A) consensus leader
B) consultative leader
C) autocratic leader
D) democratic leader

Question 47

Which of the following leaders reflect the key aspects of servant leadership?

A) James is driven by the desire to satisfy his needs of acquiring power and prestige.
B) Roger attempts to impose his solutions to problems faced by his team members.
C) Julia conveys to her group members to keep their emotions at bay at their workplace.
D) Angelina focuses on what is feasible to accomplish despite being very idealistic in nature.

Question 48

Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily takes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____.

A) democratic leader
B) autocratic leader
C) consultative leader
D) consensus leader

Question 49

An entrepreneurial leader is most likely to _____.

A) have high enthusiasm and creativity
B) have a moderate achievement drive
C) be calm and deliberate when an opportunity arises
D) work smoothly within a bureaucracy

Question 50

Male leaders are most likely to be _____.

A) more relationship oriented in their leadership
B) more concerned with building cordial relations
C) disseminating information and demonstrating competence
D) relying heavily on interpersonal skills and tended toward a transformational style

Question 51

Leaders who obtain the best results typically use _____.

A) several different styles in one week
B) the style recommended by the board
C) the style recommended by the group members
D) whatever style matches the latest management fad

Question 52

As a leader, department manager Anna is highly concerned about results, and has little concern for people. Her Managerial Grid style is labeled _____.

A) 1, 9 Accommodating
B) 9, 1 Controlling
C) 1, 1 Indifferent
D) 9, 9 Sound

Question 53

According to the Leadership Grid system, the most effective leadership style is _____.

A) balance and compromise
B) contribute and commit
C) prescribe and guide
D) status quo

Question 54

Martha, the chief designer of StyleSmartz, is considered a role model by her design team members for her role as an effective leader. Martha is considered an effective leader by the team due to her tendency to _____.

A) motivate employees by satisfying their basic necessities or low-level needs
B) adopt a zero-tolerance stand on erring and unproductive employees
C) discourage employees from letting their emotions affect their work
D) engage in management openness by encouraging members to voice their opinion

Question 55

A pronounced characteristic of an entrepreneurial leader is _____.

A) a reliance on others to take the big risks
B) a preference for taking huge risks
C) a cautious attitude toward taking risks
D) a sensible risk taking approach

Question 56

An entrepreneurial leader is least likely to _____.

A) have a strong achievement drive and sensible risk taking
B) thrive on hierarchy and routine
C) act quickly when opportunity arises
D) have a visionary perspective combined with tenacity

Question 57

John, the chief marketing officer of Neptune. Inc., is working closely with his team to develop a series of marketing campaigns for the newly launched product of his company. John is considered to be a leader who is high on consideration by his employees. The employees' impression of John could stem from the fact that John _____.

A) emphasizes on completing the marketing campaigns within the stipulated deadlines
B) ensures that people in the work group are being utilized to the best of their capacity
C) experiments with his innovative marketing strategies in the work group
D) ensures that the members of his team have a separate floor to themselves in the office

Question 58

David, the chief security officer of SimplyBuy.com, an e-commerce initiative, takes decisions regarding the enhancement of data security of the company's clients on his own assuming that other members would comply with it. David's decision-making strategy is attributed to the _____ style of leadership.

A) autocratic
B) consultative
C) democratic
D) consensus

Question 59

Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon. Jessica's decisions is attributed to the _____ style of leadership.

A) autocratic
B) consensus
C) democratic
D) consultative

Question 60

A study with Norwegian workers found that when employees reported to a manager with a laissez-faire leadership style, they _____

A) experienced role ambiguity
B) believed the manager did not grant them enough freedom
C) enjoyed the structure and close guidance
D) worked quite hard to avoid being disciplined

Question 61

Erin, the marketing head of a luxury hotel, always considers the inputs of her marketing team in all decisions regarding the new marketing strategies and branding exercises to be carried out. What are the various behaviors that can be adopted by Erin to be considered an effective participative leader? What are the problems that Erin might encounter while adopting a participative style of leadership?

Question 62

Jack, an investment banker, wishes to quit his company and start one on his own. He dreams of getting his company listed on the Fortune 500 within a year of its incorporation and is willing to undertake all possible risks to make his dream a reality. What are the various traits/characteristics that can be attributed to Jack's entrepreneurial style of leadership?

Question 63

Joseph has been appointed as the Chief Marketing officer of an automobile manufacturer. Joseph feels he was appointed due to his belief that true leadership emerges from a deep desire to help others. What is the primary motivation for Joseph's belief? What are the ways in which Joseph can fulfill the purpose of his appointment and his desire to serve others?